How Tonya Cunningham Grew WNY’s Largest Organizing Team at Next Chapter Solutions

What does it take to grow a home organizing business from a one-woman side hustle to the largest operation of its kind in Western New York? In this episode, Tonya Cunningham, founder of Next Chapter Solutions, shares the real behind-the-scenes journey of building a 17-person team—without a business degree, startup capital, or traditional management experience.

Entrepreneurs will hear how Tonya:

• Turned her natural talent into a scalable service

• Built a flexible team culture that thrives without burnout

• Attracts the right clients by knowing when to say no

• Created systems out of chaos to streamline growth

• Used family collaboration to spin off multiple aligned businesses

Whether you're in the service industry or simply looking to grow with more intention, Tonya’s story is packed with practical lessons and fresh perspective on leadership, hiring, and growing a business that reflects your values.

Listen in and walk away with clarity, encouragement, and maybe a few ideas to clean up your own operations.