The Modern Waiter Podcast
The Podcast For People Interested in Restaurant Service industry. The Modern Waiter Restaurant Podcast fun discussions and interviews relating to the service industry that are relevant to both restaurant workers and guests. Have you ever wondered what your waiter or waitress is thinking? Have you ever wondered how a restaurant works behind the scenes? Perhaps you worked in the service industry and laughed while discovering that all restaurant employees are the same. We have all dined at restaurants many times. The Modern Waiter Podcast helps restaurant patrons enjoy their experience by giving them a look behind the industry curtain. “I want to show the world that a career in the restaurant business can be a legitimate profession.” - Marlon Joseph, Host of The Premier Restaurant Podcast. Restaurant guest, managers, chefs, waiters and waitresses are all represented well by this show. Contact us at https://www.themodernwaiter.com/
Episodes
Is Gen Z really killing restaurants, bars, and club culture… or are they just changing the game? On this podcast episode, we break down the real-world impact Gen Z is having on the restaurant industry. From drinking less at dinner to ordering more takeout. Their impact even goes deeper, from ditching old-school condiments like ketchup and mayo to demanding Instagrammable dining experiences, the shift is real.
#GenZ #Restau...
Why some servers do not want black tables. We talk openly about Dining While Black (DWB), how stereotypes are formed, how servers categorize guests of every background, and how poor service can become a self fulfilling prophecy. It is about honesty, lived experience, and the realities servers face on the floor every single shift. From tipping stereotypes and confirmation bias to energy, demeanor, and service expectations
T...
Gen Z is drinking less, but restaurants are not losing money. In fact, many are making more. In part two of our Restaurant Trends to Watch in 2026 series, we break down the sober-curious movement, the rise of low and no alcohol beverages, and why mocktails and non-alcoholic drinks are becoming one of the most profitable menu categories in hospitality.
Alcohol consumption in the U.S. is at its lowest level in decades, espec...
Veteran restaurant servers reveal secrets of the buffet. All-you-can-eat buffets look like the worst business model ever. Fixed price. Unlimited food. One hungry customer could destroy profits in a single night.
How do buffets actually survive? All-you-can-eat buffets almost always wins. We reveal psychological tricks and layout manipulation and the biological hacks.
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Restaurant guests who don’t read the menu and blame the server are a common occurrence. As servers we absorb confusion over wine, cocktails, and food. In this episode of The Modern Waiter Podcast, we dive into the dumbest, funniest, and most unbelievable complaints we’ve ever heard as longtime servers. We discuss when it’s okay to ask questions vs. when you’re just being difficult. Humor, cringe, and real talk from the ...
Discover why working in a restaurant might be one of the best life lessons you never knew you needed. In this podcast episode, hospitality industry veterans discuss the invaluable skills gained from restaurant work. Learn what separates those who've worked in the industry from those who haven't. Explore real-world examples of restaurant etiquette gone wrong, and find out whether everyone should spend time in hospitality.
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On this podcast episode, we have Kaela, a returning guest to discuss common customer requests that make servers cringe. As veteran restaurant servers, we dive into what servers hear when customers say these lines. Learn about the nuances of customer requests and how they're often interpreted in the restaurant industry..
#Restaurant, #ServerLife, #ServiceIndustry, #Hospitality, #ServerStories #RestaurantComedy
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Discover the 10 AI trends transforming the restaurant industry in 2026. This is the first episode in the series: Restaurant and Hospitality Trends of 2026. Marlon Joseph (The Modern Waiter) and Danny Davila break down how artificial intelligence is reshaping everything from drive-thru ordering to dynamic pricing, inventory management, and even robot chefs in the kitchen. With over 30 years of combined experience in the ...
Are restaurants and bars secretly refilling liquor bottles? Are they pouring off brand alcohol when you ordered premium? In this week's podcast, we reveal the truth behind shady bar practices like substituting cheaper liquor for top-shelf brands and refilling premium bottles with lower-cost spirits. Is this illegal? We breakdown the red flags, the risks and how you can protect yourself.
If you’ve experienced a suspici...
Stress is a part of almost any job. When you are working in a restaurant that stress can feel like a trap. It does not have to control you. This podcast episode will give you fast and practical ways to manage stress in as a restaurant server. Learn how to reset your nervous system in 30 seconds, communicate under pressure, prioritize when everything feels urgent, and keep your mindset steady through rushes, complaints,...
f you are a server, you know double shifts, rude tables, inconsistent tips creates constant pressure. In this podcast, we break down proven, realistic strategies to avoid burnout in the service industry. You’ll learn simple daily systems to protect your energy, set boundaries, and manage stress during rushes. It is important to handle difficult guests without absorbing the negativity, and build a support plan with your tea...
Thinking about leaving the restaurant grind for a 9–5? In this episode of The Modern Waiter Podcast, we sit down with former restaurant pro Mateo Rodríguez, who went from back-of-house and bartending to beverage manager and now works at a bank with true banker’s hours. We unpack the real culture shock, lifestyle shifts, money differences, and whether the grass is actually greener outside the service industry.
About the ...
Pulling a double shift doesn’t have to wreck your energy, mood, or performance. In this podcast, Danny and I share our tips to stay sharp, avoid burnout, and finish strong. Working in hospitality, retail, warehouses, health care, or service jobs you are no stranger to working the double. You’ll learn how to front-load recovery, fuel for sustained energy, manage micro-rest breaks, and reset fast afterward so you’re not wipe...
In todays podcast, Danny and I welcome special guest Mateo Rodriguez, former restaurant manager, mixologist, and chef. We combine forces to debate what is the best thanksgiving dinner plate? We continue our holiday food draft tradition by putting the mains, sides, sauces, desserts and drinks in a face off to decide the ultimate holiday plate.
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Ever wonder what it’s actually like working a holiday a restaurant? Veteran servers with 30 years plus experience discuss what it is like during the chaos; From double-booked reservations to last-minute large parties. Those of you who have ever worked in hospitality will recognize what we reveal behind the curtain.
#RestaurantLife #HolidayRush #ServiceIndustry #ServerLife #RestaurantStories
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The Las Vegas Strip has become very expensive. We stayed on the Las Vegas Strip to discover the deals, budget hacks and happy hours that you may not know about. Can we do an affordable trip to Vegas without missing out on the best parts.
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They say Las Vegas is empty… so we went anyway. In this podcast, we reveal our findings on our recent trip to the Las Vegas Strip. What is it really like right now: crowds (or lack of them), hotel vibes, casino floors, restaurant waits, and how it feels to visit today. We’ll walk through major spots on the Strip, check out prices and deals. If you’re planning a Las Vegas trip soon, this show will offer some perspective.
If you’ve ever been slammed on a busy shift, you know what it feels like to be “in the weeds.” In this server training, you’ll learn exactly why we get into the weeds and a simple system to stay organized, prioritize constantly, control timing, and recover fast during a rush. Perfect for new servers and veterans who want smoother shifts, higher tips, and lower stress.
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What’s In My Apron: 30-Year Server’s Must-Haves. After three decades on the floor, these are the tools I never work a shift without. In this video, I break down every item I carry, why it matters, and how it saves time, tips, and sanity during a busy service.
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Are you handing strangers your “toilet phone”? In this episode of The Modern Waiter Podcast, Veteran restaurant servers discuss how Your Phone Is 10x Dirtier Than a Toilet. Your cell phone has germs you can’t see and we tell you how to clean them. Over 30 years in the service industry has made me aware of the drawbacks from working with the public. People ask me to take pictures with their cell phones and it is always a ...
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