Relationships to customers are everything - same with relationships to coworkers, friends, family and (maybe most of all) ourselves. This episode looks at the inevitability of stress - especially in a role as stressful as service - and how to not only be able to handle the discomfort of it, but also rise to meet the challenges ahead of you.
This one is part of a continuing series on stress and, though it stands alone, you can listen to the first part here.
Inside:
- What stress really is - and how often you experience it - may surprise you.
- Do we really need stress to perform?
- How your mind prolongs what would otherwise be a short stress reaction - and how to hack that programming.
- How stress compromises your judgment, awareness and general humanity - and to prevent it from taking over your mind.
- How to use stress as a call to adapt to change.
Complementary:
Free Mindfulness Course - Master That Human Thing!
Guided Practice: Self-Compassion
Go Deeper Into the Mindful Service Movement:
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Get Access to the live workshops and master the service mindset
Join the Facebook Community
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Check out my partnership with The Institute for Organizational Mindfulness
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