Summary
In this engaging conversation, Dan Sixsmith interviews Aparna Khurjekar, the Chief Revenue Officer of Verizon Business. They discuss the dynamic challenges and opportunities in the telecom market, the importance of innovation, and how to drive a positive culture within a large organization. Aparna shares her insights on the role of AI in enhancing sales efficiency, the significance of mentorship, and her personal journey in the tech industry. The conversation emphasizes the value of authenticity in sales, the need for continuous learning, and the importance of defining success on one's own terms.
Takeaways
Aparna emphasizes that there are only opportunities, not challenges, in her role.
Innovation is crucial for staying competitive in the telecom industry.
Knowledge is the best equalizer in the workplace.
Building a culture of kindness and integrity is essential for success.
Sales is about building relationships and trust with customers.
Feedback is a gift that helps individuals grow and improve.
Success should be defined by personal fulfillment and choices.
Social selling is an untapped opportunity for connecting with customers.
AI can enhance sales efficiency by reducing cognitive load on sales reps.
Mentorship plays a vital role in personal and professional development.
Chapters
00:00 Introduction and Aparna's Role at Verizon Business
01:31 Solving the Technical Needs of Businesses
02:54 Innovation and Staying in Touch with Customer Needs
07:07 Influencing Small Medium Business Needs
08:42 Building a Culture of Integrity and Kindness
09:37 The Power of Collaboration and Being a Student of the Business
32:29 Unlocking Sales Potential through Learning and Growth
34:45 The Power of AI in Sales Efficiency and Performance
39:42 Tying AI Solutions Together for Maximum Impact
46:42 Building Authenticity and Trust through Social Selling
53:36 Balancing Digital and In-Person Sales for Success
01:00:09 Defining Success on Your Own Terms
01:02:05 artsEntertainment-intro-high-long.wav
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