The Business of Dying: How My Grandpa's Death Has Spawned 2 Auto-Related Customer Experiences

My grandpa passed on July 16th, and what I can help with, I have helped from afar in Las Cruces, NM, 150 miles away, with my mom handling the bulk of the issues.

But she calls me out of the blue the other day and tells me that First Financial Credit Union who holds my grandpa's car note is demanding immediate payment without allowing his estate to go through probate.

Also, Melloy Nissan told my mom to take the car into the dealership to fix an issue that was on a recall notice. The car was not driveable, so she paid $400 for a tow. Melloy in Albuquerque, 80 miles away says they can't help her with the recall repair and to pick up her car. Since Gramps died, she hasn't had time, so Melloy is threatening her with "Storage Fees" if she isn't going to pick it up any time soon. Dude...

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