Accounting Apps Podcast
Exploring the intersections of accounting, technology and modern practice methodologies. Each month guests share how they built their business and how your business or clients can use technology to be more effective and efficient. This may include exploring: *How you can implement and integrate business tools with your online accounting software to automate processes, improve productivity, and profitability; *How to build a business developing business apps; or *How to build a tech stack that meets your business needs or introduce your clients to them. Brilliant guests include entrepreneurs, founders, business consultants, accountants, bookkeepers, small business owners, cloud advisors, developers, cloud integrators and solution providers. Hosted by Heather Smith, an award winning Chartered Accountant with a flair for storytelling. Heather is obsessed with how effective automation and integration can produce timely clean data, to surface information for brave, fast data-informed ...
Episodes
Discover the biggest announcements from XeroCon London 2026, including Xero Force, Partner Hub, Smart Document Capture, AI-powered automation, and what's next for accountants.
At XeroCon London 2026, Xero unveiled a wave of AI-powered innovations designed to help accountants and bookkeepers work more efficiently while supporting the needs of increasingly complex businesses. In this episode, Heather Smith speaks with Diya Jolly, Ch...
The second quarter of 2026 has delivered another wave of innovation across the accounting technology landscape. In this episode, Heather Smith is joined by Tyler Caskey from The Bean Counters to unpack the recent product releases, AI developments, payroll changes, reporting enhancements, and practice management updates shaping the profession. Alongside practical commentary on the latest features from leading accounting platforms, t...
Not every opportunity that lands in your inbox is the right fit. In this episode, Heather (me!) explores the concept of "handball referrals" and why passing opportunities to the right person can strengthen relationships, build trust, and create value across the accounting profession. Drawing on real-world examples from speaking engagements, networking experiences, and community involvement, she shares practical advice on becoming a...
Technology should make accounting firms more efficient, but many firms have accumulated layers of disconnected tools that create complexity rather than clarity. In this discussion, Heather Smith is joined by Tyler Caskey from The Bean Counters and John Munden from Cloud Office to explore how firms can simplify their technology stack, improve workflow visibility, reduce manual work and make better technology decisions.
Key Discussio...Accounting technology leader Ben Richmond joins the podcast to discuss his remarkable journey from regional accounting practice in New Zealand to becoming President and CEO of WagePoint in Canada. Drawing on decades of experience across public practice, corporate finance, Xero’s international expansion and payroll technology, Ben shares lessons on leadership, customer relationships, change management and the future of account...
I sat down with Paul Wittich, General Manager APAC at Dext, to explore how the platform is evolving beyond document capture into a fully automated bookkeeping workflow. We discuss AI Assist, payments, underused features, pricing transparency and what 2026 looks like for the profession.
- Paul’s career journey from management accountant to APAC leader at Dext
- Dext’s evolution from OCR tool to end-to-end bookkeeping a...
This episode is a personal and confronting reflection on how quickly even a cyberaware professional can lose control of a long-standing Gmail account. What began as a seemingly legitimate brand collaboration unfolded into a carefully orchestrated phishing attack that removed all security measures within seconds. The experience highlights how modern cybercrime blends patience, credibility signals, automation and psychological trigge...
This episode explores how a Chartered Accountant can move beyond traditional finance roles to create meaningful community impact. Josh Hickford shares his journey from Big Four accounting and banking to founding a cancer support app and leading Taranaki Foundation. It is a conversation about resilience, technology, philanthropy and the evolving role of accountants in a digital world.
- Josh Hickford&...
In this episode, I sit down with Trent Yesberg, founder of Twine Apps and director of Regional Business Services in Townsville. We explore the realities of subscription billing, SaaS development, and what AI means for accounting firms today. This conversation moves from practical billing frustrations to the future of automation in our profession.
- Trent’s journey from banking to building Regio...
The first quarter of 2026 has delivered an extraordinary wave of AI-powered enhancements, mid-market strategy shifts and workflow automation upgrades across the accounting technology ecosystem. This session, presented at the Sydney Accounting and Bookkeeping Expo, dives deep into what matters, what is hype, and where firms should pay attention.
- MYOB Solo, MYOB AI BAS checks and Intuit Accountant Su...
In this episode, I share a practical and grounded introduction to the Second Brain concept, tailored specifically for accountants and bookkeepers. Originally delivered at the Sydney Accounting and Business Expo, this session explores how to better capture, organise and leverage the constant stream of information we face every day. If you are feeling overloaded, context switching constantly, or struggling to retrieve your best ideas...
This special panel episode, recorded live at Accounting Business Expo, explores AI tools that are genuinely useful right now for accounting firms. With perspectives from firm owners and a software vendor, the discussion covers practical implementation, guardrails, and real-world results.
- Chris Wheatley, Kylie Baxter, and Tim Garth share how AI fits into their tech stacks
- Read more
The Sydney Accounting & Business Expo 2026 was one of the most energised and well-attended events I have seen in years. AI dominated the conversation, AML reform is reshaping workflows, and innovation across practice management, tax research, onboarding and payments is accelerating fast.
This episode captures conversations directly from the expo floor. You will hear insights from keynote takeaways and interviews with founders, ...
This episode was recorded on the way to the Sydney Accounting & Business Expo, offering a candid and practical conversation about AI in practice, peer communities, vendor relationships and the evolving accounting profession in Australia.
- Chris Wheatley shares insights into running a 10 FTE suburban accounting practice with 1,900 clients
- Discussion on AI in accountin...
A practical conversation, with Tyler Caskey, Dan Osborne and Heather Smith, hosted by John Munden, on how accounting firms can grow through better systems, small efficiency improvements and intentional technology adoption including AI, automation and advisory insights. Presented by Cloudoffis.
Cloud Office is an Australian cloud-based platform that helps accountants and auditors streamline SMSF audits, tax workpapers and compliance...
Fast-growing businesses eventually reach a point where their finance systems struggle to keep up. In this episode, CFO Anita Chow shares how Acusensus moved from a Xero and spreadsheet-based environment to a full ERP Oracle Netsuite platform to support rapid growth and international expansion.
The discussion explores what triggers the shift to ERP, the challenges of managing multiple entities and growing transaction volumes, and th...
How do you modernise a family business when the older generation resists change? This episode explores emotional barriers, trust, and a practical tiny pilot approach to digital adoption.
Summary
In this episode, I explore the challenge of introducing new technology into long established family businesses. Inspired by a LinkedIn post from Tony Harcourt, we unpack why tech resistance is often emotional, not practical.
Key discussion ...
Cameron Anderson General Manager XBert
What does AI fluency really mean for accountants and bookkeepers? This episode explores governance, prompting frameworks, and practical AI use cases you can apply immediately.
Summary
In this episode, we explore AI fluency for accountants and bookkeepers and what it really means in practice. From governance to prompting frameworks, we unpack practical steps firms can take today.
Key Discussion...AI is reshaping accounting roles, not replacing them. Explore what’s changing, emerging governance roles, and why strategic thinking and AI fluency matter more than ever.
Summary
As AI reshapes our profession, we're essentially seeing less demand for those routine tasks, a boom in strategic roles and new opportunities for those who understand the cross section between accounting and technology, so less routine, more strategy,...
Kyelie Baxter shares how AI is changing accounting firm workflows, boosting outputs, and freeing up capacity, while still needing strong guardrails and human judgment.
Summary
In this episode, Kylie Baxter discusses how artificial intelligence is transforming accounting firms, client expectations, and internal workflows, without replacing the human element.
Key discussion points include:
- Kylie’s journey from accountant t...
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