As a leader, are your attempts at intended appreciation with your team falling flat? Maybe it's because you're not speaking their language. Today, I'm talking with Dr. Paul White, the man who literally wrote the book on appreciation at work. He is the co-author of the book, Five Languages of Appreciation in The Workplace. It is hands down one of the best books that leaders can utilize in order to grow their sense of effective communication with their teams.
RESEARCH SHOWS 79% OF PEOPLE WHO QUIT VOLUNTARILY DO SO BECAUSE OF LACK OF APPRECIATION
Dr. Paul explains “Not everybody feels appreciated in the same way.” In our conversation we cover the five languages of appreciation being words, quality time, acts of service, tangible gifts, and even physical touch.
APPRECIATION IN THE WORKPLACE MAKES SENSE FOR BUSINESS
We also discuss how appreciation can help increase a business’s bottom line. For instance, if your team feels valued, they're more likely to be cheerful and helpful to the customers to get a problem solved. This positive action could mean repeat business. Dr. Paul and I take on many aspects of appreciation in the workplace. My hope is this conversation may illuminate the need to be more intentional with the communication of appreciation as leaders, as team members—both professionally and personally.
EPISODE HIGHLIGHTS
- Behind the book, The 5 Languages of Appreciation in the Workplace including collaborating with co-author Gary Chapman.
- Employee engagement isn’t what leaders should be focusing on and instead what leaders should be focusing on.
- Why compensation and financial reward is a poor long-term motivator.
- How appreciation makes a difference in an organization.
- How to transform a toxic workplace into a place that is healthier and vibrant.
Until next time, lead well!
Bill
Connect with Dr. Paul:
Paul’s Blog: https://www.appreciationatwork.com/blog/
Paul's LinkedIn Profile: https://www.linkedin.com/in/paul-white-ph-d-3178276/
Get the Book: Five Languages of Appreciation in The Workplace
Connect with Bill:
Web: https://www.theinnovatusgroup.com
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