The CUInsight Experience

The CUInsight Experience

The CUInsight Experience podcast is hosted by Randy Smith, co-founder of CUInsight.com, and co-hosted by Jill Nowacki, founder, president, and CEO of Humanidei. In each episode, they engage in wide-ranging conversations about credit unions, leadership lessons, and life. Join them as they dive deep into topics that help us become better leaders and strengthen our movement, uncovering valuable insights that we can all learn from.

Episodes

July 4, 2025 41 mins

“Every time I’ve just been myself, it’s really worked to my advantage.” - Patty Corkery

Welcome to episode 213 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, s...

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“I can give you the blueprint, but you’ve got to own your own development” - Ty Muse

Welcome to episode 212 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by The Sheeter Group - a leading executive benefits firm that meets your retention and succession needs. This includes non-qualified benefit plans, shor...

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“We must really control the inputs we are taking into our brain.” - Lauren Culp

Welcome to episode 211 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti—a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money m...

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May 23, 2025 40 mins

“...You establish trust with your team by being... willing to be vulnerable enough to, as a leader... to say... that's something that I hadn't thought about. That is an expertise that I don't have right now.” - Greg Michlig

Welcome to episode 210 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episo...

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“Leaning into your best self—that's what brings joy and happiness.” – Tracie Kenyon

Welcome to episode 209 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti—a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money mo...

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April 25, 2025 35 mins

“Trust is the currency that keeps credit unions thriving.” - Jill Nowacki

 Welcome to episode 208 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti—a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time money mo...

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April 11, 2025 35 mins

If you’re looking for evidence of your failure, you’ll find that evidence.” - Jill Nowacki

Welcome to episode 207 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by Alacriti—a leading payments fintech helping credit unions compete with challenger banks and digital wallets. Alacriti delivers seamless, real-time m...

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“Be unreasonable, but not unrealistic.” - Renée Sattiewhite

Welcome to episode 206 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive suite o...

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March 14, 2025 34 mins

Don’t just bounce back—bounce better.” - Randy Smith

Welcome to episode 205 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achieve more. With a comprehensive sui...

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February 28, 2025 39 mins

As long as you take your job seriously and not yourself seriously, you’re ok.” - Mike Valentine

Welcome to episode 204 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help credit unions achiev...

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February 14, 2025 34 mins

Looking out a couple years, your strategic plan may still be viable, but it sure has to be flexible.” - Randy Smith

Welcome to episode 203 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help ...

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January 31, 2025 34 mins

Recognize your own humanity and give yourself the resources you need to cultivate optimism.” - Jill Nowacki

Welcome to episode 202 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology soluti...

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January 17, 2025 34 mins

“There's nothing we can do today that makes tomorrow happen exactly how we think...” - Jill Nowacki

Welcome to episode 201 of The CUInsight Experience podcast with your hosts, Randy Smith, co-founder of CUInsight.com, and Jill Nowacki, President and CEO of Humanidei.

This episode is sponsored by Trellance. Trellance is a leading technology partner for credit unions, delivering innovative technology solutions to help cr...

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December 6, 2024 42 mins

“Stay authentic to your path.” - Jill Nowacki

Thank you for tuning in to episode 200 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com.

My guest on today’s show is Jill Nowacki, President and CEO of Humanidei. As we celebrate our milestone of 200 episodes, Jill and I reflect on 2024 (and her becoming co-host in 2025). We discuss the changing human expectations, pace of ch...

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November 22, 2024 45 mins

“Our job is to encourage credit unions to reach underserved markets and show them how it can be a huge growth strategy.” - Cathie Mahon

Thank you for tuning in to episode 199 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.

My guest on today’s show i...

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November 8, 2024 47 mins

“A good leader will create conversation by being honest about what they believe, even if they know people will disagree with it.” - Sekou Bermiss

Thank you for tuning in to episode 198 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Humanidei. Humanidei helps credit unions build inclusive cultures that attract, develop, and retain talent.

My guest on toda...

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October 25, 2024 38 mins

“Learn to listen and be a collaborator.” - Renée Sattiewhite

Thank you for tuning in to episode 197 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera, formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions provider. Velera serves more than 4,000 financial instit...

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October 11, 2024 47 mins

“The biggest thing credit unions need is grit.” - Samantha Beeler

Thank you for tuning in to episode 196 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera, formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions provider. Velera serves more than 4,000 financial i...

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September 27, 2024 37 mins

“At the heart of every digital transformation is cultural transformation.” - Michael Crowl

Thank you for tuning in to episode 195 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera, formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology solutions provider. Velera serves mo...

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September 13, 2024 46 mins

“Push the envelope. Don't let your role, your organization, our industry as a whole become stagnant.” - Lauren Culp

Thank you for tuning in to episode 194 of The CUInsight Experience podcast with your host, Randy Smith, co-founder of CUInsight.com. This episode is brought to you by Velera, formerly PSCU/Co-op Solutions, the nation’s premier payments credit union service organization and an integrated financial technology soluti...

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