AOA 077: Encouraging Empathy in Financial Education - With Courtney Fulmer

During this episode of The Art of Allowance Podcast, host John Lanza speaks with guest Courtney Fulmer, the newly appointed President/Chief Executive Officer of SECNY Federal Credit Union. They begin by discussing the opportunities credit unions have to combat America’s “financial illiteracy epidemic” and the role these institutions play in providing psychological support to their members. Courtney then shares how her journey teaching her son money smarts evolved, how her family influenced her financial decision-making and how her colorguard experiences impacted her credit union leadership. She also emphasizes the need for empathy and community support when offering financial education.

Courtney Fulmer is the President/Chief Executive Officer of SECNY Federal Credit Union in Syracuse, NY. She has worked at this institution for over 20 years in various operations, marketing and business development roles. Courtney initiated youth programming at SECNY, which has been a Money Mammals and an Art of Allowance Project partner for nearly a decade. She is also a colorguard staff instructor for her high school alma mater and serves as Secretary of the New York State Field Band Conference. Courtney received her degree in Public Relations from Syracuse University and resides in Syracuse with her husband and teenage son.