Mentoring the CEO with Patrice Gordon

Ready to flip the entire leadership hierarchy on its head? In this powerful episode, Andy sits down with Patrice Gordon, the trailblazer who became Virgin Atlantic's first-ever reverse mentor, ultimately mentoring the CEO and starting an organisational movement. If you think leadership wisdom only flows from the top down, this conversation will make you think again. Patrice unpacks the tactical playbook for reverse mentoring—a practice where senior leaders are guided by junior, often under-represented, colleagues to gain critical perspectives they’re missing in the boardroom. Patrice explains how they got the programme off the ground, how she navigated doing game-changing work "on the side of her desk", and the powerful way she shared her opinions to be seen as part of the solution, not the problem. This is a masterclass in closing the gap between the frontline and the head office, understanding new technology, and building a culture where everyone truly has a voice. Andy and Patrice examine the frameworks, the potential pitfalls, and the incredible impact of looking down the ladder for the insights you need to lead up. Learn how to unlock the hidden genius within your organisation and build a truly connected leadership team. What we discussed What if the secret to your company’s next big breakthrough lies with your most junior employee? Patrice Gordon reveals how to unlock it. Here are 5 key areas we explored: The Power Dynamics of Mentoring: We assume mentoring should be a two-way street. But what did Patrice learn about why starting a program as purely 'reverse' is critical for its success, and why jumping to 'reciprocal' too early can sabotage the entire relationship? Driving Change Without Authority: Taking on extra initiatives can lead to burnout or office politics. How did Patrice manage to launch groundbreaking programs outside her day job, and what's her non-negotiable rule for anyone wanting to do the same without damaging their reputation? Engaging the Un-engageable: What about the leaders who need reverse mentoring the most but resist it? Patrice shares a surprising strategy that involves not focusing on them. What does she advise you to do instead, and why could forcing a detractor to participate do more harm than good? The Blueprint for a Successful Program: Launching reverse mentoring without a plan is a recipe for disaster. What are the crucial first steps that ensure the program has a clear objective and is built for impact? Building a Foundation of Trust: How do you empower a junior employee to give candid, unfiltered feedback to a senior leader without fear? Discover the specific training structures and support systems Patrice implements to create a psychologically safe space where real conversations can finally happen.  SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Patrice Gordon: Website |LinkedIn | The Financial Times Guide to Mentoring