Tell Us About It, Episode 21: Measuring Outcomes in Children's Advocacy

On this episode of Tell Us About It, we talk with Kaitlin Lounsbury of the National Children’s Alliance (NCA), the membership association and accrediting body for Children’s Advocacy Centers (CACs). She talks about the development and implementation of NCA’s Outcome Measurement System (OMS), including the challenges of bringing the nation’s 900+ CACs into the system and the value of OMS at the local, state, and national levels. Kaitlin Lounsbury is the Program Evaluation Coordinator at the National Children’s Alliance, overseeing programs to measure the impact of Children’s Advocacy Centers, including the Outcome Measurement System (OMS) to collect essential feedback from families and team members serving child victims of abuse.