Bringing co-creation into the core of charity strategy

Lucinda Rouse and Andy Ricketts are joined by Okela Douglas-Norgrove, chief executive of Sister System, which supports young women and girls who have been affected by the care system.

Okela outlines how Sister System has grown since its formation in 2018 in partnership with 17 care leavers. She describes some of the challenges of co-creating the charity’s strategy with its service users, including additional time and resource demands. 

She provides insight into navigating the often-complicated power dynamics between charity staff and beneficiaries, and suggests ways in which funders can better support projects that place a heavy emphasis on co-creation.

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