Tech and Mortar

Tech and Mortar

Brick and mortar isn’t dying, just evolving. Tyler Carlson of SiteZeus sits down with retail industry experts to discuss the intersection between retail and technology, how these individuals embraced or avoided this evolution, and how that affected the business.

Episodes

August 5, 2020 25 mins

Talk highlights:

  1. People are what makes or breaks a brand 
  2. Learning from others’ stories and best practices in the restaurant industry
  3. Focusing on creating happy employees will, in turn, create happy customers

Speak...

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Talk highlights:

  1. Changes to the grocery industry caused by COVID-19
  2. Why some grocery stores don’t make it past the planning stages
  3. How Planned Grocery came to be

Speaker bio:

David Bei...

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Talk highlights:

  1. The advantage of having offered delivery pre-pandemic 
  2. Optimizing new and existing sites to be off-premise friendly
  3. The biggest issues on the minds of many restaurant professionals
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April 23, 2020 18 mins

3 main takeaways:

  1. Examples of the initiatives restaurants have taken to reach customers in new ways.
  2. What restaurant professionals should be doing to ensure they make it to the other side.
  3. How the future of the restaurant busines...
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February 26, 2020 29 mins

3 main points:

  • Things that Fred learned from his mentors, like Rich Melman from Lettuce Entertain You, and how it molded him into the business consultant he is today
  • How technology advancements disrupted the industry - both in front-of-house and in the kitchen
  • ...
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January 21, 2020 31 mins

3 main points

  •  Selecting talent versus hiring people
  •  Creating a company language that matches the existing behavior
  •  The key to retaining good talent

Speaker Bio

Dee Ann Turner started her Chick-fil-A career as a secretary to the Vice President of Hum...

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3 main takeaways:

  1. What is a ghost kitchen?
  2. Find out how brands are becoming successful with third-party delivery
  3. Answers to the most frequently asked questions from retailers regarding ghost kitchens

Speaker bio:

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October 29, 2019 28 mins

3 main takeaways:

  1. How to create a foundation and team within a restaurant that supports growth and success.
  2. The importance of discovering your “zone of genius” and how it can lead to internal joy.
  3. Building a team that is service-oriented rather than task-oriented.

Speaker bio:

Jim Mizes started his career in the retail industry as a young man working at his father’s pharmacy. He then went to school and received a degree ...

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August 28, 2019 30 mins

3 main takeaways

  • Types of innovation commercial real estate is experiencing
  • What emerging trends Mariel is excited to see
  • What to expect at a DisruptCRE conference

Speaker Bio

Mariel Ebrahimi co-founded DisruptCRE in 2014 with the goal of connecting industry professionals with emerging technologies and trends. Recently, Mariel has spoken for groups within CoreNet New England, Commercial Real Estate Finance Council, NGKF,...

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3 Main Takeaways:

  • How untraditional education and experience can be the most valuable
  • When and how brick and mortar retail met their pitfall
  • How to have the most beneficial relationship between a franchisor and franchisees

Speaker Bio:

Garrick Brown started his career by working in various retail stores while going to school for a creative writing degree. He then pursued freelance writing where he created a connection wi...

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3 Takeaways:

  • What can listeners gain from the Tech and Mortar podcast?
  • Why retail isn’t dead – just evolving
  • The importance of having young perspectives in business

Speaker Bio:

Tyler Carlson is a serial entrepreneur who was involved in an acquisition of a company during college. As Freshman in college, Tyler began selling study guides for his classes. He went on to sell more guides than any individual in the country, av...

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3 Takeaways:

  1. What went wrong when introducing Chipotle in Jacksonville that led to Bobby’s biggest insight?
  2. How $8 and 10 minutes can facilitate creating culture at a Whataburger
  3. Know the difference between good and great performers - if you can’t define it you can’t find it

 

Bio:

Recognized in 2016 by Fast Casual in their annual Top 100 report as a Top 25 Executive, Bobby Shaw has held senior leadership roles with seve...

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May 29, 2019 33 mins

 

3 takeaways:

  1. What is the state of cannabis today and how is the west coast leading the way?
  1. What can retailers do to embrace the changing tide?
  1. What are some of the expanding applications of cannabis?

 

Speaker Bio:

Ryder Jeanes has unparalleled expertise in the intersection of cannabis and retail having spent decades on the retail side. He is also a member of the very first ca...

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May 15, 2019 32 mins
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May 1, 2019 34 mins

Talk Highlights

  1. What is a leader’s true job? To help them see what they don’t see
  2. 5 year outlook on off premise
  3. What is going to happen to those 30% fees third parties are charging?

 

Speaker Bio

Mo is an expert at aligning technology development and corporate strategy to anticipate, shape and lead major market trends. As a professional manager with over 25 years of Software Development and Technology experience, most of...

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April 17, 2019 26 mins

Talk Highlights

  1. Jayson takes us from the days of Census data on CDs into 2019
  2. Without a leader who understands analytics and technology, there is no hope
  3. How a jazz band can relate to a well-run organization

 

Speaker Bio

Jayson Tipp is the CEO of PINCHO, which is the family owned Latin American fast-casual concept known for pioneering the combination of premium hamburgers and grilled kebabs (“Pinchos”) with a Latin-twis...

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April 3, 2019 27 mins

Talk Highlights

  1. The pros and cons of the requirement to work as a manager at Dominos to become a franchisee.
  2. His experience opening different format stores emphasizing the carryout and dine in sales with 126% increasein sales.
  3. How teaching ...
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March 13, 2019 36 mins

3 Takeaways

  1. #1 advice for retailers? Reduce friction.
  2. “Rookies do not listen to the vets, and the vets hush up”
  3. The blaring truth that our industry is ignoring? Social media.

 

Bio

Affectionately known as ‘The Canvassing Queen’, Beth Azor is the founder and owner of Azor Advisory Services (AAS), a leading commercial real estate advisory and investment firm based in Southeast Florida.

Beth has been in the Commercial Real ...

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February 27, 2019 25 mins

3 Takeways

  1. Observational research difference between asking questions and observing.
  2. One location CRUSHING it and one FAILING. Similar Demos. How can you explain the differences?
  3. Cambridge analytica. What is Lydens opinion on data privacy?

Bio

Lyden is the Cofounder of Spatial, the world’s first human-driven layer for cities. A Techstars company. Before Spatial Lyden was an Ethnographic Research consultant for brands lik...

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February 13, 2019 31 mins

3 Takeaways

1. Stories from back in the day, mailing in financial statements to the corporate offices to report sales

2. The evolution of the restaurant space from th...

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