Aussie Pub Abroad? Leadership Secrets That Worked

Ever dreamed of opening an Aussie pub… in Sweden? 🇸🇪🍺 Kylie Pangeli-Linky did just that—and she’s sharing how a 20-year vision, leadership resilience, and a deep love for hospitality turned that dream into reality. From selling everything she owned to building a business in a foreign country during a global pandemic, Kylie’s story is equal parts inspiration and strategy. We dive into leading with heart, the “daydreamers advantage,” handling intolerant customers with grace, and how to use AI to personalise service without losing the human touch. This is a must-listen for anyone passionate about service, leadership, and building a hospitality brand that customers (and staff) never forget. 💫