Bill Kidd and the Birth of Crisis Negotiation in San Francisco

  Depending on how old you are, you may not remember 1974, but you know who does? William Kidd, aka Billy the Kid. Why does he remember 1974? Because that's the year the San Francisco Police Department created their first crisis negotiation team. And Bill was there from the beginning. Since that time, Bill has built a legacy that has been undeniable in the field of crisis negotiations. It's time for another episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com...   The Crisis Cop Podcast Podcast Links Bar:  Connect with The Host!     Subscribe to This Podcast Now!   This program is one of the many parts of The WhatCopsWatch.Com Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK! Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network!   Housekeeping -- The Editor Corps - Make Your Podcast Soar: There's only one question to ask: Why are YOU still editing your podcast? Reclaim the time you spend on editing (easily at least twice the time you spend on capturing the program) to make more great content by enlisting "The Editor Corps" who will "Make Your Podcast Soar!" http://EditorCorps.Com -- The Voice Farm: Fred Wilkerson, Mike's Father that died in the first few days of 2018, always dreamed of a place that those interested in Voiceover could go to learn more about the industry and experience - without all the BS that goes with it. We build it four and a half years go and it continues to provide new voiceover artists and businesses looking for voiceover talent a place to go and secure great voiceover artists. http://VoiceFarmers.Com   Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://youtu.be/D6hUODfOWmA The Detailed Shownotes for This Episode of The Crisis Cop Podcast: Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there's something else you'd like to see from this episode!   Timestamps for This Episode of The Crisis Cop Podcast: 00:00 William "Billy the Kid" Kidd, a founding member of San Francisco's first crisis negotiation team in 1974, shares his story on the Crisis Cop Podcast. 08:52 We learned from other agencies' successful handling of incidents, benefiting from their experiences in unexpected situations. 14:45 They strongly opposed using third-party intermediaries, which often backfired during incidents. 16:33 Debriefs grew in popularity for incident discussions, focusing on context, actions, and outcomes. Active listening was underutilized until the late '80s. 25:01 NYPD's approach in the 60s-80s, focusing on communication over confrontation, was revolutionary in handling challenging incidents. 31:55 Botched robbery at Petrini Plaza, San Francisco led to a hostage situation and standoff with Law SF agents. 33:22 In 1979, a mentally ill man caused an incident in a San Francisco high-rise. 42:47 A significant incident involving an employee's death highlighted the importance of awareness and learning from others' experiences, influencing the speaker's outlook on life and career. 48:03 Experience with negotiation teams has diminished the drama and entertainment for me, but a positive aspect is the involvement of behavioral science professionals in California, who provide psychological support and debriefings for negotiators, improving outcomes over time. 53:01 Understanding diverse backgrounds and experiences is crucial. Selection processes often include test scenarios to evaluate one's ability to engage and communicate effectively. 57:59 Emphasizes the importance of empathy and interpersonal skills in navigating chaos. If empathy isn't your strength, consider other paths. 01:02:01 The funniest incident involved daily walk-ins for unlikely-to-be-prosecuted misdemeanor cases in a high-stress investigative unit. 01:06:47 Chief's ceremony honored the negotiation team with gratitude, comments, and commemorative challenge coins for their 50th anniversary, attended by negotiators and affiliates with photos taken. 01:11:53 Involved in crisis negotiator training since the late '70s, currently instructing a state course on Domestic Violence for Crisis Negotiators since 2000, training over 1,000 negotiators. 01:19:00 Grateful to Bill for sharing his valuable experience; looking forward to more insights.   Questi