The New Science of Customer Emotions

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August 8, 2018 • 8 mins

They can be a source of competitive advantage and growth.

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.css-14f5ked{margin:0;word-break:break-word;display:-webkit-box;-webkit-box-orient:vertical;box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;}The New Science of Customer Emotions