In this episode, host John Creamer speaks with David Odom, director of the Consolidated Dispatch Agency in Tallahassee, one of the largest consolidated dispatch centers in Florida. Together, they explore the complex challenges of not only working as a telecommunicator in today’s world but also leading those on the front lines of emergency communication.
John and Director Odom dive into the emotional, mental and physical tolls that our first responders endure every day. Odom also shares the story behind the nationally recognized wellness program he developed for CDA staff and why prioritizing well-being is critical in such a high-pressure environment.
Don’t miss this insightful conversation highlighting the vital, often unseen role of dispatchers in public safety.
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