S08 E05: From authentic care to community charm: Steve Tangney’s strategies to attract and retain patients

After receiving incredible feedback from our listeners, we invited Steve Tangney back for Part Two! If you haven't listened to Part One yet, be sure to check it out here. There, Steve shared his valuable strategies on how to create a world-class team.

The exciting news is that we have another inspiring interview for you. This time, Steve focuses on how his practice effectively attracts new patients.

He shares numerous ideas that you can implement no matter where you are based.

In this interview, you will discover:

• How doing the right thing by your patients and being authentic is key to growth.

• How Steve cements himself within his community, including sponsorship of sports teams.

• How Steve effectively asks for referrals and Google reviews, and how he overcomes the barriers to asking.

• Why daily engagement with professional content on social media is essential, rather than making random posts.

• How a simple four-word banner outside his practice brought in many new patients.

• How he is building a specialist practice and the incredible offers he makes to attract the very best dentists.

• Why focusing on "good enough" rather than perfection is Steve's winning philosophy

• Steve's philosophy on ensuring the patients keep coming back.

Enjoy this enlightening conversation, there are so many take -aways that can be implemented in your Practice.

Listen now below or via your favourite podcast player.