The Catering Feed: The Catering Growth Podcast

The Catering Feed: The Catering Growth Podcast

At ezCater, we want to help restaurants grow a successful catering business. Whether you're in the early stages of building a business or an industry veteran, let us help you dip into the $61.5 billion catering market. In each episode of "The Catering Feed," we talk to restaurant industry leaders of thriving brands who share insights and tactics to ramp up your catering business.

Episodes

March 3, 2020 20 mins

In this podcast episode, Tom Kaiser, editor and podcast host of Food on Demand and a senior editor at Franchise Times, discusses how to navigate big data trends and focus your strategic goals. Tune in to hear how to expand your catering business and use customer data to improve your marketing.

Episode Takeaways:

  • Data allows you to stay competitive. Collecting and translating data can help you develop targeted marketing messages and d...
  • Mark as Played

    Episode Takeaways:

  • Deliver an outstanding guest experience across all channels, whether dine-in or off-premises.
  • Hire for attitude. Hiring and training staff who care about your brand is paramount to fueling growth. Skills can be taught, but attitude can't.
  • Define how to expand. Base growth on the needs of your guests and commit to strategies for long-term solutions.
  • Capture feedback at all levels. Front-line employees and guests h...
  • Mark as Played
    Mark as Played

    In this podcast episode, Allison Casey, the Director of Catering for Luke's Lobster, discusses how she expanded catering operations by focusing on the guest experience. Allison shares how a few tweaks to catering packaging, staffing, and loyalty programs can better align your catering business with your restaurant experience and generate major ROI.

    Episode Takeaways

  • Create brand awareness through catering packaging. Put your logo...
  • Mark as Played

    In this podcast episode, Grub Burger’s Angela Saunders, Director of Talent Management, and Jim Saunders, Chief Operating Officer, share how talent management and operations go hand in hand. Angela and Jim discuss how to find the perfect team members to stay competitive as your catering business grows. Tune in to discover how investing in labor can transform your catering brand.

    Episode Takeaways

  • Train hiring managers to look for pers...
  • Mark as Played

    You already deliver incredible customer service within the four walls of your restaurant. But how do you translate that guest experience to your off-premise sales? The key is to create a digital footprint by using technology and developing your online presence. But, to expand your digital footprint, you need the right operations plan in place.

    In this podcast episode, Kevin Rychel, the Vice President of Operations for Fuzzy's Ta...

    Mark as Played

    How you build your catering menu impacts your guests' entire experience. From the moment they place their order through delivery. So prioritizing the guest experience as you create, test, and promote your menu can keep guests coming back.

    In this podcast episode, James Clark, Director of Food and Beverage at Murphy Adams Restaurant Group, discusses how to choose and package your menu for catering success and profit. Tune in to l...

    Mark as Played
    How do you grow your catering business if your brick-and-mortar restaurant isn't designed for delivery? In this podcast episode, Corey Manicone, Founder and CEO of Zuul, reveals how "ghost kitchens" help restaurant brands streamline their catering and delivery services. Listen to learn how a ghost kitchen could help you expand your business by providing custom space and specialized labor for delivery. Episode Takeaway...
    Mark as Played
    What if you could grow your catering business with multiple "virtual restaurants" without leasing another space? In this podcast episode, Kyle Feggins, Founder and CEO of Iron Horse Cafe, shares how he built his wildly successful virtual brands and tripled his sales by marketing those brands through catering apps. Stay tuned to learn how to develop and test a menu for a virtual restaurant and create a streamlined system to ...
    Mark as Played
    Customers get upset when they pop open a catering tray and find a cold burger or soggy salad. Especially when the food was meant to impress bigwigs at a meeting. So if you want to fuel your business with the fast-growing catering market—which has jumped 5.4 percent since 2018—it's a good idea to upgrade your packaging. Ordering better packaging is not too difficult, and it can make a huge difference in driving repeat catering b...
    Mark as Played
    We know that brands need data to succeed in the catering industry. So we partnered with Technomic to compile data for you to use to grow your catering business. That required looking at millions of ezCater catering transactions, surveying restaurant leaders across the country, and distilling that data into a report on the opportunities in the catering industry. In this podcast episode, Tina McDonough, Partner Marketing Manager at ...
    Mark as Played
    Mark as Played
    Corporate catering can be a lucrative revenue stream for any restaurant or caterer. After all, what other catering client has a regular stream of meetings that require healthy boxed lunches, piping hot entrées, or decadent dessert platters? But it can be difficult to reach the prospects that will help you grow your business and become the caterer that fills those regular orders. In this podcast episode, we get a behind-the-scenes ...
    Mark as Played
    These days customers are buying much more than roller hot dogs and Twinkies at the convenience store. They're also grabbing delicious, freshly prepared breakfast and ordering catering. And it's not only motorists who are shopping, but the local community. Some of the biggest "c-stores," aka convenience stores, are betting that catering can be profitable. With c-stores increasingly tapping into the quick service rest...
    Mark as Played
    A wave of gas stations and convenience stores is breaking out of the mold of roller-grilled hot dogs and slushies. Taking their cue from restaurants, "c-stores," aka convenience stores, are tapping into a growing demand for convenient feel-good food. In response to the market, some stores are offering freshly prepared meals and catering. This is big news. These stores aren't just blurring the lines between convenience s...
    Mark as Played
    How do you reach customers, and deliver great old-fashioned hospitality, through a screen? In this podcast, we go inside the mind of digital transformation expert Karin Muscarella to find out. Karin shares ways to digitally transform your catering business, from delivering online hospitality to reconfiguring back-of-house operations. Also, hear her talk about different restaurant technology platforms to keep up with the "consum...
    Mark as Played
    Every restaurant's dream is to build a cult-like following around its food, but how do you make customers feel that deeply about your brand and products? In this podcast, we go inside the mind of Ess-a-Bagel's Chief Operating Officer, Melanie Frost, whose family started the famed bagel company in 1976. Melanie shares ways to grow a loyal customer base for your catering business, from crafting a strong social media presence ...
    Mark as Played
    How does a restaurant vision come to life? In this podcast, we go inside the minds of CoreLife Eatery's President, Scott Davis, and Director of Off-Premise Business, Nicole Jackson. Scott and Nicole talk about the different phases of developing a successful restaurant concept, from creating a menu to engaging customers at different touchpoints. Scott Davis is President of CoreLife Eatery and has spent nearly forty years in th...
    Mark as Played
    The better you know your customers, the more effectively your sales team will be able to reach them. In this podcast, Gracie Prasanson, Director of Off-Premise Sales of Jason's Deli, shares ways to strengthen customer relationships to grow a catering business. Plus, she answers our questions about what restaurants are doing to retain employees. Gracie Prasanson is Director of Off-Premise Sales of Jason's Deli, where she st...
    Mark as Played
    From designing a successful strategy to the secret to creating a cult-favorite restaurant, ezCater's "The Catering Feed" podcast series explores ways to grow a successful catering business. Host Genevieve Babineau, a decade-long catering and local-restaurant-marketing expert, invites restaurant industry leaders of thriving brands including CoreLife Eatery and Ess-a-Bagel to share business tips, insights, and tactics to ...
    Mark as Played

    Popular Podcasts

      If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.

      Dateline NBC

      Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com

      CrimeLess: Hillbilly Heist

      It’s 1996 in rural North Carolina, and an oddball crew makes history when they pull off America’s third largest cash heist. But it’s all downhill from there. Join host Johnny Knoxville as he unspools a wild and woolly tale about a group of regular ‘ol folks who risked it all for a chance at a better life. CrimeLess: Hillbilly Heist answers the question: what would you do with 17.3 million dollars? The answer includes diamond rings, mansions, velvet Elvis paintings, plus a run for the border, murder-for-hire-plots, and FBI busts.

      The Breakfast Club

      The World's Most Dangerous Morning Show, The Breakfast Club, With DJ Envy, Jess Hilarious, And Charlamagne Tha God!

      Crime Junkie

      Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.

    Advertise With Us
    Music, radio and podcasts, all free. Listen online or download the iHeart App.

    Connect

    © 2025 iHeartMedia, Inc.