Eric teaches how to provide extraordinary service that goes beyond average expectations, fostering memorability and positive word-of-mouth. The episode highlights the importance of active listening, empathy, and a constant self-improvement mindset not only in professional interactions but also in personal relationships to create truly remarkable moments that resonate deeply. Eric emphasizes that being remarkable isn't accidental, but rather a result of deliberate decision and thoughtfulness.
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Stuff You Should Know
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Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
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The World's Most Dangerous Morning Show, The Breakfast Club, With DJ Envy, Jess Hilarious, And Charlamagne Tha God!