456 — Building tolerance in the workplace

We know that surrounding ourselves with diverse people at work brings variety in expertise, opinions and ways of working, which can boost creativity and productivity. Sometimes those differences however, can be challenging. How can we make the most of difference? 

This week on The Mindtools L&D Podcast, Liggy Webb, author of Tolerance: How to respect and accept differences joins Ross G and Gemma to examine the skill of tolerance. We discuss:   

• What tolerance means
• The benefits of being tolerant
• How to be tolerant, particularly towards differences in behaviour or opinions that we find tricky. 

To find out about Liggy's Bitesize Book Series, visit her website. 

In 'What I Learned This Week', Ross mentioned Anthropic's experiment that revealed Claude's inability to run a shop.  

Gemma spoke about the startling dimensions of the Norwegian Fjords. 

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