Sarah and T - The professional Vacation Rental Manager's Podcast
Episodes
In this week's episode Sarah and T interview C.J. Stamm, III from Southern Comfort Cabin Rentals in Blue Ridge, Georgia. C.J. is an innovative manager who is incorporating remote management, purpose built housing and bringing together other area businesses to create a festival to boost business in the area's slow time. Listen to this vacation rental manager talk about the importance of being good to yourself, and alwa...
In this much anticipated episode Sarah and Tim talk about technology tools that are available to rental managers and how to choose the right tools and toys for your company. There are a lot of options out there with items that will help you run your company in a variety of ways. Tim and Sarah give you a rundown about how to evaluate the companies. Everything from Software, to electronic locks, maintenance and housekeeping too...
In this week's episode, Sarah and T put a wrap up on the recent Data and Revenue Management Conference that was held in Atlanta by VRM Intel. This conference, which was sold out, was one of the most talked about conferences in recent memory as hundreds of rental managers from around the world gathered to talk about terminology, statistics, and what we can do to ensure Vacation Rentals are on the same level with Hotels and M...
In this week's episode, Sarah and T put a wrap up on the recent Data and Revenue Management Conference that was held in Atlanta by VRM Intel. This conference, which was sold out, was one of the most talked about conferences in recent memory as hundreds of rental managers from around the world gathered to talk about terminology, statistics, and what we can do to ensure Vacation Rentals are on the same level with Hotels and Mot... Read more
In this week's episode Sarah and T speak to Vince Perez of Santa Cruz, California who has gone from 100% dependence on OTA's to 0%. He did it by purposefully working on building his brand.
Listen to Vince's strategic execution of a plan that gave him complete independence from 3rd party sites.
In the news segment we speak about two initial public stock offerings, and HomeAway announcing they will be sun...
This week's episode of Sarah and T is a monumental edition. It is episode #50! This week the tables have been turned so that a couple of key staff members are interviewed so our hosts can see what they see in what it takes to run a successful vacation rental business. Take a listen and get some great tips from folks on the front line. Amy Raegner and Sarah Moss are the two stars on this edition!
In the news segm...
In this episode our professional vacation rental managers dive head first into an area many of us would like to ignore - why owners may leave you. Yes, it is a sad fact that some of our property owners are not always happy with our services. Sarah and T outline 10 areas that may be hot points for owners, but by the end of the podcast they come up with an 11th reason. This is a good listen.
In the news segment they talk...
In this week's episode Sarah and T talk about a recent poll that was conducted among travelers that named their top amenities. What does your top list look like? Sarah and T have come up with their own "Top 11" Amenities and they discuss the pros and cons of each of them here. They even may add some before this episode is over!
In the news segment they discuss new fees that are being rolled out to property m...
We all deal with properties being listed for sale and then selling. In this episode Sarah and T take on the idea of creating a great partnership with your local sales agents that is beneficial to both you and the agent. 7 great points to put into action to make a more productive relationship that helps everyone! In the news segment Tim and Sarah discuss the onslaught of recruitment pieces your property owners are seeing on a...
In this episode of Sarah and T our two hosts interview Sharon Walker of Walker Luxury Vacation Rentals in Austin, Texas. You may remember Sharon from the VRMA Takeaways episode when she played "Rapid Fire" with us and she was quite entertaining. In this episode Sarah and Tim find out more about the "city" vacation rentals, and what it takes to deliver luxury to discerning guests. Sharon also plays rapid fir...
In this week's episode Sarah and T interview Matt Landau. One of the most prominent faces and voices in the vacation rental business
Whether it is his podcast (Unlocked), his television show (The Vacation Rental Show previously known as A Sense of Place), his various public speaking events, or his wildly successful website (VRMB.com), Matt has become the standard bearer for many operators in the vacation rental busin...
In this episode of Sarah and T our two fearless Vacation Rental Professionals continue their informative interview with Durk Johnson, Executive Director of the Vacation Rental Housekeeping Professionals.
In our last episode we focused on housekeeping issues and how to overcome them, and this week we focus on laundry issues.
Durk is an expert on Laundry operations and gives us several nuggets as we contemplate the pr...
In this week's episode Sarah and T talk to "Mr. Clean." Also known as Durk Johnson, Executive Director of the Vacation Rental Housekeeping Professionals who talks to our dynamic duo about 'THE" most important aspect of the vacation rental experience - Cleaning. Durk knows his stuff and he talks about things like Standard Property Appearance Standards, explaining different Cleaning Levels, and managing owne...
In this episode of Sarah and T our two experience filled rental managers talk about four aspects of dealing with your guests and ask "Would you do that to your mother?!" We all get busy in this business and we don't always think about how our processes and policies may negatively effect your guests. This episode focuses on four very important touch points you have with your guests and we hold up the mirror about...
Sarah and T have onboarded hundreds of vacation rental owners over the history of their careers. In this episode, find out the 12 areas they think are most important to ensure success on getting that new property on board to your rental program. Do you allow Fido to sit on the couch (please say no!), what about owner use time, how do you handle work orders or any of the myriad of issues that come up with owning a vacation ren...
Sarah and T take on another guest that is famous for wearing red shoes this week - Simon Lehman, former President of Phocuswright (leading travel research firm), and currently serves on the board of directors of Booking Pal, Rented.com, Properly, Vacasa Europe. He also was formerly on the board of directors of HomeAway, Inntopia, and was the CEO of Interhome - the largest vacation rental organization in the world (at the time)...
Sarah and T go Hollywood in this episode of The Professional Vacation Rental Manager's Podcast as they interview the co-host of the wildly popular original Netflix series "Stay Here" Peter Lorimer. Peter talks about his unique background as a world famous club D.J., his highly successful career as a Los Angeles real estate broker, and of course his Vacation Rental rehab show on Netflix that he co-hosts with Genevie...
On this edition of Sarah and T - The professional vacation rental manager's podcast our two hosts tackle your questions. Find out what they think is the hottest trend in the industry, how to become involved when regulations hit your area, and what sort of fee structure you should have in place in your business. In the news segment Sarah and T discuss the new HomeAway Trends report, and encourage their listeners to get invo...
Sarah and T start a new chapter in their podcast today as they begin the 2019 podcasting season. The professional vacation rental manager's podcast will be having some changes coming your way this year, but you need to listen all the way to the end to find out what the big news is!
In this episode Sarah and T review 2018's predictions to see how they did, discuss the 25 episodes that they published in the past yea...
Sarah and Tim bring 2018 to a close with an outstanding interview with one of the most recognizable Vacation Rental Managers around. Steve Milo of V-Trips is a self made icon in the Vacation Rental Industry and on today's episode he talks about self funded acquisitions, purpose built properties specifically for vacation rentals, and of course his withering analysis of On Line Travel Agents like HomeAway, Trip Advisor, and o...
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