Episode Transcript
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Speaker 1 (00:05):
Here it is nine first one of wether forecasts. It's
going to get colder today. Wait for around noon when
the rain shows up, and that's when the temper is
going to drop. From where we are right now, today's
ie fifty five overnight down to twenty eight ran. I'll
turn to snow sometime around or after eight pm. Get
a sunny day tomorrow with a higher forty three clouds
over night down to thirty one, and I guess, depending
on what pointed down on Friday rain and snow predicted Fridays,
(00:28):
I will be forty nine. It is fifty five now
in time for traffic.
Speaker 2 (00:33):
From the UCUP Traffic Center. When it comes to multiple scrolls,
its trusts the experts at the UC Gardner Neuroscience Institute
for Innovative and Comprehensive Care. Learn more at ucehealth dot com.
Speaker 1 (00:43):
Inbound seventy four continues.
Speaker 2 (00:45):
To crawl thanks to two separate two car accidents blocking
the left lane before you got the seventy five. That
traffic backing up past North Bend and close to a
forty five minute delay. Northbound seventy five slows out of
Erlanger to the bridge and from Mitchell to a broken
down left side at Paddock Shot King Ramont fifty five
K and see the talk station.
Speaker 1 (01:08):
Seven forty one Fast Perching seven forty two fify five
K City talk Station. God love the American veteran and
God love everybody with the Claimont County Veteran Services and
the other services of Veteran Service Commissions who are all
doing wonderful work helping out our American veterans. In studio,
Steve Belzow, Executive director, Welcome back, Steve. It's always great
having on the show. Brian is good. It's another day
to breathe, another day to exist, another day to create.
(01:30):
So thanks for having us aboard. My friend can't thank
you enough for the positive attitudes. Attitude Steve, and I'm
sure you you really have. You get a big charge
out of and enthusiasm and a smile on your face
from the work that you do for the American veteran. Oh.
Speaker 3 (01:44):
Absolutely, this is in some sense it's we as marines,
we call it regreening. It's oh when when you get
around those in uniform, it's like, come here, let me
smell you. You smell like a cash exchange. You smell like
uniform wool. Right, And sometimes just getting back around the presence.
It's like regraining with veterans. We're all speaking the same language.
Speaker 1 (02:02):
Yeah. I think the closest I can come up with
that sense of camaraderie is with my fraternity brothers. We're
celebrating one hundred and twenty fifth anniversary of our house
chapter this weekend, and I just know how what a
charge is to be around the brothers. And I know
you feel that way about the veterans absolutely, And I
know you have tremendous amount of concern about the veterans
being able to access online their healthcare information. And some
(02:26):
of the veterans have a bit of a stumbling block
and a bit of a challenge with the my Health
that website. So let's talk about that.
Speaker 3 (02:32):
Yeah, yeah, the you know, you can look at there's
multiple facets of way to look at this. The two
most prominent are the US government and the protection of
the veterans.
Speaker 1 (02:45):
Yeah right.
Speaker 3 (02:46):
The other ones the veteran trying to access their benefits.
The US government says we have been infiltrated multiple times
on our website to include listen to the statistic. In
twenty twenty three, the Federal Trade Commission received more than
one million reports of identity theft.
Speaker 1 (03:06):
Oh jeez.
Speaker 3 (03:07):
That same year, veterans or military retirees also reported to
the Federal Trade Commission three hundred and fifty million in
losses to fraud.
Speaker 1 (03:17):
That's heartbreaking.
Speaker 3 (03:18):
So how do you prevent that? Right? This is and
actually you know, we say I'm from the government here
to help, and everybody runs away. Right, But this is
a positive step forward in securing the personally identifiable information
we call it PII of the veterans accessing their healthcare
on the internet.
Speaker 1 (03:38):
We're going to enter into another Tech Friday with Dave
Hatter's segment here. But no, good security, aren't we good? Yeah,
that's what you're here for. You're subbing in for Dave Hatter.
Is that what it is? Tell Dave? He owes me right, well,
I'll tell you what with that as a sort of
teaser for the next segment, where Steve can identify how
they are protecting and better serving the American veteran with
(04:01):
the changes to the website access. We'll take a quick
break here since we're up against the clock, let me
mention Chimneycare fireplace in stove. You got a wood burner
maybe fireplace or stove. You need it inspected and you'd
probably be used it at the next couple of days
here because well, it's going to be really cold outside
and you want to be able to enjoy that cozy
warmth of the fire, but also not be concerned about
(04:21):
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this as an opportunity to say, get a carbon monoxide detector,
but book your employment to do a full video camera inspection,
(04:43):
find any problems that might exist, and of course the
sweep that goes along with the Chimneycareco Dot com. Chimneycareco
dot com or give them a call him. Please tell
him Brian Saidhi, if you call them up five one
three two four eight ninety six hundred, that's five to
one three two four eight ninety six hundred fifty five.
Sell real quick weather here, rain moving around inontime. That's
(05:07):
when the timpters start to drop. Right now is the high.
It's fifty five overnight low with twenty eight rain, turns
to snow sometime at eight or after tomorrow sunny in
forty three. It's got to be thirty one overnight with clouds,
rain and snow possible on Friday with the higher forty
nine fifty five now traffic time.
Speaker 2 (05:25):
From the UCUM Traffic Center. When it comes to multiple sphorosis,
trusts the experts on the UC Gardner Neuroscience Institute for
Innovative and Comprehensive Care. Learn more at uc help dot com.
Cruise continue to work with a couple of accidents. Inbound
seventy four left lane's block before you got the seventy
five traffics backing to North Bend inbound seventy four running
(05:45):
close to a forty five minute delay into town. Southbound
seventy five slowed through block. On northbound seventy five. There
was a broken down left side at Paddock backing traffic
through Saint Bernard Chuck Ingram on fifty five kre see
the talk station.
Speaker 1 (06:00):
Sety nine fifty five krcy Detoxation Brian Thomas with Steve
Bolzo from the Klimic County Veteran Services dealing with the
challenges some of the veterans are facing accessing their healthcare online,
and it's all about helping the veteran rather than hurting them.
We're talking about things like two factor authentication, aren't we, Steve?
We are absolutely all right. So walk my veteran friends
through what's going on the process and the information of
(06:22):
where they need to go in order to get through this.
Speaker 3 (06:25):
Yeah, sure, great question. The veteran is used to accessing
We all know multiple websites and we have VA. Dot
gov is a landing page for various things. But then
we had my Healthy Vet. We also had e benefits,
all separate websites. What the VA is doing is trying
to bring them underneath one umbrella, one stop shopping, one
(06:47):
stop shopping. However, most are still used to it. It's
muscle memory. Yeah, I go to my Healthy Vet and
I order my medications. But now I'm told I have
to log in a different way than what I'm used
to for the past ten fifteen years. Moving to an
id ME or login. Dot gov requires now a two
(07:08):
factor we call it multi factor authentication, so that you
need you on all your password, but an application to
either you can have it on your phone to give
you a rolling six digits every thirty seconds, or you
have the government text you the six digits. The problem
with that sometimes it's lagging too far behind to send
(07:30):
you the text and now you're logged. Now you've got
to start the whole process all over again.
Speaker 1 (07:34):
Oh jeez.
Speaker 3 (07:35):
The difficulty becomes brian though, in creating your new login
dot gov or id me, because you have to take
a picture of your driver's license. And if we look
at Ohio's driver's license, it's got a clear film over
the top, it's got gold foil underneath. It's got different
identifiers you know, void do not copy, And so when
(07:57):
you try to take a picture of it, all that
flat is back at the camera. It bounces back to
light and then the system says, not a good picture.
Speaker 1 (08:05):
Oh geez.
Speaker 3 (08:05):
But you're only given ten attempts. After the tenth attempt,
you have to wait a period.
Speaker 1 (08:10):
Right.
Speaker 3 (08:11):
It took me eight tries, me myself. You coming from
an IT company for almost ten years, it took me
eight tries out of the ten to get a capture.
So what we've done at my office in Clarmont. We
have a actual like a hood to take photos from
and it reduces and rebounces the flash away from the
(08:32):
ID card. So it helps the veteran to not only
create their presence of who they are, but then they'll
also help them set up a multi factor authenticator authenticator
app on their phone on their laptop if they can
bring it in.
Speaker 1 (08:46):
Or I've had so you walk them through the process,
you get them completely logged in correct, and then once
this is established, then they will work with the multi
factor authentication. So they're established in the system, the information
has been verified. When they go to log in, they'll
get a text saying, you know, here's your six digit code.
You pop the code in and that's when you get access.
(09:08):
That's to keep someone else from logging in on your
behalf or against your will. That's right.
Speaker 3 (09:13):
And it goes back to that three hundred and fifty
million that veteran's lost. Yeah, right, So this is a
way that they're protecting the veteran's identity because it is
too hard to replicate every thirty seconds a rolling six
digit number.
Speaker 1 (09:27):
Yeah, I just I guess are there plans in the
work to sort of change that at all, because if
it's not going out fast enough, I mean that sounds
pretty damn frustrating and I can feel for the veteran
on that one.
Speaker 3 (09:39):
Right, I don't know how much of that has to
do with either Wi Fi connectivity, yeah, or cell phone conductivity.
What's the bandwidth to push those those digits things out
of the control? Got right? You just don't have control
over that, which is why to have it on your
authenticator on your computer, on your laptop, on your iPad
(09:59):
tablet is going to help you. Or to have a
multi factor authenticator on your phone. But that means you
need a smartphone. So what does Uncle Bob do. That's
got the old cricket flip phone and it's just a phone.
I don't text, I just receive phone calls old school,
old school, and some refuse at updating. So now they're
(10:20):
calling the VA Downtown to call in their pharmacy. They're
calling the VA Downtown to set up an appointment or
to find out their upcoming appointments. That takes time and
it can be frustrating in the loop.
Speaker 1 (10:33):
Huh. But if they don't choose to go down the
smartphone road, if they still keep the old flip cricket
phone that doesn't even text. Do they have an option
to avoid having to make the phone.
Speaker 3 (10:45):
Calls showing up in person? In person right and now
you've got time gas and maybe they might have time
as retiree, but still the cost of fuel right now?
And are they ambulatory? Can they drive themselves?
Speaker 1 (10:59):
Yeah? Yeah, yeah, yeah, I know. I'm with you, which
all of which are pretty good arguments for going ahead
and making the leave and getting the smartphone. You don't
have to use apps, you don't have to use it
for anything other than this and making phone calls. I
was just telling Steve, I was just telling you off
the air because my phone's like eight years old or something.
I've never upgraded it. But then again, I only use
(11:20):
it for texting and phone calling and looking at my
email period. That's it.
Speaker 3 (11:24):
That's it.
Speaker 1 (11:24):
I don't need it now.
Speaker 3 (11:25):
I need a way to get a six digit rolling number.
But it's okay. But technology is advancing, which also means
the criminals are advancing. Yes they are, which we need
to ensure our seniors out there as veterans are protected,
especially their PII. No one's creating additional credit card accounts
in their name and we've all seen what happens with
stolen identity.
Speaker 1 (11:44):
Oh I know, and most notably in the senior community,
because they have that built and God love them for it,
built in trust. They just have such a high level
of trust they do, and a low level of familiarity
with things modern and technical and computer based.
Speaker 3 (11:58):
Sure, and if you ask me, I've got a low
level patience right now. That computer has slown out a
window many times. However, there there is a when you
try to access my healthy Vt, it's gonna send you
through a multiple cycle, right you how you got to
go back over to VA dot gov, but you have
to set up this new login method and then for
(12:19):
VA dot gov it'll bring you back to my healthy
Vet instead. For the veteran, go to VA dot gov,
go through the login process, and my healthy vet is
a tab off of VA do so one stop is
VA dot gov, one stop is VA dot Start there
and then you'll get to my healthy Vet.
Speaker 1 (12:36):
Absolutely all right, that boiled down. I think that's the
soundest piece of advice you can give. And apparently Steve
is now in the cell phone selling game, So get
yourself a smart er phone so you can at least
do the two factor authentication that is absolutely for your
benefit out there. It really is peace of mind. I
do it all the time with my phone. It's one
of the reasons I've got one. Absolutely, Steve Belsa, it's
(13:00):
and great seeing. I appreciate everything you do for the
American Veteran and the Clarmont County Veteran Services and of
course veterans. If you don't want to go through all this,
you want some help, get to the Claarmont County Veteran
Services Office and they'll be happy to help you out
in this and so many other ways. God bless you, sir.
Stick around. Congressman Dave Taylor, we'll be on the program
after the top of the Air news to get his
response at Trump's address, and then doctor Robert Malone with
(13:21):
the book cy War Enforcing the New World Order. That'll
be at eight thirty. I'll be right back covering Trump's
first one hundred days day, every day, Promises made, promises kept.
Fifty five krs the talk station. This report he is
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