All Episodes

May 23, 2025 65 mins

Sam Wakefield discusses the importance of continuous learning in sales, particularly in the HVAC industry. He emphasizes building strong relationships with clients, understanding their needs, and the emotional aspects of selling. Sam shares his journey in creating Close It Now, a sales training company, and highlights the need for a shift in the home service industry towards better pricing strategies and valuing quality over cost. He also addresses common pitfalls in sales processes and the importance of starting with sales training early in business development. Ultimately, Sam advocates for a service-oriented approach that prioritizes the customer's experience and satisfaction.

 

Don’t forget to register for Tommy’s event, Freedom 2025!

This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.

 

For more details visit freedomevent.com

 

00:00 Sharpening the Ax: The Importance of Continuous Learning  

02:14 The HVAC Industry: A Foundation for Sales Mastery  

04:00 Building Relationships: The Key to Sales Success  

09:57 The Birth of Close It Now: A New Approach to Sales Training  

13:54 Upleveling the Home Service Industry: A Call to Action  

19:04 Pricing Strategies: The Value of Quality Over Cost  

27:03 Common Pitfalls in Sales Processes: Building from the Ground Up  

32:50 The Value of Service and Pricing Integrity  

35:01 Essential Sales Advice for New Professionals  

38:06 Understanding Customer Needs vs. Wants  

40:01 Restoring Trust in Sales and Home Services  

42:00 The Importance of Consistent Training  

47:05 NLP and Its Impact on Sales  

51:36 The Art of Follow-Up in Sales  

58:11 Recognizing Buying Signals in Sales Conversations  

Mark as Played

Advertise With Us

Popular Podcasts

Dateline NBC

Dateline NBC

Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com

Stuff You Should Know

Stuff You Should Know

If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.

NFL Daily with Gregg Rosenthal

NFL Daily with Gregg Rosenthal

Gregg Rosenthal and a rotating crew of elite NFL Media co-hosts, including Patrick Claybon, Colleen Wolfe, Steve Wyche, Nick Shook and Jourdan Rodrigue of The Athletic get you caught up daily on all the NFL news and analysis you need to be smarter and funnier than your friends.

Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2025 iHeartMedia, Inc.