Episode Transcript
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(00:01):
Hey, Pro Organizers.
My name is Melissa Klug andyou are listening to the Pro
Organizer Studio Podcast.
Professional organizingchanged my entire life.
After 20 years of working at hugecompanies, I started working for myself.
I opened a professional organizingbusiness, grew it to six
figures, and I never looked back.
Now I get to spend all day, every day,teaching organizers around the world
(00:25):
How to find clients, how to marketand sell yourselves, how to turn this
business into what you want it to be.
Whether you have been in businessfor 15 minutes or 15 years, you
have a home at Pro Organizer Studio.
I'm excited that you're here.
Let's get started.
Hey organizers, it's Melissa,and two times a month in our
(00:46):
Inspired Organizer group.
We have live zooms andyou can ask any question.
One of the calls, we try to focus moreon technical stuff, like if you're
having problems with your website or yourSEO or Google Ads or Google Business,
um, it's really technology based.
And on that call, one of ourmembers, my good friend Michael
(01:10):
Quan, of Fulfilling Your Futurein San Diego, he asked a question.
And it led to a great discussion, awide ranging discussion on apps that
we use and things we use to protectour physical health, uh, at jobs.
Because this is a hard job.
We're lifting a lot, we're moving a lot.
And it just was a conversation thatwas kind of all over the place and
(01:32):
it gives you, first of all, somereally good apps and other things.
Um, but it also gives you a littleflavor of the chats that we have
in our group, and I just thought itwould be fun to share with everybody.
I hope you enjoy this little peekinside our Inspired Organizer community
and that it will help you on jobs.
(01:54):
So I hope you have an awesome week.
Gallery View & Screen Share (01:56):
So this, I
know this call is focused on technology.
What are some tools that allof you are using during your
sessions technology wise?
Because I find myself stillgoing in with a pen and paper,
like a manual label maker.
What are some technology toolsthat have helped you save time or
efforts or bring less stuff with you?
I love this question.
(02:19):
So I'm more of a pen and paper person,but I always have my phone with me.
I use, this is really, this is not adeep technology thing, but I use the
notes app on my phone and if I'm witha client and like I think of something
mid session or whatever, I will justkeep a note for that client of X, Y,
(02:39):
Z. I will also use it to take photos.
You can embed photos, you can embedwebsites, you can embed everything.
Again, it's a really simpletool, but I use it because then
you can access it anywhere.
I have also used, depending on theclient and for Moves but the Sortly
app I have used to keep track ofthings especially during moves.
(03:00):
So I really like that one.
Yeah, Chrissy, I use I use Google Keepfor the same stuff you use notes the
notes app for, but I also use the Googleapp to take pictures to show people
that their stuff is not worth anythingand they should not try to sell it.
Oh, I love that.
You literally, you take a photo anddo Google lens and then I love that.
This is not worth it.
Or this is worth it and youshould look at telling it.
(03:21):
It's, and it's it's so fast.
You can be like, here you go.
Interesting.
Okay.
So tell us more tellus exactly what you do.
You like get your phone and you go to,I'm gonna just show you on my, I don't
know if it'll show up well, but Okay.
I open the Google app.
Yep.
And then that's my it's really over here.
(03:43):
There's a little Yeah, the lens thing.
Yeah.
You click on it and youtake a picture of something.
So I'm gonna take a picture of avase I have on my desk and holy cow.
Might be worth $300.
Oh, congratulations.
You should sell that immediately.
It's an heirloom.
But so these are, it's a silver vase,so you could take a picture of that.
(04:06):
Like you can take a picture of I've got acandy, a glass candy dish with a lid that
looks just like what my grandmother had.
I took a photo of it 'cause I wantedto buy a second one, and I'm like,
I should get one for my sister.
It pulls up an eBay listingof the exact same thing.
Amazing.
So it's, you can do it to get an ideaof what something's worth if you're
looking to buy something, but it justgives you a, and it's not an appraisal.
(04:27):
Yeah.
That gives you an idea of what otherpeople are listing as like where you
can, how much you would, like otherpeople are asking for the same thing.
Your Beanie Babies are not worth anything.
Beanie Babies.
Yeah.
Not worth anything.
Your China.
Nobody wants it.
Nobody wants it.
Yeah.
Nobody wants, I learned thetrick from sanity check here.
What?
It's good sanity check for your clients.
(04:48):
That's sanity check.
Yeah.
I learned that trick from an appraiser.
I love that.
That's value added.
'cause I, I use Google, Ithink it's called Google Lens.
I use that for if I can't figureout what something is, which I,
it really bothers me when I can'tfigure out what something is.
And I'll use it for that sometimes.
And it's very helpful.
You also can use it when youdon't know how to use something.
Oh, so I have a kayak and I have alittle trailer to hook it to my bike.
(05:12):
Yeah.
And I don't know how to use thedamn thing, and so I'm like, I
don't even know which way goes up.
And so I took a picture of it that ledme to an ad for it or like a listing
for it so then I could figure out whichway went up So you can like how smart?
Yeah.
They're like a million ways youcan use just that one feature.
I was gonna joke that the way you usea kayak is you put it in the water.
(05:33):
But you gotta get it fromthe house to the river.
I'm totally kidding.
But then it fell off, but so Idid it wrong and it fell off like
halfway there and I'm like, okay,now I've got my boat in the road.
That would be really good forlooking up just like those random,
weird little kitchen items so youdon't what the thing is or whatever.
Instead of having to bother your client,you're like, see, I knew what this was.
Yeah.
Find like parts to something andyou're like, this might be like a tv.
(05:57):
Mounting bracket part.
Yeah, sometimes.
Sometimes it'll tell you,sometimes it will not.
But it's fast, which is really nice.
I get an extreme sense of pleasureslash smugness when I can figure
out what something is withoutthe client having to tell me.
Yeah.
And it really bugs me when I don'tknow what something is and I have
(06:19):
to be like, Hey, sometimes I don'tmind asking 'cause I'm like, I get
an interesting story out of it.
But sometimes I'm like, I feellike I should know what this is
and I don't know what this is.
So that's, you could just act like youknew all along, but it was just Google.
Nope, that's my secret trick.
Just in general Jen, the woman whofounded Pro Organizer Studio, she had a
phrase that she used a lot, which is thewhat makes you a successful organizer
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is your ability to Google things.
And it's really not a joke.
Like every once in a while I'll justbe like, guys, we just gotta Google it.
You gotta just Google it.
'cause it's got literally everything.
And now, especially with, some of the AIfeatures you can get stuff very quickly.
Lily is telling us Curio is an app shestarted using for antique items, and
she says it's great for sorting toyslike the bottom of the leftover bin.
(07:05):
And no one knows what pieces,what the pieces go to.
Yes.
Often with those random pieces at thebottom of the bin, I will just put
them in the, I think we can let thesego pile and let the client look at it.
I love it.
Oh, measuring tape.
Oh, this is a good one.
The measuring app.
On the phone I've used that.
The only thing I'll tell you isyou have to be really careful if
(07:26):
you are using it to measure fora closet, just hypothetically.
If you're using it because you forgotyour tape measure it does not always
get the dimensions exactly right.
But it's really great for just somepretty quick measurements that you need.
If I'm listing something for aclient on Facebook marketplace, I
will just do use the measuring appand I will just say approximately
(07:48):
36 inches wide, whatever air.
Oh, so you use Airtable for moves.
Airtable is basically likean online version of Excel.
It's a little bit more fancy thanthat, but that it is a good one for
organizing moves, things like that.
I'll have to look up curio.
That's a good one.
I finally started using my MileIQ app.
I'm so proud.
(08:08):
I've been signed onto itforever and avoiding it, and
now I'm like, oh, I'm an idiot.
This is so easy.
I'm just swiping.
It's so easy.
The other thing that MileIQ doesbecause I will wrap myself out,
that I'm ho I hate bookkeeping.
I'm just really bad at, it's notthat I hate it, I actually like it.
It feeds the busy work side of mybrain, but like actually doing it,
(08:29):
I have to like really overcome that.
And it's so great whenyou're like, oh crap.
I went to that client threeweeks ago, but I don't remember
exactly what time I got there.
MileIQ knows exactly when I gotthere and exactly when I left.
I literally just finally started using it.
I had another one I used to use andit was too clunky and then I've just
been avoiding it, but I registeredfor it forever ago and just whatever.
(08:53):
Two days ago, I was like,I need to freaking do this.
I'm already at $50.
Oh yeah.
One year.
I think, I'd have to lookback, but I don't like thinking
about or looking back at taxes.
I think I had $8,000 in deductions.
Yeah.
For mileage.
It adds up so fast.
So yeah, it really does.
And by the way, even for tiny things,like if you're making a run to a donation
(09:15):
place, it's, you're still using your car.
No.
So the fact that you can categorizeall of that stuff, it's, and you
can categorize really deeply too.
Like you can say customer errandor, like visiting a client, customer
errand, blah, blah, blah, whatever.
Any of those business, any businessmeeting you have, if you're going
to your accountant it's mileage.
That type of thing.
Yeah.
(09:35):
The necess ScanLily for inventory.
Tell me more about that.
Yeah, so I just found this by accident.
I was trying to figure out, IW I've onlybeen doing this since May and I doing,
I was doing a friend's house and so Iwas just like, I'll just get stuff from
Home Goods and I'll just put it in yourhouse and if you like it, you can pay
(09:56):
me back, which is not good to do 'causeI would forget what was in there and
how much I paid and all these things.
But anyway, I was thinking, is there aneasy way that I can do this without just
like ordering the same things every time?
'cause I wanna have options andwhatever, but scan Lilly, you can just
scan the UPC code and whatever it is.
(10:17):
If it's like common, we'll just pop upand it will be a picture, it will be
a description, it'll be measurements.
And so it keeps track of what it is.
So then in the future I can show itto a client and say here's a product.
I bought presents for my friend's kidsas like at the end of the job because
it was a playroom project and I scannedthe things that I bought for them.
(10:40):
And so then those arebusiness expenses, right?
That I can, yeah, I can saylook, you can see what it is.
It's like blueys sidewalkchalk or whatever.
Yeah.
I just thought that was so cool.
I don't know.
It's a little bit clunky andnot that refined, but so useful.
I love that.
That's awesome.
I'm gonna give everyone a random onethat has nothing to do with organizing,
(11:01):
but that I am newly obsessed with.
It's called ReciMe, R-E-C-I-M-E.
So if you like me, are scrolling Instagramand they're like, here's a recipe of blah,
blah, blah, and I'm like, that looks good.
You can just forwardit to this recipe app.
And it literally downloads the entirerecipe, tells you what to do, tells you
(11:24):
how to cook it straight from the reel.
And it is magical and itworks for lots of things.
It's not just, it's mostly forInstagram, but it's seriously is I
can't even believe, I don't understandthe technology, how they could
possibly do it, but it's really cool.
So highly recommend that if youare scrolling Instagram and instead
of just clicking save on everyoneand never going back to them, you
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can have 'em all in one place.
I am up for any other apps.
And do you guys any, even ifthey're not business related,
what's the coolest app that you use?
Missi?
There's an app called Too Goodto Go that I'm now obsessed with.
Oh, she was telling meabout this the other night.
Donuts.
And it it is nationwide, worldwide, sowherever you live you should have it.
(12:08):
And it's local restaurantswho are committed to not
having too much food waste.
So you can go on and order likean Indian food dish and they, it,
you don't get to pick what it is,it'll be just like a grab bag.
But it's usually about a thirdof the cost of the menu item.
And I did it the other day for likeday old donuts and it was really good.
(12:28):
Any other apps that you guys love?
Be present?
Oh.
Turns your phone into a brickwhen you need to get off of it.
Oh, I need that.
I need that.
Or self-control one of the two.
And I don't think self-control isjust gonna grow on me anytime soon.
I need that.
I see all those things.
Like the actual brick thing.
(12:49):
But I probably just need aphone to make my phone into a
dumb, make it into a dumb phone.
This isn't app related, but it'sjust because it just happened.
I don't know.
I don't get a ton of stuff from Walmart,but I definitely get some standard things.
And I had some stuff to return, like bigboxes of things and instead of having
to drag it to the store, there's anoption now where they will just come
(13:10):
pick it up from your house for free.
Oh.
So you just print out the returnlabel, slap it on there, pile it up at
your door and they just come get it.
And it literally just happenedright now outside my door.
Really?
Yeah, it's easy.
That's very exciting.
Especially after I had thesnarky ladies at Walmart returns.
Try and tell me thatmy account was banned.
Oh, I forgot you got banned from Walmart.
(13:31):
I forgot that was you.
And that was bs because Icalled corporate, so Yeah.
So I don't think it worksNecess, I haven't tried it
for like literally things.
Mostly it's I had some extra likeboxes, you like over order some
of the acrylic bins or whatever.
Yeah.
So I don't think you even dropyour, like kids like goggles you
don't want anymore, but Sure.
Anyway.
Wow.
That was a really enjoyablediscovery that I've made.
(13:53):
That's made my life a lot easier.
I know someone on this callthat might get banned from the
Container Store for that same thing.
That's all I'm gonna say.
So they created this monster.
If the Container Store bans us forreturns that, not that I don't shop
at Container Store, but I know they'vecreated this whole world we're in.
So that would be pretty,yeah, lame on their part.
(14:14):
They are not nice when you bring thingsback and you're just like how about
you look at the net of the spend versusthe return and bring that with you.
I would bring those numbers with me.
I guarantee it's up on their screen.
I guarantee it.
'cause when you type in your number,they know who you, I guarantee that
number is on their screen somewhereand they just then go to a big
(14:38):
target haul and then pretty woman.
That's how I've done.
Come back with your receipts fromTarget and be like, big mistake.
I've moved all of us, all of my clientpurchases to Target, even though
I know Target has its own problemsand issues and all the things.
Just also cost-wise, I think thereare some things you can only get
at the Container Store, but I thinkcost-wise, container Store has gone
(15:00):
like off the rails, so it's hard tojustify Container Store when you're
like, I can buy this exact samething on Amazon for half the price.
Yeah, that's good.
I really, not tech related, but howis everybody protecting your backs?
'cause my back is completely outright now after a project I did
this week and I'm finding thatI don't bounce back as quickly.
Yeah.
(15:20):
Wait until you turn through.
Don't wear like back brace or anything.
That's a good question.
I have seen a lot of likeposture correcting braces.
I do wonder maybe if there's, firstof all, what shoes do you wear?
I wear things with arch supports.
We can't wear shoes inside here,but I did find some like indoor
house like slippers that have arch.
(15:43):
But here's, yeah, we don't, but evenwhen I'm in garages and it just doesn't
matter, even though I have like my goodexpensive, like Brooks shoes, like my
back's just not, here's the problem.
Okay.
Here's what I'm gonna tell you.
Also, Minnesota is verymuch a shoes off state.
We are close to Japan and shoes offness.
Yeah.
I have shoes that I bring to clientsand I say, these are in only shoes.
(16:04):
Oh yeah.
And it has to have towear them in the house.
I do.
Yeah.
No, a hundred percent.
Okay.
Yes.
Definitely that.
But, I just think it's, you liftsomething wrong, you just do that one.
But I'm just wondering if like a, Idon't know, does anyone use a back brace?
Are we there yet?
First of all, do you rollout when you get home?
Do you have a foam roller?
No.
No.
Okay.
No, I do have one.
(16:25):
Yeah, I should do that.
Yeah, I'll start doing that.
Foam rolling.
So any sort of like foam rollingand get a really good foam roller.
So any sort of that kind of stufflike stretching, as silly as it
sounds like stretching beforehand.
Things like that.
Epsom salt baths, like I willbuy, the target has like a giant.
(16:46):
Giant thing of Epsom salts.
They're not in the makeup area, so theyhave Epsom salts in the makeup area, but
you go to the, like pharmacy area, I willdump an entire thing of Epsom salts in
a bath and just sit there for an hourand a half and it legitimately helps me.
Okay.
I've never tried Aries like black thepeople like at the hardware store.
(17:07):
Yeah.
No, but I haven't done that.
That's what I'm wondering is I do wonderlike if it, is it your lower back?
Yeah.
It's always kinda the same placeand I feel like it's not every time.
So that's why probably I'm not inthe habit of doing stuff after.
'cause sometimes I'm totally fine, butman, every once in a while my back's nope.
I would do it.
But I would foam roll before and afterespecially if you have a big job.
So mine bothers me the most.
First of all, I am old.
(17:28):
I definitely have some pounds I can lose.
And I'm not in the world's best shape.
You're definitely in bettershape than I am, but I, when
I find that I do consistently.
Do like the right things in termsof stretching and rolling out before
and after a job and making sure thatI'm wearing, like I wear hokas now
and make sure I have really goodsupport inside and outta the house.
(17:48):
That helps me feel better.
For my move jobs, I do wear a backbrace that really helps, you just yeah.
Wrap it around.
You could get a, any drugstore,also Google physical therapy
remedies for back pain.
It's all online.
Yeah.
And YouTube.
And it helps 'cause I had majorback problems and that really helps.
(18:13):
Just you have to do it every day.
Yeah.
So the vibration board, I'venever tried that is magic.
Really?
Yeah.
We have two different kinds atmy house and I use both of them.
Do you have a link?
Can you link us?
No, but if you want me to carry my laptop,I'll just take you out and show you.
(18:33):
We'll go on a walk with you.
We don't care.
It's two steps.
Okay.
We're gonna have, but you'llhave to, or someone is someone.
Oh, I'll find the links.
I'll find the links later.
And the second one we got at Costcoand we got it for a broken foot bone.
'cause the vibration promotes healing.
Oh.
It's also really good for diabetes,like blood flow, restless legs.
(18:53):
And the other one is more wide.
It, so the one that's smalleris like really vibration.
Like this.
Yeah.
The other one is a wobble board and itwobbles back and forth and so it's a
totally different sensation fascinating.
They're weird, but they're awesome.
Oh, Kim is, Kim's absolutelyright about in the comments she's
showing, like laying the otherdirection on a foam roller or two.
(19:15):
So if you really dig in, if you canfeel like what muscles are specifically
bothering you, you can lay in on it.
And then laying that way on it.
Sometimes I will lay on mine like.
The other direction.
I basically look likeI'm doing back bends.
But fricking phone rollers are great also.
Pilates is supposed to be like thebest thing for your core and back,
which I do not do Pilates, but I'veheard, I just like working on core
(19:39):
strength and then maybe doing like a,watching some videos or even doing one
personal training session where youcan learn like proper lifting technique
and be like, I need to pick heavythings up off the ground and put them
back down or put them on the counter.
So maybe just help withlike technique and form.
So my brother is a medical researcher.
He's insanely smart and he works withprofessional sports teams and stuff.
(20:01):
He's very legitimate and he wouldalso tell you you should be going
to the sauna every single day.
He's very into saunas, so if you haveregular or just those infrared ones,
regular, he believes in the regular ones.
If you only have infrared,then that would be fine.
I'm gonna get him on the podcastat some point, and then he can
tell us all the things that we'resupposed to be doing that probably
none of us are including his sister.
(20:22):
But any sort of sauna isreally, it's actually, there's
a bunch of research about it.
Not only physical health,but brain health as well.
Sometimes too when it's your back, it'sactually your hips, so it could actually
be a totally different part of your body.
So yeah, getting older,you guys, it's no joke.
(20:44):
And this is a hard job.
So I don't think we probablytalk about that enough.
This is physically a very hardjob and as you, everyone on this
call, except for Michael Quan goesinto perimenopause and menopause.
The the heat the heatfactor on jobs is very real.
(21:05):
And so there are just, there area lot of physical parts of the
job that are genuinely difficultand protecting yourself as
much as possible is very smart.
A hot tub that's legit too.
Like any, so any sort of heatapplied is going to help.
That's why I like theEpsom salt baths too.
But I don't have a hot tub.
My family would like that, butI'm mean, and I won't get one.
(21:28):
Okay, we got an extra, we have a. Anexercise board link in the, and I will
leave this in the, I'm gonna put thisin the comments when I do the recap so
everyone can have a vibration board.
That's, but here's theinformation the endorsement.
No one asked for.
My best friend who has ADHDgot has the, and it's the one
that like, it wobbles wider.
(21:48):
So it's a wobble morethan a vibration I guess.
But she has a DHD and she loves it'cause it it helps like her settle.
Oh, interesting.
So it, so for a DH, adhd, justproviding just enough stimulation
can actually, so if you think of likestimulation like waves, it flattens
the waves out and so applying alittle bit of something helps her like
reorganize, like in a sensory way.
(22:11):
Probably the same logic as you getAdderall, which is speed E exactly.
So we've got the little weightedblanket for your eyes and you like
put that on, you lean your head back,you wobble your feet and it's awesome.
I do not personally own one yet,but I have another friend who is a
little younger than I am, but sheswears by the red light masks too.
So this is, now we're going way off thetrack and I'll have to add that to my
(22:32):
list 'cause I don't have that one yet.
She really recommends the red light maskand says that it legitimately makes a big
difference for women of a certain age.