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December 23, 2024 58 mins

In this episode of the Tow Business Podcast, we explore the unique challenges faced by the towing industry during the holiday season, sharing personal stories and insights. I discuss my struggles with managing health insurance for our employees amidst rising costs and the significance of providing meaningful benefits. We delve into the legislation affecting the industry, highlighting our advocacy efforts in response to the FTC's junk fee rule and the need for ongoing vigilance. The conversation shifts to uplifting anecdotes from the towing community, emphasizing the positive impact we can have. We also address practical issues such as chargebacks and security measures to protect our businesses. Lastly, I invite listeners to engage in community initiatives and advocacy as we prepare for the new year with more valuable discussions.

Chapters

0:24 
Introduction to Tow Business Podcast
0:48 
Holiday Reflections
4:14 
Insurance Woes
7:48 
Employee Benefits and Expectations
13:19 
Password Management Frustrations
17:12 
Apologies and Health Updates
19:36 
Positive Towing Stories
23:44 
Promoting Positive News
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