September 16, 2024 • 19 mins
On the latest episode of our podcast, Amy Feeman from our Consumer Insights division joins us to explore the role of insurance agents in the current market. This episode covers:
- Whether customers still want to work with agents
- How interactions with agents influence customer actions
- How carriers can empower agents to improve the customer experience
- And more!
Hosted by:
- Michael Vermillion, VP and General Manager, Insurance & Healthcare
Featuring:
- Stephen Crewdson, CPCU, Senior Director, Insurance Intelligence
- Mark Garrett, Director, Insurance Intelligence
- Amy Feeman, Sr. Analyst, Consumer Insights
Mark as Played
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