The Intelligence Age

The Intelligence Age

The Intelligence Age explores how intelligent technology is changing people, business, and work. Host Mark Smith [nz365guy] talks with practitioners, leaders, and innovators about putting AI to work: adoption that sticks, governance that holds, and the skills that matter next. Podcasting since 2017, with more than 830 episodes. New episodes weekly. https://theintelligenceagepodcast.com

Episodes

October 26, 2026 • 42 mins

AI, Indigenous Language Sovereignty, and Decolonizing Technology

Full Show Notes: https://www.theintelligenceagepodcast.com/846

In this conversation, Mark Smth speaks with Natasha MacDonald, an Inuit educator and Heritage Lab volunteer, about protecting Indigenous language and culture in the age of AI. Natasha explains how her community is using closed-loop technology, community vetting, and local control to preserve...

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Microsoft AI, model routing, and the move toward portable workflows

Full Show Notes: https://www.theintelligenceagepodcast.com/845

Mark Smith and Joris de Gruyter, who has spent four years deep in the Microsoft AI ecosystem, discuss where AI has become useful recently and where the rough edges remain.

The conversation centers on model choice, vendor lock-in, local versus cloud inference, and how Markdown and open standards ar...

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Te Reo Māori, translation, and using AI without losing human meaning

Full Show Notes: https://www.theintelligenceagepodcast.com/844

Mark Smith speaks with Tane Karamaina, a senior translator working across Te Reo Māori and English, about how language, culture, and AI intersect in real-world translation work.

The conversation explores why translation is never just word-for-word substitution, how AI can support but not replace h...

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AI, context, and New Zealand’s data center future

Full Show Notes:
https://www.theintelligenceagepodcast.com/843

Mark Smith speaks with Oliver Hartwich about how AI has changed since January, why agentic tools have become the real shift, and what that means for workflows, context, and cross-model collaboration. They also dig into New Zealand’s position in the global AI and infrastructure landscape, es...

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Data sovereignty, governance debt, and AI for Māori startups

Full Show Notes
https://www.theintelligenceagepodcast.com/842 

Amber Taylor joins Mark Smith to unpack Māori data sovereignty at the point of AI system design, with a sharp focus on what startups need to think about before they build. The conversation gets practical fast, moving from governance debt and investor pressure to the risks of using third party AI platform...

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AI, Shipping Faster, and the Future of Distribution

Full Show Notes
https://www.theintelligenceagepodcast.com/841

Mark Smith talks with Steve Mordue about how AI has changed the pace of building, shipping, and distributing software over the last six months. Steve shares what it looks like to move from being a seller and product visionary to building almost everything himself, why the last 5 percent is often the ha...

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September 14, 2026 • 34 mins

Build AI That Works

Full Show Notes
https://www.theintelligenceagepodcast.com/840

Mark Smth talks with James Diekman about how Accelerate Tech has scaled, where AI is actually creating value in government workflows, and why most successful projects are targeted workflow changes rather than broad rollout tools. They also dig into Australia’s growing caution around AI governance, data residency, and the practic...

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Full Show Notes
https://www.theintelligenceagepodcast.com/839

Mark Smth speaks with Ashish Bhatia about how his move from Microsoft to Audible changed the way he thinks about customers, AI, and product design. The conversation centers on personal AI, running OpenClaw locally, and why owning your memory, workflows, and data matters more as AI systems become more capable.

They also explore Audible’s role in learning, t...

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Full Show Notes
https://www.theintelligenceagepodcast.com/838

AI is about to replace bloated SaaS, and most businesses are still only playing with chatbots

Sean G Muller says the next wave of AI is not about better prompts or prettier copilots. It is about rebuilding business around context, agents, and what actually creates value - before your software stack becomes the expensive middleman.
Mark Smth and Sean u...

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AI adoption fails when it stops at access to tools. This episode introduces a practical model that bridges the gap between AI tools like Copilot and measurable business outcomes. The focus shifts from technology to people, addressing key blockers such as time, confidence, and relevance. By grounding AI in real workflows, tailoring role-specific use ca...

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This episode dives into why large CRM and ERP projects keep failing and how AI is reshaping consulting, software delivery, and platform decisions. The core insight is simple. Organisations fail when they buy software instead of outcomes. With AI, experienced teams can move faster, strip away legacy complexity, and build only what the busine...

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AI is shifting from a tool to an operating system, enabling individuals to move faster, build bespoke solutions, and dramatically increase productivity. The biggest advantage now comes from curiosity, not technical depth. Those who experiment, learn a few tools deeply, and treat AI as a collaborator can compress hours into minutes and unloc...

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This episode explores why data governance must come before enabling Microsoft 365 Copilot, with insights from Khurram Hafeez. It breaks down how sensitivity labels, data loss prevention, and Microsoft Purview reduce the risk of unintended data exposure. You will hear practical guidance on preparing your environment, protecting sensitive informat...

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A practical rethink of how teams use Power Platform and Dynamics 365 to reduce technical debt, improve governance, and build sustainable solutions. The discussion centres on shifting from tech-first thinking to business outcomes, balancing low-code and pro-code principles, and preparing for AI and Copilot. The key insight is that long-term success comes ...

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This episode explores how AI is accelerating both productivity and cyber risk. As attacks become faster and more automated, traditional perimeter security no longer holds. The conversation focuses on why organisations must assume compromise, adopt zero trust thinking, and build visibility before scaling AI. It highlights practical steps to govern AI ...

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This episode explores how business leaders are actually using AI inside organisations, and why adoption of tools like Microsoft 365 Copilot remains low. Chris shares practical insight from the frontline, covering Copilot strategy, Work IQ, agentic thinking, and how AI now enables teams to build internal tools faster than buying SaaS. The focus is not ...

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This episode with Christian Segurado explores how agentic AI is reshaping ERP and enterprise delivery. The discussion covers deploying Copilot Studio agents in Teams, reducing ERP UI friction, accelerating fit gap and requirements work, and why multi agent orchestration matters. It focuses on where AI delivers real operational value today, the fo...

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👉 Full Show Notes
https://www.microsoftinnovationpodcast.com/829   

This episode explores why AI and innovation fail without culture change. Drawing on decades of innovation experience, the discussion breaks down common myths around productivity, frameworks, and lone heroes. The core insight is simple but hard to execute. Sustainable AI...

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This episode explores how Microsoft Planner is evolving into a practical, AI-assisted project management tool for modern teams. Cindy Lewis explains how Planner fits into daily work through Microsoft Teams, how AI agents support planning, reporting, and risk assessment, and why small usability improvements matter. The discussion also covers...

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In this episode, Ricky Lawson explains why Copilot adoption is not a technology problem but a cultural one. He shares how enterprise value comes from governance, security, and meeting people where they are, not from forcing tools. From leadership led behaviour change to agents, licensing, and Copilot as core infrastructure, the conversation reframes ...

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