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November 25, 2018 30 secs
Loyal Coffee's Tyler Hill shares powerful insights from his experiences as a cafe owner, boss, and hospitality consultant in Colorado Springs. We cover: - The important difference between providing good customer service and providing a meaningful guest experience - Tyler's history and family experiences that drive him to delight others - The importance of showing hospitality to yourself first so that you are best equipped for service This episode contains a TON of wisdom, so be sure to listen in it's entirety. Connect with Tyler: www.instagram.com/thuhtyler/ www.tylerhill.net/ loyalcoffee.co/
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