James Borzi is the executive vice president and chief supply chain officer at Baxter International, a healthcare company; he joined Heidrick & Struggles’ Fabrice Lebecq to discuss how AI is helping leaders of the supply chain function across industries deliver value. Borzi shared how AI was rolled into the function at Baxter, as well as his perspective on finding the talent needed to make the most of these tools and managing the culture changes necessary to integrate the tools into ways of working. He also shared how he approaches balancing the opportunities of AI with its risks both ethical and sustainability-related; how he sees AI continuing to optimize the healthcare supply chain; and what it means to him as a leader to lead in an AI-enabled world.
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