Expert Advice From a Hostage Negotiator | Chris Voss

In this episode I’ve had the privilege of interviewing negotiations expert and former FBI agent- Chris Voss. Chris is considered one of the top authorities in business, negotiation, and communication skills . In this episode, he takes us through key communication tips and strategies to help us listen, communicate and negotiate better!

About the Guest:

Chris has used his many years of experience in international crisis and high-stakes negotiations to develop a unique program and team that applies these globally proven techniques to the business world.

Prior to 2008, Chris was the lead international kidnapping negotiator for the Federal Bureau of Investigation, as well as the FBI’s hostage negotiation representative for the National Security Council’s Hostage Working Group. During his government career, he also represented the U.S. Government at two (2) international conferences sponsored by the G-8 as an expert in kidnapping. Prior to becoming the FBI lead international kidnapping negotiator, Christopher served as the lead Crisis Negotiator for the New York City Division of the FBI. Christopher was a member of the New York City Joint Terrorist Task Force for 14 years. He was the case agent on such cases as TERRSTOP (the Blind Sheikh Case – Sheikh Omar Abdel-Rahman), the TWA Flight 800 catastrophe and negotiated the surrender of the first hostage taker to give up in the Chase Manhattan bank robbery hostage taking.

During Chris’s 24 year tenure in the Bureau, he was trained in the art of negotiation by not only the FBI but Scotland Yard and Harvard Law School. He is also a recipient of the Attorney General’s Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.

Chris has taught business negotiation in the MBA program as an adjunct professor at University of Southern California’s Marshall School of Business and at Georgetown University’s McDonough School of Business. He has taught business negotiation at Harvard University, guest lectured at The Kellogg School of Management at Northwestern University, The IMD Business School in Lausanne, Switzerland and The Goethe School of Business in Frankfurt, Germany. Since 2009 Christopher has also worked with Insite Security as their Managing Director of the Kidnapping Resolution Practice.

Connect with Chris:

https://www.blackswanltd.com/our-team/chris-voss

https://www.blackswanltd.com/our-team/chris-voss

https://www.facebook.com/ChrisVossNegotiation

https://www.linkedin.com/in/christophervoss/

https://twitter.com/vossnegotiation

During the show, we discuss the importance of increasing your self-awareness and becoming clear about who you are. For you to achieve this, CRG encourages you to consider our powerful online course experience so you can live a life with more emotional intelligence and resilience: Why Aren’t You More Like Me? (based on our book of the same name). We take you through a step-by-step process to help you clarify, confirm your personal style, strengths, opportunities to improve and so much more. To learn more and register, go to https://crgleader.com/why-arent-you-more-like-me/.

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Until next time,

Keep Living On Purpose!

Dr. Ken Keis