Aligning Business and People Strategy - A Conversation with Laurent Pierre Jr.

In this conversation, Laurent Pierre Jr., Senior Vice President of Global Customer Support at Precisely, demonstrates the power of aligning business strategy with people strategy—and how viewing business problems through a human-centric lens transforms not only operations but culture. With a career spanning IBM, Microsoft, and NielsenIQ, Laurent's stories reveal how technology, data, and people come together to drive meaningful, sustainable change.

 

Episode Highlights

• People, Process, and Technology—Intertwined: Laurent emphasizes that sustainable transformation demands balance and integration across all three, not treating the people side as an afterthought.
• From Data to Trust: He shares how Precisely ensures data integrity—helping clients build the trust and accuracy essential for AI and automation to work effectively.
• Bridging Silos: Real business problems, he explains, are rarely just "tech problems." They're solved by breaking down organizational silos and facilitating communication between global teams.
• Change Readiness and Human Impact: Laurent offers insights on assessing people's readiness for change—recognizing both the skill gaps and the emotional aspects of transformation.
• Leading Beyond Boundaries: Through examples like team members who transcend their formal roles, he shows how empowering people to solve problems wherever they exist fuels engagement and innovation.

 

Laurent's approach reminds us that technology doesn't drive transformation—people do.

 

Connect with Laurent: https://www.linkedin.com/in/laurentpierrejr/

A Leadership Beyond exists to support the alignment between the business strategy and people strategy - to drive results with people not at the expense of people (Talent Optimization).

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Adrienne & Tom