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October 17, 2017 56 mins
The buzz: “Can a machine converse with a human with enough facility that the human could not tell that she was talking to a machine?” (C.M. Valente) Welcome to the Era of Conversational AI, aka Natural Language Processing, the branch of Artificial Intelligence that enables computers to understand human language. You know it as Chatbots in your daily life–Amazon’s Alexa, Apple’s Siri, Microsoft’s Cortana, Google Home. Now businesses are waking up how it can streamline internal processes and expand brand impact. The experts speak. Samir Patel, SAP: At the end of this game, the European Cup will be only six feet away from you…And for many of you, that will be the closest you will ever get. Don’t you dare come back in here without giving your all (Sir Alex Ferguson). Piyush Chandra, SAP: “The more we reduce ourselves to machines in the lower things, the more force we shall set free to use in the higher” (Anna C. Brackett). Join us for Conversational AI: Are You Talking to Me? – Part 2.
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