Welcome to the Scaling UP! H2O podcast, where we scale up our knowledge, so we don’t scale up our systems.?

Today’s guest is TGWT (Tannin Guys Water Treatment) President & Chief Executive Officer located in beautiful Longueuil, Quebec, Canada,?Louis-Philippe Cloutier. Louis has fifteen years of experience working as President, CEO, and Chairman of the Board at TGWT, and since TGWT started in 2005 he has been a knowledgeable and...

The first time I heard a podcast, I was hooked. I fell in love with a free platform where you could learn as you drove to client's businesses, while mowing the lawn, or simply taking a walk around the block.  

One of my core beliefs is that you should constantly be learning and helping others learn, so in April of 2017, after a great deal of support and coaching, I decided to start a podcast 'by water treaters for water tre...

Today's guest is Bob Niemiec (KNEE-mick), Managing Partner at Twisthink, a digital innovation partner working to help companies bring their new products or services to life. Through hands-on partnerships fueled by strategic insight, human-centered design, and advanced technology, the Twisthink team has consistently unlocked game-changing opportunities for clients. Bob Niemic and Tinktwist are entirely devoted to creating the id...

Are you considering making a career change to become a water treatment professional? Are you feeling burnt out and overwhelmed in your first year working as a water treater? Or are you navigating how to retire from a life spent working in the water treatment industry? If so, today’s podcast is for you. 

 Our guest is fellow Mastermind member and Continuous Improvement enthusiast Shawn McGrade. Shawn started as a building engineer ...

Nation! For those of you who are new to the podcast, I started it as a passion project, and it has grown to become a trusted resource for water treaters around the world. I believe that you should share what you know so that you can enhance others; that is why I make the podcast every week. I'm honored that you've chosen to listen every week as you drive from client to client. 

Today's episode is Part Two of a two-part ...

Hey Scaling Up Nation! Fellow Mastermind member Conor Parrish is interviewing me in part one of a two-part series starting today. Conor Parrish is Director of Business Development at FCT Water Treatment. He attended Drake University, graduated with a degree in Environmental Science, and then moved to Colorado to take an opportunity with FCT Water. He has his CWT and has been in the industry for 6 years; it is a privilege to have hi...

 Nation! We’ve received many write-ins from our audience asking how to invest and start saving for retirement. We listened, and I brought in one of the smartest guys I know about those subjects, Wealth Advisor Scotty Neal. Scotty is a friend I met through our Mastermind group, and he has over 25 years of Wealth Advisory experience. Scotty is part of a Wealth Advisory Team that primarily works with a small group of successful busine...

Nation! I am so excited to introduce you to the man who leads my weekly Mastermind group, Aaron Walker. 

Aaron Walker has founded more than a dozen companies over the past 42 years. He attributes much of his success to having surrounded himself with his Mastermind counterparts. Aaron spent a decade meeting weekly with Dave Ramsey, Dan Miller, Ken Abraham, and other outstanding entrepreneurs. Aaron is the founder of Iron Sharpens Ir...

Today’s guest is Neil Sahota, an IBM Master Inventor, United Nations A.I. Advisor, professor at UC Irvine, and globally-recognized speaker and author. Neil is a founding member of the UN’s Artificial Intelligence for Social Good Committee, and he’s here to talk about how we can harness the power of AI and use it for social good. Neil is also the author of “Own the A.I.Revolution”, providing a future-forward look at A.I., focusing o...

Scaling UP! Nation, after multiple listeners called or wrote in asking how we create the weekly podcast, we decided to devote today’s episode to how we make the most popular water treaters podcast happen for you, our listeners.

Today I have guests Lauren Vonfeldt and Sean Dooley on the show with me. Lauren is my Executive Assistant, and she does everything from booking the guests, to creating the website posts, to designing and e...

I am thrilled to introduce you to two water geeks who love water AND talking about water just as much as I do; friends, bloggers, writers, and the hosts of the podcast “Water We Talking About?”, Jim Lauria and Adam Tank. Today Jim and Adam will talk about how to become a water advocate by using social media.

Jim Lauria is the VP of sales and marketing for Mazzei Injector Company. He got his chemical engineering degree from Manhatta...

Hey Scaling Up Nation! If we have a worthwhile goal, it’s hard, it takes a long time, and it’s probably not fun. Water treaters are constantly on the go, in the car, working long hours, but we need to take the time to take care of ourselves. 

Today my guest is a physical therapist, Dr. Andrew Kneeburg. Dr. Kneeburg has helped me get out of pain, find some practical steps to keep me healthy, and inspired me to make better choices so...

My guest today is back for part 2 of a lesson in communication. She is Temperaments expert, and I Said This, You Heard That author, Kathleen Edelman. Her mission is to help people use words that build others up. She teaches that “The words you use are a gift that you give to other people”. That statement should make us want to think about our words more carefully! Today, Kathleen further explains the Four Temperaments and what to d...

This is one of my favorite shows because I always look forward to answering questions from you! My team and I love digging in to gather the BEST answers for you. Thank you for always making these shows such a success by submitting your questions!    

Today we’re going to dive into how do you ensure you have the best result from your sample; what makes a complete service report, what to do if you don’t have any other choice than to...

What creates excellent customer service experiences resulting in clients becoming passionate fans of your company? What if some simple steps could change a client’s experience with your company from mediocre to magical; would you take them?  

Today my lab partner on Scaling UP! H2O is Dennis Snow. Dennis honed over 20 years of customer service skills with the Walt Disney World Company. Today Dennis is a full-time speaker, train...

As water treatment professionals, we must continue to expand on our knowledge of the industry. Learning from others in the industry is a great way to do that! One key aspect of the water treatment industry is understanding polymers. Many of us regularly use these products but have no idea how they are created and where they come from.
 

On the podcast today, we are joined again by Mike Standish, co-founder of Radical Polymers. Mik...

Even though most of us were ready for 2020 to be over and never speak its name again, it is essential to take the time to reflect on the past year and what we learned. This is something that I love doing every year no matter what. There were some valuable lessons and many challenges we overcame that we should all be proud of. Once we have taken the time to process the progress we made in 2020, we can turn our attention to the year ...

First of all, Merry Christmas! How about this? An episode releasing on Christmas Day. Consider it my gift to you! 

2020 has been a year like no other. We have faced many challenges, but I think there are also valuable lessons for each of us to learn from 2020. My favorite thing to do at the end of every year is reflecting on what worked well and what did not work well to make the necessary changes for the next year. And of course, ...

Have you lost sleep wondering what will happen to your water treatment business when it is time for you to retire? If you don’t have an overall plan for your exit strategy, it’s time to get one.  Even if you don’t plan to exit for a long time.  

In today’s episode, I speak with Michael Warady, President and Co-Founder of the Sylmar Group. Before founding Sylmar, Michael led project development efforts and was a member of the growth...