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April 30, 2025 25 mins

Today's episode of The Innovative Agency explores the real story behind brand with Justin Hoot, Partner and Director of Client Services & Growth at Chicago’s Someoddpilot. This isn’t your typical conversation about logos and taglines; we’re talking brand as culture, as community, as a living, breathing relationship between agencies and their clients.

Justin pulls back the curtain on why so many brands get stuck in the past, and what it really takes to help clients reimagine who they are and what they stand for. If you've ever felt the frustration of a brand that refuses to evolve, you’ll walk away with fresh insights and a few aha moments you can put to work immediately.

What you will learn in this episode: 

  • The biggest missteps agencies make when nurturing client brands, and how to avoid them

  • How to have tough conversations with clients who are entrenched in outdated brand perceptions

  • Strategies for aligning stakeholders and decision-makers around a cohesive brand vision

  • The evolving role of brand in a marketing landscape dominated by data, AI, and automation

  • How user-generated content and community-building are reshaping brand engagement

  • Tips for boutique agencies on managing project margins without sacrificing client relationships

  • What AI can and cannot replace

Bio

Justin Hoot heads up new business efforts and client services at Someoddpilot. His account and production teams translate business, consumer, and brand goals into cohesive solutions, and ensure the highest standards of creative output, communications, and project management for our partners. 

Justin’s graduate degree in integrated marketing and background in music, entertainment and consumer brands positions our clients on the leading edge of all the most relevant consumer channels and touchpoints.

Resources:

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