May 13, 2025 • 39 mins
What does it take to build a truly customer-centric company? Eléonore Crespo, CEO of Pigment, reveals her strategies for putting customers at the heart of everything they do. From regular check-ins and surveys to quarterly business reviews and customer advisory boards, Eléonore and her team go above and beyond to understand their customers' needs and challenges. Discover how this unwavering focus on customer success has fueled Pigment's rapid growth and $1 billion valuation.
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