One of things companies have learned about e-commerce is that everything can go right up to the time a customer clicks the “Buy” button, but if you don’t get the rest of the order fulfillment process right, it can have negative consequences — not only with regards to customer experience and satisfaction, but financially too. ... Read more
The post [Video] Omnilife: An E-commerce Fulfillment and Delivery Success Story appeared first on Talking Logistics with Adrian Gonzalez.
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