What would service life be like if stress wasn't a problem? Thus begins a series tackling the obstacle to service success that is so pervasive, its influence cannot be understated.
Inside:
- Stress release: effective and ineffective ways to actually get the stress out of your physiology.
- Keeping stress from messing up your work life is not just a matter of "reducing" it, but becoming resilient to it.
- How stress affects you and lives in your body - and what you can do about it.
- The positives and negatives of "letting your anger out" - are there alternatives?
Complementary...
Previous Episode: The Struggles of Holding in Our Pain & Performing the "Happy" Customer Service Role
Upcoming Free Mindfulness Course - Master That Human Thing!
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