In this episode, the host explores why employee experience (EX) has become a board-level priority and how organizations can move from ideas to impact. Drawing on insights from the research report A Critical Moment: Why Employee Experience Should Be Every Company’s Priority, the conversation covers practical ways to elevate EX without massive budgets, how to measure what matters, and where AI can support (not replace) a human-centered approach. You’ll hear actionable tactics for quick wins, guidance for building leadership buy-in, and a real-world example of EX in practice.
Read the research we reference during the episode: https://www.insperity.com/resources/guide/a-critical-moment-why-employee-experience-should-be-every-companys-priority/
Timestamps
00:00 Introduction and Episode Setup
05:24 Why Employee Experience Should Be a Priority
11:57 Research Highlights: Key Findings from the Report
15:38 From Insight to Action: Quick Wins for EX
19:13 Measuring What Matters: EX Metrics and KPIs
24:47 Technology & AI: Enabling Human-Centered EX
26:23 Real-World Example / Case Discussion
28:46 Building Leadership Buy-In and Strong Partnerships
30:40 Wrap-Up and Final Takeaways
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