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April 8, 2025 44 mins

Many organizations treat 'inclusion' and 'wellbeing' as separate issues, but Dr Serena Huang - author of The Inclusion Equation - argues that the two are intrinsically linked. And, that data is how you can make better decisions about how to make a positive impact on both.

In this week's episode of The Mindtools L&D Podcast, Serena joins Ross G and Dr Anna to discuss:

  • Why these two areas are inseparable
  • Why data in this space isn't as 'unmeasurable' as it seems
  • Two approaches to data gathering that you can start using today.

During the discussion, Dr Anna referenced ProPublica's reporting on the bias they discovered in software used to predict future criminals.

Ross referenced the work Mindtools did with Burberry, around 'allyship'.

In ‘What I Learned This Week’, Ross discussed the origin of the term 'Bluetooth', which he learned from The Rest is History podcast.

Dr Serena's book, The Inclusion Equation, is available now.

For more from us, visit mindtools.com. There, you'll also find details of our award-winning performance support toolkit, our off-the-shelf e-learning, and our custom work. 

And to speak to our Insights team (including Dr Anna) about your learning measurement needs, just send her a note on LinkedIn or email custom@mindtools.com

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