Episode 65: Managing Pain and Suffering at Work with Amy Newell

Managing Pain and Suffering at Work with Amy Newell Guest Amy Newell: (https://twitter.com/amynewell): Director of Engineering at Wistia. Previous Director of Engineering at PatientsLikeMe (https://www.patientslikeme.com/). RailsConf 2019 - Failure, Risk, and Shame: Approaching Suffering at Work by Amy Newell (https://www.youtube.com/watch?v=BRG6uIkHH8c) Summary Our guest this week is Amy Newell. Amy is the Director of Engineering at Wistia, and she gave a talk at RailsConf this year entitled “Failure, Risk, and Shame: Approaching pain and suffering at work”. We have what I hope is an uplifting conversation about failure and pain, how to recognize it, and how to skillfully manage those feelings to be more resilient, prevent additional pain, and ultimately be more satisfied with your job. Notes 01:56 - Why Use Words Like “Pain” and “Shame” When Talking About Work Experience - Thinking, Fast and Slow by Daniel Kahneman (https://www.amazon.com/Thinking-Fast-Slow-Daniel-Kahneman/dp/0374533555) 04:21 - Specific Kinds of Pain and Suffering at Work 07:31 - Mistakes People Make When They’re Dealing with Failure, Anxiety, and Shame 10:28 - Skillful Responses 17:37 - Mitigating Pain 21:57 - Skillful Responses (Cont’d) 25:04 - Mindfulness - RAIN: Tara Brach (https://www.tarabrach.com/rain/) 30:34 - Feedback and Identity - Thanks for the Feedback: The Science and Art of Receiving Feedback Well by Douglas Stone and Sheila Heen (https://www.amazon.com/Thanks-Feedback-Science-Receiving-Well/dp/0670014664) - Paul Graham: Keep Your Identity Small (http://www.paulgraham.com/identity.html) Special Guest: Amy Newell.