Gene Hamm, Digichief

The 16:9 PODCAST IS SPONSORED BY SCREENFEED – DIGITAL SIGNAGE CONTENT

Digichief has been helping digital signage and DOOH network operators feed the so-called content beast for a bunch of years. While the Kentucky-based company started up in 2007, its roots go back another decade to a tech start-up that did similar graphics-driven content work for broadcast TV.

I've known co-founder Gene Hamm forever, but this podcast was the first time we had a detailed chat about what Digichief does and offers. We get into a bunch of things, including what's widely used and what seems like perfect contextual content, but hasn't caught on.

We talk in detail, as well, about more customized content, and about a new service called Mercury that Digichief spent more than a year developing and recently rolled out.

If you hear thumping sounds in the background on my end, that's the roofers. It wasn't until the morning we recorded this that I remembered about the racket they'd be making. Big job. Big bill.

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TRANSCRIPT

Gene Hamm, thank you for joining me. For those people who don't know much about Digichief, could you gimme the elevator pitch on what you guys do? 

Gene Hamm: Absolutely. Thanks Dave. Long-time listener, first-time caller. Am I the first one to say that? 

Probably not, among the first. 

Gene Hamm: My kids always say I've got a lot of dad jokes, so I oh, no, I won't bore with that. But thanks for having me today. I'm Gene Hamm, one of the founders of Digichief. 

In a nutshell we're a content solutions provider. Basically, a one-source solution for all things content. We work in a number of capacities. We have a white labeled solution for data feeds for those clients who want to control the designs themselves. Or we can provide an integrated solution with HTML5, our widgets for clients that don't want to do the heavy lifting on the design. We already have it baked into our APIs, and so we've built up a library of content over the years. All the staples, weather news, sports info, that sort of thing. We also have some short-form, video series, and some other products that we work as distribution partners, with digital art, things like that.

But in a nutshell, we aggregate, we curate, and we create content for you, and we provide it in a consistent manner. We take care of the licensing, and we keep up with the inevitable changes in the source, data feeds, and put it out in a highly scalable, cloud infrastructure.

So I would say in the early days or earlier days of digital signage, a lot of companies, I shouldn't say a lot because there weren't many, and there still aren't that many, but the companies that were doing the sort of work that you do, I would describe as aggregators that they were collecting and harmonizing data feeds from news gathering organizations, government organizations like National Weather Service and so on, and getting in a format that's structured, reliable and all those sorts of things so that CMS companies or end users could tap into your feeds and have something that's reliable, organized, and curated to some degree.

Is that a fair way of describing things? 

Gene Hamm: That is a fair assessment, and I think it's evolved over time. I think early on, it was basically, just kind of an aggregation model. We actually started the company, it's an offshoot of another company we'd started back in the 90s where we worked in the broadcast television space, where we were doing lower third tickers, turnkey systems. 

So kinda like Chiron? 

Gene Hamm: Yeah, we were third-party developers for Chiron. So we worked a lot with Chiron early on, but a lot of the stuff you saw on the lower thirds and newscasts around the country was our stuff. 

The dreaded tickers. 

Gene Hamm: The dreaded tickers that kind of blew up in the 90s, yeah. We did news headlines, we were doing integrations with AP Weather. We actually ended up doing elections, school closings, and internet chat. We were all over the board on that. 

So that's how we got our feet wet on integrating and aggregating content. In the mid 2000s, we saw the digital signage kind of take off, and we said, look, we've already got these connections with these sources, so why don't we just license these and license this vertical? So that's kind of how it started, but it's evolved over time. We certainly still do that and provide those in a consistent format, but then it's also moved into kind of bespoke projects where people will say, we've got this data, we've got, we want this, maybe we have to go out and do research on specific topics for “Cold weather starting tips for Automotive