August 21, 2024 • 39 mins
Diana White, a self-proclaimed sci-tech enthusiast and nerd, discusses their deep love for science and tech and their experience integrating AI tools into daily life and business. Specific AI tools like ChatGPT, MidJourney, CLAUDE, and Grammarly have notably influenced their work by improving content writing and efficiency. The conversation touches on the implications of AI in education, the fear of technological advancement replacing jobs, and the potential of AI to enhance leadership and entrepreneurship. The episode concludes with reflections on AI's evolving role and the need for continual learning and adaptation.
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Brian AI (00:05):
Are you not sure how to feel about the way AI is suddenly everywhere?
AI for Helpers and Changemakers isa show for people who want to do
good work and help other people.
Whether you're already using AItools and loving it, or you are
pretty sure that ChatGPT is thefirst sign of our downfall, we want
you to listen in and learn with us.
(00:26):
Your host on this journeyis Sharon Tewksbury Bloom.
For 20 years, she's workedwith helpers and changemakers.
She believes that we're about to seethe biggest changes in our work lives
since the Internet went mainstream.
We're in this together.
Join us as Sharon interviews peoplein different helping professions,
navigate what these new technologiesare doing to and for their work.
Sharon Tewksbury-Bloom: Welcome back to AI for helpers. (00:48):
undefined
And change-makers the limited runseries, that's an outgrowth of my
former podcast, do Good be good.
I'm your host, Sharon Tewksbury-Bloomand I've been speaking to professionals
About how they're approaching artificialintelligence and how they see artificial
intelligence changing their work.
(01:08):
In today's episode, Iinterviewed Diana White.
And you'll learn all about herand the episode, but I also have
a previous interview with her inmy do good, be good back catalog.
So if you'd like to learn moreabout how Diana got started all the
way back to her childhood love ofreading and working in a bookstore.
(01:30):
You can go back into my do good,be good archives and see my
former interview with Diana White.
But in today's episode, we focuson the present and how she's
approaching artificial intelligence.
Without further ado.
Here's my conversation with Diana.
I know you admitted recently at a businessnetworking event we were at that you
(01:51):
are a bit of a SciTech fan and a nerd,
Diana White (01:57):
An absolute nerd.
Sharon Tewksbury-Bloom (01:59):
Okay, great.
Diana White (02:00):
I think the only thing that stops me from being like a
true quintessential quote unquotenerd is, I'm not cosplaying.
I'm not, you know, I'mnot doing the video games.
My hand eye coordination is not all that.
and quite frankly, I don'tcosplay because I don't fit
the costumes the way I want to.
So that's the reason.
But other than that, for me, it justis a way to embrace what's coming.
(02:28):
And while you embrace it,You mold it, you shape it.
There are so many differentexamples of things that we've seen
in movies or things that we'veread in books that were fantasy.
And then somehow somebody,because they were empowered
by it, they made it reality.
(02:49):
And I think that's whatembracing the nerd is all about.
It's embracing the science andmixing it with passion and humor.
and that's what I do.
So that's why I call myselfa I love everything science.
I love space.
you name it.
I love it.
(03:09):
And it's not that I'm, so well versed andeducated in any of these fields, right?
It's just you put me in front of a TVor YouTube channel and they're showing a
nature documentary or a space documentary.
I'm sucking it all up.
If there's a new development inscience, I want to know about
it as much as I can understandfrom my lay person point of view.
(03:31):
and then I want to have discussions withmy friends to see how they feel about
this, which is why I love that you dothe show because AI is the next new
thing to either embrace or be scared of.
Right?
So I love it.
I want to know about it as, asmuch as I can understand from
my lay person point of view.
Um, and then I want to have discussionswith my friends to see how they feel
(03:55):
about this, which is why I love that youdo the show because AI is the next new
thing to either embrace or be scared of.
Right?
So I love it.
I
of years, that I've startedreading science fiction.
And I think it is because of thisfeeling I have that science fiction is
(04:17):
becoming everyday reality more and more.
And I'm trying to figure out, okay, ifI can't always stay on top of what's
going on, then maybe I can get someideas about what might be coming from the
creative minds of science fiction authors.
And I know a few that I've liked.
I've read Cory Doctorow andhis books about makers and he
(04:43):
has a book called Walk Away.
And so some interesting ones about 3Dprinters and abilities to kind of create.
new places and new waysof interacting on the fly.
And then I just read the book, in thelives of, of puppets, which is, you
know, most of the characters are robots.
(05:03):
And so understanding how different robotsare interacting with each other and how
they think about humans and how thosehuman computer interactions go Let me just
spoil for a second that they go poorly.
They go really poorly initially.
but stick with it becausethere, there's a happier silver
(05:25):
lining in that particular book.
So, my first question, is in your ownday to day, do you remember when you
started using AI tools in your own work?
How long ago was that?
Obviously, I'm learning more and moreabout how artificial intelligence works.
(05:49):
Has been added to tools we'reusing without us knowing.
So you might not know, maybe it wasalready in the tool you're using, but when
were you like consciously intentionallyusing a AI enabled tool for your work?
When I realized that I was startingto interface with something that was
(06:12):
really close to AI, was Grammarly.
Hmm.
I started using Grammarlyand I was like, what?
Cause I love to write.
I write a lot of content.
I'm not the best grammarperson in the world.
I'm going to tell everybody that, right?
I forget a comma here and there, you know?
I started using Grammarly and Notonly did my writing improve, but then,
(06:35):
if you're a user of Grammarly, itgives you a report every week and it
lets you know where you are and whatmistakes you keep repeatedly making.
And to see that I am actually improvingand progressing and then to watch
it, take a sentence that I wrote andchange the wording just a little bit.
(06:56):
So it still sounds likeme, but it elevated me.
That was literally the first,indication on I'm working
with artificial intelligence.
That's helping me do somethingbetter, produce something better.
Grammarly was the first one it'sinteresting that you bring up Grammarly
because I think people who aren't, asdiscerning about what the tools are and
(07:22):
what they're powered by and such, manypeople think that chat GBT is like the
first AI tool, or at least the firstof its kind that we had access to.
for instance, Professors in thehigher education space, many of them
are freaking out rightfully so aboutstudents using chat GPT to write
(07:46):
papers or to help them write papers.
And so I've been talking to a professorwho has been keeping me updated on
what's happening at the university level.
And one thing that they're doing isthat some universities are using a
software that is meant to detect.
writing that has been done byAI or has been edited by AI.
(08:06):
But the problem they've run intois that it shows when Grammarly
has been used, but it doesn'texplain, Oh, this was Grammarly.
It just says, AI was used to write this.
And so if you're using Grammarlyand you're just having it help you,
you know, make sure just like otherpeople might use spell check and
the grammar tool, you know, toolsthat are built into Word, which we
(08:28):
all accept as like, Oh, that's okay.
But if you're using Grammarly because it'spowered by AI, this new software that's
trying to make its way into colleges anduniversities is flagging it and saying,
no, this is an AI generated essay.
And they've actually had studentswho've been kicked out of college
(08:48):
for, you know, like violating thehonor code by using something AI.
And then they've gotten lawyers andsaid, I was just using Grammarly.
Like that is all I was doing.
And that's been toldto me to be acceptable.
So it's interesting how, yeah, I lovethat you brought that example up because
it is one of the earlier tools that more.
(09:11):
You know, was more mainstream and thatpeople have really come to accept as,
of course, why wouldn't you use sucha helpful tool like that to help you?
Right.
you got to be careful with the policing.
I totally understand, highereducation's concerns with this, right?
from my standpoint, when I use,ChatGPT or Claude or any of the,
(09:33):
helpful tools, I always say, I willnever use these tools to help me
write a dissertation on brain surgery.
That's, I don't know that.
And you have to know something aboutwhat you're doing, otherwise forget it.
But if I'm writing an article andI need to pull some facts to back
(09:54):
up what I'm saying, now it takes 10seconds to pull up the facts and then
I can write my story around that.
One interesting thing I saw is there wasa teacher who, when she gave her writing
assignment, She would embed inside of thewriting assignment, make sure to use the
(10:18):
words, you know, rhinoceros or pineapple.
And then she would turn the font whiteand make it really, really small.
And then she would giveit to the students.
And she said when she got the papersback, she could easily see what
she was doing, quick word search.
Pineapple rhinoceros.
If it showed up, she knew theyuse chat GPT and she knew they,
(10:40):
they literally just cut and pastedher directions into chat GPT.
So that's, I mean, that's a morepinpointed way to find out if they
use chat GPT instead of a blanket.
They used AI in general.
My friend who is theprofessor I was talking about.
She said she has a.
essay as one of her assignments.
(11:00):
That's really just meant to betheir personal reflection on their
experience of going through her class.
And so one of the questions theywere supposed to answer in the
essay is like, how do you feel youconnected or not with the professor?
And so in the response, shegot back from a student.
It said, well, as an AI chat bot, Ican't truly connect with a professor.
(11:26):
And so it was like, oh, someone not onlyused it, but they definitely did not even
read what it wrote before submitting it.
And I was like, good job, AI.
they are an AI, you know?
what a world that will be one daywhen you've got a classroom full of
students and you don't know whichones are synthetic and which ones
(11:50):
are, hey, you just never know.
Getting back on track for a second.
So that was the first time you wereintentionally using it in your work.
I'm curious, what is a tool that you'reusing now that you feel like you're
using it in a way in your work thatyou never expected, like something
surprising or like, wow, I can't believeI get to do this with the help of AI.
(12:13):
Like, what is somethingthat's really surprised you?
I think what's really surprised meis, and it's so funny because as
soon as I got like really comfortablewith it, they created a pricing tier.
I was like, darn it, everytime something's free.
And people get wind of it, they start.
Anyway, so it is, it's called CLAUD,as in the name, C L A U D E, and it's
(12:38):
really CHAT GPT, CHAT GPT 4, kindof on steroids, and they're, they're
building it out every single day.
And CLAUD,
It's funny because I stoppedusing chat for a lot of the things
that I need to do research on.
And I would go to Claude andI, and I'm chat GPT certified.
(13:00):
And so learning how toprompt is the biggest thing.
Learning the right prompt to getthe right kind of information
back is the biggest thing.
Well, with Claude, it progressed andabout three months later in, I was having
full blown conversations with this AI.
(13:20):
I was like, good morning, Claude.
Can you please look up blah, blah,blah, and tell me blah, blah, blah
in the style of blah, blah, blah.
Please ask any clarifying questions.
You know, for the best results.
And Claude would come back and say,Diana, I found these things for you.
Blah, blah, blah, blah, blah.
Claude.
(13:41):
Are these links still active and viable?
Diana?
I'm very sorry.
There are still limitations.
I apologize.
No, these are not the right links.
I will try to do better next time.
Like seriously, he's becomea part of my life, right?
Yeah.
and the funny thing is, it'slike, I still get the stuff that
(14:01):
I need, but that human element.
Even though I know it's AI, the factthat I say, Claude, thank you so much.
This is exactly what I needed.
And he comes back with this.
so happy that I was able to help you.
Anytime you need anything else about thisparticular topic, please let me know.
I'm, it's just, it's surreal,but I never thought that I would
(14:29):
be friend with this person.
a tool You know what I mean?
I never thought that I would wantto open up Let me open up Claude and
have him in the background just incase I need him while i'm doing my
research on this article i'm writing
Yeah.
It's a totally different thingthan let me open up word and make
sure that I have it available
(14:49):
I relate to that really so hard.
first of all, I named both ofmy chat GPTs cause I do have two
different ones cause I have one forone company and one for the other.
And partly I wanted to keep it straightin my mind of which chat GPT I was
speaking to because I have differentcustom instructions that I've set
up on each one to meet my brand foreach, I wanted to keep them straight.
(15:14):
So I have Tegan and I have, trying toremember the right name cause I haven't
used the other one in a long time.
But, one thing that I relatedto was the first time that.
The response from chat GPTactually made me laugh out loud
cause I was asking it to help mewrite training scenarios and I gave
(15:36):
it, you know, some examples that Ihad already written and I said, okay,
can you build on these and writesome other examples and it did so.
And at first it did it in this likereally sterile professional writing way.
And I was like, well, theseare good, but really when we do
training, we want to have fun.
So can you try rewritingthem in a way that's fun?
(15:57):
And the next thing I know he's gotthis whole, scenario that's all about
working in a donut factory and managedto fit in like six donut related puns
that were all absolutely on point.
I was like, wow.
Okay.
I'm very impressed.
I love it I love it.
And I don't think it's any differentthan, you know, the obligatory,
(16:20):
Hey, I'm not going to say theword, but it starts with an A.
You yell it out in your house becauseyou know everybody's listening.
Tell a joke, right?
It can do it.
She can do it.
There are a lot of things that thoseprograms, the one that starts with
an A, the one that starts with an S.
that, that they interact and you feellike they're interacting with you, but
(16:43):
it's, you, you still feel like it'spre programmed, especially if you've
been using it for a very long time.
But I think the difference with chat GPTis that it doesn't feel pre programmed.
It feels like an actual conversation.
And, and it's, it's almost surreal.
(17:04):
Yeah.
So building on that, I know thatyou've spoken to groups about.
your experience as aleader and as a mentor.
I know you also work with womenof color and sort of navigating,
leadership from that lens.
And so, you know, one thing I keepreflecting on is we're not always
(17:25):
great communicators and relationshipbuilders as humans to begin with.
You know, I think when I hear criticismsOf chat GPT and some of these new
tools are like, well, it doesn't reallyrelate to me how I wish it would, or its
response was, not what I was looking for.
And I'm thinking, how many times couldI say that about human people that
(17:51):
I've interacted with in the workplace?
Like, I feel like we're holding it to ahigher standard than we hold ourselves to.
I'm just curious, if you haveany thoughts on just that.
So I think you're absolutely right.
I think that we hold anythingthat is not human to a higher
(18:14):
standard than we hold ourselves.
machinery that we made when we entered theindustrial revolution and we had these big
arms in the manufacturing plants, right?
They were supposed to be threetimes as fast and they be.
50, 000 times is precise.
And if things went wrong,it was like, err, right?
so that's always going to happen.
(18:37):
I think when it comes toleaders, you made a good point.
and we can go into the wholething about the difference between
managers and leaders, right?
There are still leaders outthere that have their title
because they have a title.
They're not necessarily leadersbecause they, elicit people
(19:00):
wanting to follow them, right?
Just naturally.
I think that the benefit of AI,if they would embrace it and use
it correctly, is to kind of helpthem be a better communicator.
so that they can truly get theirauthenticity across in the best way that
(19:22):
reaches a lot more different people.
You know, if you've got someone, that isa total narcissist and does not care if
you live or die, as long as their name isup there, then that's a different story.
They can't be saved.
But if you have someone thatcares, but doesn't know how
(19:44):
to balance caring and power.
AI is a really good tool to help you whenyou're sending an email out to your team.
How do you write this in a tonethat doesn't make people feel
like they're being barked at?
That doesn't make peoplefeel like they're expendable?
(20:04):
It all starts with that.
Start with that little bit.
Do some research.
AI is a really good tool.
You type into AI, can you bring upsome really good examples of powerful,
positive, influential leaders and give mea little paragraph on some of the traits.
(20:26):
Give me some books that I can read.
It's like having a virtual assistantthat can bring all this stuff to your
fingertips to help you be a better person.
As you're working with the leadersin your network, how are you advising
them or sharing your perspectiveon how they can enter this world
(20:47):
of using AI tools, if maybe they.
are apprehensive about it.
Because obviously we've bothacknowledged there's real
things to be apprehensive about.
So, you know, one of my theoriesis that, you know, I hear people
say, well, aren't you worriedabout all the evil it could do.
And I'm like, yeah, I am.
That's why I want moregood people in the fight.
(21:07):
You know, like, I want people who wantto use these tools for good and who share
my values to be using them because thesemachines, they are learning machines.
They're doing you know, part of itis that they improve, they learn
from how you interact with them.
So I think if we have more people who arethoughtfully interacting them with good
(21:31):
intentions, then that can only possiblybe a good thing for the future of this
technology and how it impacts our world.
you probably have more of a chanceto actually have conversations
like that with, with otherleaders, with other entrepreneurs.
do those things come up?
Have you talked to peopleabout it and what's your take?
(21:54):
they come up a lot.
And it's one of the things that wetouch on when I give my courses.
As an entrepreneur or solopreneur ora small business owner these days, We
have so many different tools availableto us now that, yeah, when we're first
(22:14):
starting out, we still have to wearall of the hats, but we can wear them a
little bit more easily because we havethese tools helping us in the background.
I think the scary partis the learning curve.
It's like, why don't I just do it myself?
Because the longer it takesme to learn how to use this
tool, I could have done it.
And it's the same adage of I'mnot going to hire somebody because
(22:37):
the longer it takes me to trainthem, I could have done it.
So we have those conversations andfor some of them, they still believe
that and they're going to continueto believe it no matter what is said.
And for some of them, they dip theirtoe in the water and they say, you
know what, Diana, I actually did havethis tool create, A blanket letter of
(23:01):
welcome to my new customers for me.
And it was super awesome.
It saved me so much time.
I often tell them in your business,you're going to use an accounting
software, like QuickBooks.
You're probably going to use a CRM toollike Salesforce or something like that.
you're going to definitely use somekind of documentation suite, whether
(23:25):
it's Google docs or word or office.
what is the difference inbringing that extra piece in?
and nine times out of 10, whenthey finally break it down, the
difference is the fear of the unknown.
The person that programmed it mightbe a little bit smarter than you, but
(23:46):
it's a tool waiting for you to use itin the way you want to use it, right?
And so I think that,
entrepreneurs that get it, get it.
And they embrace all of these differenttools to do a myriad of things, especially
when it comes to marketing, right?
(24:06):
Creating content.
posting on social media, they'reusing this like nobody's business
to just blast and get the word outthere so that they can focus on
the product and focus on findingfunding and all that kind of stuff.
and even now, you know, we've come to thepoint of, we're able to create our own
artwork with, platforms like mid journey.
(24:30):
Right.
And so this is the one thing that I alsosay, cause I get the argument back up.
But you're putting people out of work.
And no,
the need for a real true artistis never going to go away.
The need for somebody's artis never going to go away.
(24:52):
But I'll give you an example.
When I built my website for my coalition,one of the things that was very important
to me was if I could help it, anythingwithin the ecosystem of the organization
would come from a woman of color.
Right.
So if I needed CPA help, woman ofcolor, legal help, woman of color, art,
(25:12):
woman of color, whatever it may be.
And I needed art for my website and Icouldn't find anyone that understood my
vision, had the time, would be willingto charge me what I could afford because
I'm building this from the ground up.
And so I learned how to do Mint Journeyand I created my website in two hours.
(25:37):
with AI generated art that I don't own.
Anybody can use it.
It's not licensed to me.
But now when I post an article onLinkedIn, I go on the mid journey and
I'm like, create this image for me so Ican attach it to the article because the
article looks a lot better when it has animage to attach and I don't have to worry
(25:57):
about infringing on somebody's copyright.
I don't have to worryabout all the research.
I just create it.
It makes it faster.
I get the content to the audience faster.
They respond faster.
The message is heard.
The call to action is heard.
I think that's beneficialfor an entrepreneur.
(26:18):
I'm glad that you gave us that example,because I think that I also hear
that question, that argument, and Ithink that it could be true, but I
do think it doesn't have to be true.
You know, you can be thoughtfulabout, where am I going to spend my
precious dollars as a business owner?
How am I going to invest backinto those people that I want to?
(26:41):
partner up with to be able to makesure that my books are solid, that I've
got, great art for my brand concept.
But then you can go further byleveraging the tools to create
something where you wouldn't havenormally had the funding to create.
You know, I kind of think of it like,The use of Canva, has made a lot
(27:02):
of people's graphics a lot nicer.
You know, we used to just haveclip art that was available
from the Microsoft suite and it'snot necessarily going to replace.
true graphic designers who've got thoseskills, but for everybody who would have
just pulled from clip art and now theycan pull from much nicer clip art in
(27:24):
Canva, it just allows us all to look atbetter designed, you know, marketing and
better designed, communication tools.
And I know in my training, That I dowith the AmeriCorps programs as well.
One thing that I say, because thereare certain services that I'm like,
I'm just giving this part away.
Like, I'm a business owner.
(27:44):
There's plenty of things that I getpaid for, but there's other things
I'm like, you know, I'm just going togive that content away because I want
to be able to solve bigger problems.
I'm tired of solving the easy problems.
Solve the easy problems for people sowe can get beyond that and we can start
talking about the bigger problems.
I wanted to quickly go back andask for clarification on something.
(28:07):
So you mentioned that your chat GPTcertified, is that what you said?
Mm hmm.
What training did you pursuein that or how did you.
is that a thing?
Is that a thing?
Yeah, there are some academies onlinethat you can go to and they give you self
paced curriculum that you go through.
(28:28):
And the reason why I took itis because efficiency is key.
my end game.
Like, that's all I think about.
I have an operational mindset and Iwant to do everything with efficiency.
And if I can be faster and better,why not work smarter, not harder.
And so I knew that getting thiscertification, forget about the
(28:51):
certification, taking the coursewould show me the best way to talk
to AI as it stands right now, becauseas it stands right now, it still
needs the right kind of prompt.
So that you get the best kind of results.
Again, in the future, I pray that itis so user friendly that you can say
(29:14):
whatever you want to say, how you sayit, and it adapts to you, and it learns
you, and it gives you what you need.
But right now, you needto be kind of specific.
Otherwise, you're going to go back andforth with, as you said earlier, well
that was really great, but, can youAnd so I needed something to teach me.
All right.
(29:34):
What are the right phrases?
How can I really do this?
And I knew there were phrasesbecause I would scroll through
Instagram and I would see reels likewant to get the best out of chat.
GBT say this instead of this.
And I'm like, oh, well that's smart.
So hence the certification.
(29:55):
Is it something that yourecommend to other people?
Cause I get that question allthe time of, I don't know where
to turn to, to learn about this.
it depends on, what the ROI is.
If you think that really digging down deepand learning about all of the prompts and
(30:17):
how to really work with it to the bestpotential is going to bring you money,
elevate you in the workforce or helpyou in your business, then I would say
definitely go out and find a program.
If you just want to do it forfunsies, And you're rich, do it.
(30:38):
But it really just depends for me.
I knew that it would make my lifeeasier because I could create content
faster and I needed to do that.
so I would say
the way you embrace thisjourney towards AI is personal.
(30:58):
And you got to do your ownresearch and figure out where
you're going to dip your toe.
Yeah, it is very helpful.
I think even in specific disciplines,like I will be linking, I also interviewed
Kinsey with, feel good social and shedoes the authentic AI for entrepreneurs
podcast, and she has a great guide forspecifically how to use chat GPT to Find
(31:20):
your brand voice and she gives sampleprompts and a whole guide of like, here's
how you get it to analyze your own writingand tell you what your brand voice is.
I also had a great YouTube video Ifound from a researcher who specifically
specialized in qualitative research.
And so he had developed someprompts to get chat GPT to
(31:43):
do qualitative data coding.
So you could put in whole, wholetranscripts of interviews that you
had done with subjects and then haveit analyze those interviews and come
up with themed codes for, you know,here's what these interviews were
about and pull out exact quotes fromall the interview subjects and things.
(32:03):
So I think within each discipline aswell, luckily, of course, with YouTube
and Instagram and all of this, if youknow what it is, you're trying to get
it to do, you can probably find someonewho's already tested and figured out
a great way to ask it to do that.
And that's the thing.
That's why I say it's a personal journey.
Because if I tell everybody, go getthe certification I got, the ones
(32:24):
that really needed to flesh outtheir brand would be so mad at me.
Because that's not what thiscertification was, right?
The ones that really neededto get quantitative data,
that's not what this was.
you gotta figure out whatyou want to use it for.
And then find out ifthere is a YouTube video.
(32:45):
There is someone out there that isgiving a, a zoom course or an in person
course, or if you need to go the routeof a, of an actual certification with an
institution Even my certification willessentially be obsolete in a little bit.
Right?
Yeah, absolutely.
(33:08):
Now, I think the last thing that Iwant to share is If you listen to
this podcast, obviously you have acuriosity about AI and where it's going.
And I would say, staycurious and stay informed.
(33:28):
And the research from several differentsources, what you're trying to discover,
because confirmation bias is a realthing and it can get scary really fast.
And so you're the only one thatcan decide how AI is going to fit
(33:50):
into your world at the moment.
And this podcast is amazing, forshedding light on how different people
see what AI is going to be and how itis now and how it's going to evolve.
But it's a personal journey for everyone.
I am of the mindset of one day,I don't know if I'll have the
(34:14):
money for it, but one day I hopeto have a personal AI assistant.
That is just, there for me EverythingI need and I don't have to worry.
And it's not that I want to puthuman assistance out of work.
It's just for the way my life works.
(34:36):
I, and I'm not saying thatI would be cruel to AI.
I don't want the world to thinkthat there are certain times
where I need to get things done.
And the humanity kind of leavesand the dictation comes in and it
pains me when I see, live humanbeings being subjected to that.
(34:58):
It really does.
It pains me.
And so there are certain timeswhere I'm doing work and I've got a
million things I need to get done.
And I say, Claude, can youbring up blah, blah, blah.
And that's it.
There's no thank you.
There's no, there's no conversation.
There's no back and forth.
I just need what I need.
And I think that's going toserve a purpose for me someday.
(35:21):
this concept of presentation of self,and that those of us, you know, who do
a lot of people work, and particularlyentrepreneurs, because we're often
working with potential customers orpotential partners, you know, we have
to be conscious of how we're speaking,you know, how we're showing up,
what kind of energy we're bringing.
(35:41):
So it's exhausting to, like, always haveto be in that mode of sort of watching and
checking yourself of, like, what kind ofenergy am I bringing to this conversation?
Have I smiled enough?
Have I asked about their weekend enoughI just want to get to the fact that
there's this, been this thing naggingmy brain that couldn't, I couldn't sleep
and I just want to make sure I can getit done and yeah, just being able to
(36:04):
convey that to your AI assistant withoutany judgment, without any need to go
back and explain how, Oh, I'm sorry.
I had it on my mind and I just, Ireally had to get through to it.
yes, I feel that.
I'm hoping we get to a point where Idon't have to say, you know, I'm sorry I
turned you off and put you back in yourcharger, but this is why, like, no, you're
(36:25):
just, you're going back in your charger.
I need to be time.
Yeah.
Hopefully, if anything, we'd havethat in the custom instructions.
Just be like, when I need abreak from interacting, this is
my, like, code word or whatever.
And just leave me alone andjust remember that forevermore.
I don't need to repeat it.
(36:46):
Oh, that's good.
Okay.
you mentioned that you have a podcast.
How can people listen to your podcast?
the podcast is 10 LessonsLearned, 10lessonslearned.
com and that's the number one zero.
We are anywhere podcasts are listenedto and we are also on YouTube.
We talk to anyone and everyone you canthink of from diplomats to authors.
(37:12):
We really just want to hear what lessonshave they learned in life that have molded
them to the people that they are today.
And we have some reallyinteresting conversations.
And there's four of usthat, co host the show.
So we each curate our guestsand ask them to come on.
And I've been pretty lucky.
(37:33):
I've interviewed some amazing people.
so if you want to learn lessonsfrom other people about how they
navigate through life Check us out.
And you can also follow uson social media as well.
All the platforms is 10 lessons learned.
Great.
And if people want to connectwith you online, are there any
platforms in which you connect withrandom strangers on the internet?
(37:56):
Yeah.
Everybody laughs at me when I saythis, but I only play on LinkedIn.
Like literally I created aFacebook years ago when my daughter
was an undergrad to stalk her.
Cause I, you know, sometimesshe wouldn't call me back and
I was like, where are you?
But I don't play on Facebook.
I only watch reels on Instagramto wind my brain down.
(38:18):
I do not interact.
LinkedIn is where I interactand you can follow me.
You can connect with me.
I write articles.
I post all the time.
I really enjoy the LinkedIn community.
So LinkedIn is where I am andit is Diana White LinkedIn.
Awesome.
Yeah.
Me too.
so yeah, definitely follow you onLinkedIn and that'll allow people to
(38:40):
dig deeper into what you talk aboutthere and other ways to work with you.
well thank you so much forbeing on our podcast series.
AI for helpers and change makers, andI'm excited that I get to hopefully
interact with you in real life atsome point in the future as well.
Of course, you got to figure outwhether or not I'm AI, right?
(39:02):
I did learn a trick that you're supposedto like hold an object in front of your
face while you're on the camera so thatwe know that you're not a deepfake.
Require all your guests to do that.
Very true.
Sharon Tewksbury-Bloom: I'm not a deepfake. (39:18):
undefined
Diana White (39:19):
Sharon.
Thank you so much
Brian AI (39:22):
Thank you for joining us on this episode of AI for
Helpers and Changemakers.
For the show notes and moreinformation about working with
Sharon, visit bloomfacilitation.
com.
If you have a suggestion for whowe should interview, email us
at hello at bloomfacilitation.
com.
And finally, please share thisepisode with someone you think
would find it interesting.
(39:42):
Word of mouth is our best marketing.
Are you not sure how to feel about the way AI is suddenly everywhere?
AI for Helpers and Changemakers isa show for people who want to do
good work and help other people.
Whether you're already using AItools and loving it, or you are
pretty sure that ChatGPT is thefirst sign of our downfall, we want
you to listen in and learn with us.
(00:26):
Your host on this journeyis Sharon Tewksbury Bloom.
For 20 years, she's workedwith helpers and changemakers.
She believes that we're about to seethe biggest changes in our work lives
since the Internet went mainstream.
We're in this together.
Join us as Sharon interviews peoplein different helping professions,
navigate what these new technologiesare doing to and for their work.
Sharon Tewksbury-Bloom: Welcome back to AI for helpers. (00:48):
undefined
And change-makers the limited runseries, that's an outgrowth of my
former podcast, do Good be good.
I'm your host, Sharon Tewksbury-Bloomand I've been speaking to professionals
About how they're approaching artificialintelligence and how they see artificial
intelligence changing their work.
(01:08):
In today's episode, Iinterviewed Diana White.
And you'll learn all about herand the episode, but I also have
a previous interview with her inmy do good, be good back catalog.
So if you'd like to learn moreabout how Diana got started all the
way back to her childhood love ofreading and working in a bookstore.
(01:30):
You can go back into my do good,be good archives and see my
former interview with Diana White.
But in today's episode, we focuson the present and how she's
approaching artificial intelligence.
Without further ado.
Here's my conversation with Diana.
I know you admitted recently at a businessnetworking event we were at that you
(01:51):
are a bit of a SciTech fan and a nerd,
Diana White (01:57):
An absolute nerd.
Sharon Tewksbury-Bloom (01:59):
Okay, great.
Diana White (02:00):
I think the only thing that stops me from being like a
true quintessential quote unquotenerd is, I'm not cosplaying.
I'm not, you know, I'mnot doing the video games.
My hand eye coordination is not all that.
and quite frankly, I don'tcosplay because I don't fit
the costumes the way I want to.
So that's the reason.
But other than that, for me, it justis a way to embrace what's coming.
(02:28):
And while you embrace it,You mold it, you shape it.
There are so many differentexamples of things that we've seen
in movies or things that we'veread in books that were fantasy.
And then somehow somebody,because they were empowered
by it, they made it reality.
(02:49):
And I think that's whatembracing the nerd is all about.
It's embracing the science andmixing it with passion and humor.
and that's what I do.
So that's why I call myselfa I love everything science.
I love space.
you name it.
I love it.
(03:09):
And it's not that I'm, so well versed andeducated in any of these fields, right?
It's just you put me in front of a TVor YouTube channel and they're showing a
nature documentary or a space documentary.
I'm sucking it all up.
If there's a new development inscience, I want to know about
it as much as I can understandfrom my lay person point of view.
(03:31):
and then I want to have discussions withmy friends to see how they feel about
this, which is why I love that you dothe show because AI is the next new
thing to either embrace or be scared of.
Right?
So I love it.
I want to know about it as, asmuch as I can understand from
my lay person point of view.
Um, and then I want to have discussionswith my friends to see how they feel
(03:55):
about this, which is why I love that youdo the show because AI is the next new
thing to either embrace or be scared of.
Right?
So I love it.
I
of years, that I've startedreading science fiction.
And I think it is because of thisfeeling I have that science fiction is
(04:17):
becoming everyday reality more and more.
And I'm trying to figure out, okay, ifI can't always stay on top of what's
going on, then maybe I can get someideas about what might be coming from the
creative minds of science fiction authors.
And I know a few that I've liked.
I've read Cory Doctorow andhis books about makers and he
(04:43):
has a book called Walk Away.
And so some interesting ones about 3Dprinters and abilities to kind of create.
new places and new waysof interacting on the fly.
And then I just read the book, in thelives of, of puppets, which is, you
know, most of the characters are robots.
(05:03):
And so understanding how different robotsare interacting with each other and how
they think about humans and how thosehuman computer interactions go Let me just
spoil for a second that they go poorly.
They go really poorly initially.
but stick with it becausethere, there's a happier silver
(05:25):
lining in that particular book.
So, my first question, is in your ownday to day, do you remember when you
started using AI tools in your own work?
How long ago was that?
Obviously, I'm learning more and moreabout how artificial intelligence works.
(05:49):
Has been added to tools we'reusing without us knowing.
So you might not know, maybe it wasalready in the tool you're using, but when
were you like consciously intentionallyusing a AI enabled tool for your work?
When I realized that I was startingto interface with something that was
(06:12):
really close to AI, was Grammarly.
Hmm.
I started using Grammarlyand I was like, what?
Cause I love to write.
I write a lot of content.
I'm not the best grammarperson in the world.
I'm going to tell everybody that, right?
I forget a comma here and there, you know?
I started using Grammarly and Notonly did my writing improve, but then,
(06:35):
if you're a user of Grammarly, itgives you a report every week and it
lets you know where you are and whatmistakes you keep repeatedly making.
And to see that I am actually improvingand progressing and then to watch
it, take a sentence that I wrote andchange the wording just a little bit.
(06:56):
So it still sounds likeme, but it elevated me.
That was literally the first,indication on I'm working
with artificial intelligence.
That's helping me do somethingbetter, produce something better.
Grammarly was the first one it'sinteresting that you bring up Grammarly
because I think people who aren't, asdiscerning about what the tools are and
(07:22):
what they're powered by and such, manypeople think that chat GBT is like the
first AI tool, or at least the firstof its kind that we had access to.
for instance, Professors in thehigher education space, many of them
are freaking out rightfully so aboutstudents using chat GPT to write
(07:46):
papers or to help them write papers.
And so I've been talking to a professorwho has been keeping me updated on
what's happening at the university level.
And one thing that they're doing isthat some universities are using a
software that is meant to detect.
writing that has been done byAI or has been edited by AI.
(08:06):
But the problem they've run intois that it shows when Grammarly
has been used, but it doesn'texplain, Oh, this was Grammarly.
It just says, AI was used to write this.
And so if you're using Grammarlyand you're just having it help you,
you know, make sure just like otherpeople might use spell check and
the grammar tool, you know, toolsthat are built into Word, which we
(08:28):
all accept as like, Oh, that's okay.
But if you're using Grammarly because it'spowered by AI, this new software that's
trying to make its way into colleges anduniversities is flagging it and saying,
no, this is an AI generated essay.
And they've actually had studentswho've been kicked out of college
(08:48):
for, you know, like violating thehonor code by using something AI.
And then they've gotten lawyers andsaid, I was just using Grammarly.
Like that is all I was doing.
And that's been toldto me to be acceptable.
So it's interesting how, yeah, I lovethat you brought that example up because
it is one of the earlier tools that more.
(09:11):
You know, was more mainstream and thatpeople have really come to accept as,
of course, why wouldn't you use sucha helpful tool like that to help you?
Right.
you got to be careful with the policing.
I totally understand, highereducation's concerns with this, right?
from my standpoint, when I use,ChatGPT or Claude or any of the,
(09:33):
helpful tools, I always say, I willnever use these tools to help me
write a dissertation on brain surgery.
That's, I don't know that.
And you have to know something aboutwhat you're doing, otherwise forget it.
But if I'm writing an article andI need to pull some facts to back
(09:54):
up what I'm saying, now it takes 10seconds to pull up the facts and then
I can write my story around that.
One interesting thing I saw is there wasa teacher who, when she gave her writing
assignment, She would embed inside of thewriting assignment, make sure to use the
(10:18):
words, you know, rhinoceros or pineapple.
And then she would turn the font whiteand make it really, really small.
And then she would giveit to the students.
And she said when she got the papersback, she could easily see what
she was doing, quick word search.
Pineapple rhinoceros.
If it showed up, she knew theyuse chat GPT and she knew they,
(10:40):
they literally just cut and pastedher directions into chat GPT.
So that's, I mean, that's a morepinpointed way to find out if they
use chat GPT instead of a blanket.
They used AI in general.
My friend who is theprofessor I was talking about.
She said she has a.
essay as one of her assignments.
(11:00):
That's really just meant to betheir personal reflection on their
experience of going through her class.
And so one of the questions theywere supposed to answer in the
essay is like, how do you feel youconnected or not with the professor?
And so in the response, shegot back from a student.
It said, well, as an AI chat bot, Ican't truly connect with a professor.
(11:26):
And so it was like, oh, someone not onlyused it, but they definitely did not even
read what it wrote before submitting it.
And I was like, good job, AI.
they are an AI, you know?
what a world that will be one daywhen you've got a classroom full of
students and you don't know whichones are synthetic and which ones
(11:50):
are, hey, you just never know.
Getting back on track for a second.
So that was the first time you wereintentionally using it in your work.
I'm curious, what is a tool that you'reusing now that you feel like you're
using it in a way in your work thatyou never expected, like something
surprising or like, wow, I can't believeI get to do this with the help of AI.
(12:13):
Like, what is somethingthat's really surprised you?
I think what's really surprised meis, and it's so funny because as
soon as I got like really comfortablewith it, they created a pricing tier.
I was like, darn it, everytime something's free.
And people get wind of it, they start.
Anyway, so it is, it's called CLAUD,as in the name, C L A U D E, and it's
(12:38):
really CHAT GPT, CHAT GPT 4, kindof on steroids, and they're, they're
building it out every single day.
And CLAUD,
It's funny because I stoppedusing chat for a lot of the things
that I need to do research on.
And I would go to Claude andI, and I'm chat GPT certified.
(13:00):
And so learning how toprompt is the biggest thing.
Learning the right prompt to getthe right kind of information
back is the biggest thing.
Well, with Claude, it progressed andabout three months later in, I was having
full blown conversations with this AI.
(13:20):
I was like, good morning, Claude.
Can you please look up blah, blah,blah, and tell me blah, blah, blah
in the style of blah, blah, blah.
Please ask any clarifying questions.
You know, for the best results.
And Claude would come back and say,Diana, I found these things for you.
Blah, blah, blah, blah, blah.
Claude.
(13:41):
Are these links still active and viable?
Diana?
I'm very sorry.
There are still limitations.
I apologize.
No, these are not the right links.
I will try to do better next time.
Like seriously, he's becomea part of my life, right?
Yeah.
and the funny thing is, it'slike, I still get the stuff that
(14:01):
I need, but that human element.
Even though I know it's AI, the factthat I say, Claude, thank you so much.
This is exactly what I needed.
And he comes back with this.
so happy that I was able to help you.
Anytime you need anything else about thisparticular topic, please let me know.
I'm, it's just, it's surreal,but I never thought that I would
(14:29):
be friend with this person.
a tool You know what I mean?
I never thought that I would wantto open up Let me open up Claude and
have him in the background just incase I need him while i'm doing my
research on this article i'm writing
Yeah.
It's a totally different thingthan let me open up word and make
sure that I have it available
(14:49):
I relate to that really so hard.
first of all, I named both ofmy chat GPTs cause I do have two
different ones cause I have one forone company and one for the other.
And partly I wanted to keep it straightin my mind of which chat GPT I was
speaking to because I have differentcustom instructions that I've set
up on each one to meet my brand foreach, I wanted to keep them straight.
(15:14):
So I have Tegan and I have, trying toremember the right name cause I haven't
used the other one in a long time.
But, one thing that I relatedto was the first time that.
The response from chat GPTactually made me laugh out loud
cause I was asking it to help mewrite training scenarios and I gave
(15:36):
it, you know, some examples that Ihad already written and I said, okay,
can you build on these and writesome other examples and it did so.
And at first it did it in this likereally sterile professional writing way.
And I was like, well, theseare good, but really when we do
training, we want to have fun.
So can you try rewritingthem in a way that's fun?
(15:57):
And the next thing I know he's gotthis whole, scenario that's all about
working in a donut factory and managedto fit in like six donut related puns
that were all absolutely on point.
I was like, wow.
Okay.
I'm very impressed.
I love it I love it.
And I don't think it's any differentthan, you know, the obligatory,
(16:20):
Hey, I'm not going to say theword, but it starts with an A.
You yell it out in your house becauseyou know everybody's listening.
Tell a joke, right?
It can do it.
She can do it.
There are a lot of things that thoseprograms, the one that starts with
an A, the one that starts with an S.
that, that they interact and you feellike they're interacting with you, but
(16:43):
it's, you, you still feel like it'spre programmed, especially if you've
been using it for a very long time.
But I think the difference with chat GPTis that it doesn't feel pre programmed.
It feels like an actual conversation.
And, and it's, it's almost surreal.
(17:04):
Yeah.
So building on that, I know thatyou've spoken to groups about.
your experience as aleader and as a mentor.
I know you also work with womenof color and sort of navigating,
leadership from that lens.
And so, you know, one thing I keepreflecting on is we're not always
(17:25):
great communicators and relationshipbuilders as humans to begin with.
You know, I think when I hear criticismsOf chat GPT and some of these new
tools are like, well, it doesn't reallyrelate to me how I wish it would, or its
response was, not what I was looking for.
And I'm thinking, how many times couldI say that about human people that
(17:51):
I've interacted with in the workplace?
Like, I feel like we're holding it to ahigher standard than we hold ourselves to.
I'm just curious, if you haveany thoughts on just that.
So I think you're absolutely right.
I think that we hold anythingthat is not human to a higher
(18:14):
standard than we hold ourselves.
machinery that we made when we entered theindustrial revolution and we had these big
arms in the manufacturing plants, right?
They were supposed to be threetimes as fast and they be.
50, 000 times is precise.
And if things went wrong,it was like, err, right?
so that's always going to happen.
(18:37):
I think when it comes toleaders, you made a good point.
and we can go into the wholething about the difference between
managers and leaders, right?
There are still leaders outthere that have their title
because they have a title.
They're not necessarily leadersbecause they, elicit people
(19:00):
wanting to follow them, right?
Just naturally.
I think that the benefit of AI,if they would embrace it and use
it correctly, is to kind of helpthem be a better communicator.
so that they can truly get theirauthenticity across in the best way that
(19:22):
reaches a lot more different people.
You know, if you've got someone, that isa total narcissist and does not care if
you live or die, as long as their name isup there, then that's a different story.
They can't be saved.
But if you have someone thatcares, but doesn't know how
(19:44):
to balance caring and power.
AI is a really good tool to help you whenyou're sending an email out to your team.
How do you write this in a tonethat doesn't make people feel
like they're being barked at?
That doesn't make peoplefeel like they're expendable?
(20:04):
It all starts with that.
Start with that little bit.
Do some research.
AI is a really good tool.
You type into AI, can you bring upsome really good examples of powerful,
positive, influential leaders and give mea little paragraph on some of the traits.
(20:26):
Give me some books that I can read.
It's like having a virtual assistantthat can bring all this stuff to your
fingertips to help you be a better person.
As you're working with the leadersin your network, how are you advising
them or sharing your perspectiveon how they can enter this world
(20:47):
of using AI tools, if maybe they.
are apprehensive about it.
Because obviously we've bothacknowledged there's real
things to be apprehensive about.
So, you know, one of my theoriesis that, you know, I hear people
say, well, aren't you worriedabout all the evil it could do.
And I'm like, yeah, I am.
That's why I want moregood people in the fight.
(21:07):
You know, like, I want people who wantto use these tools for good and who share
my values to be using them because thesemachines, they are learning machines.
They're doing you know, part of itis that they improve, they learn
from how you interact with them.
So I think if we have more people who arethoughtfully interacting them with good
(21:31):
intentions, then that can only possiblybe a good thing for the future of this
technology and how it impacts our world.
you probably have more of a chanceto actually have conversations
like that with, with otherleaders, with other entrepreneurs.
do those things come up?
Have you talked to peopleabout it and what's your take?
(21:54):
they come up a lot.
And it's one of the things that wetouch on when I give my courses.
As an entrepreneur or solopreneur ora small business owner these days, We
have so many different tools availableto us now that, yeah, when we're first
(22:14):
starting out, we still have to wearall of the hats, but we can wear them a
little bit more easily because we havethese tools helping us in the background.
I think the scary partis the learning curve.
It's like, why don't I just do it myself?
Because the longer it takesme to learn how to use this
tool, I could have done it.
And it's the same adage of I'mnot going to hire somebody because
(22:37):
the longer it takes me to trainthem, I could have done it.
So we have those conversations andfor some of them, they still believe
that and they're going to continueto believe it no matter what is said.
And for some of them, they dip theirtoe in the water and they say, you
know what, Diana, I actually did havethis tool create, A blanket letter of
(23:01):
welcome to my new customers for me.
And it was super awesome.
It saved me so much time.
I often tell them in your business,you're going to use an accounting
software, like QuickBooks.
You're probably going to use a CRM toollike Salesforce or something like that.
you're going to definitely use somekind of documentation suite, whether
(23:25):
it's Google docs or word or office.
what is the difference inbringing that extra piece in?
and nine times out of 10, whenthey finally break it down, the
difference is the fear of the unknown.
The person that programmed it mightbe a little bit smarter than you, but
(23:46):
it's a tool waiting for you to use itin the way you want to use it, right?
And so I think that,
entrepreneurs that get it, get it.
And they embrace all of these differenttools to do a myriad of things, especially
when it comes to marketing, right?
(24:06):
Creating content.
posting on social media, they'reusing this like nobody's business
to just blast and get the word outthere so that they can focus on
the product and focus on findingfunding and all that kind of stuff.
and even now, you know, we've come to thepoint of, we're able to create our own
artwork with, platforms like mid journey.
(24:30):
Right.
And so this is the one thing that I alsosay, cause I get the argument back up.
But you're putting people out of work.
And no,
the need for a real true artistis never going to go away.
The need for somebody's artis never going to go away.
(24:52):
But I'll give you an example.
When I built my website for my coalition,one of the things that was very important
to me was if I could help it, anythingwithin the ecosystem of the organization
would come from a woman of color.
Right.
So if I needed CPA help, woman ofcolor, legal help, woman of color, art,
(25:12):
woman of color, whatever it may be.
And I needed art for my website and Icouldn't find anyone that understood my
vision, had the time, would be willingto charge me what I could afford because
I'm building this from the ground up.
And so I learned how to do Mint Journeyand I created my website in two hours.
(25:37):
with AI generated art that I don't own.
Anybody can use it.
It's not licensed to me.
But now when I post an article onLinkedIn, I go on the mid journey and
I'm like, create this image for me so Ican attach it to the article because the
article looks a lot better when it has animage to attach and I don't have to worry
(25:57):
about infringing on somebody's copyright.
I don't have to worryabout all the research.
I just create it.
It makes it faster.
I get the content to the audience faster.
They respond faster.
The message is heard.
The call to action is heard.
I think that's beneficialfor an entrepreneur.
(26:18):
I'm glad that you gave us that example,because I think that I also hear
that question, that argument, and Ithink that it could be true, but I
do think it doesn't have to be true.
You know, you can be thoughtfulabout, where am I going to spend my
precious dollars as a business owner?
How am I going to invest backinto those people that I want to?
(26:41):
partner up with to be able to makesure that my books are solid, that I've
got, great art for my brand concept.
But then you can go further byleveraging the tools to create
something where you wouldn't havenormally had the funding to create.
You know, I kind of think of it like,The use of Canva, has made a lot
(27:02):
of people's graphics a lot nicer.
You know, we used to just haveclip art that was available
from the Microsoft suite and it'snot necessarily going to replace.
true graphic designers who've got thoseskills, but for everybody who would have
just pulled from clip art and now theycan pull from much nicer clip art in
(27:24):
Canva, it just allows us all to look atbetter designed, you know, marketing and
better designed, communication tools.
And I know in my training, That I dowith the AmeriCorps programs as well.
One thing that I say, because thereare certain services that I'm like,
I'm just giving this part away.
Like, I'm a business owner.
(27:44):
There's plenty of things that I getpaid for, but there's other things
I'm like, you know, I'm just going togive that content away because I want
to be able to solve bigger problems.
I'm tired of solving the easy problems.
Solve the easy problems for people sowe can get beyond that and we can start
talking about the bigger problems.
I wanted to quickly go back andask for clarification on something.
(28:07):
So you mentioned that your chat GPTcertified, is that what you said?
Mm hmm.
What training did you pursuein that or how did you.
is that a thing?
Is that a thing?
Yeah, there are some academies onlinethat you can go to and they give you self
paced curriculum that you go through.
(28:28):
And the reason why I took itis because efficiency is key.
my end game.
Like, that's all I think about.
I have an operational mindset and Iwant to do everything with efficiency.
And if I can be faster and better,why not work smarter, not harder.
And so I knew that getting thiscertification, forget about the
(28:51):
certification, taking the coursewould show me the best way to talk
to AI as it stands right now, becauseas it stands right now, it still
needs the right kind of prompt.
So that you get the best kind of results.
Again, in the future, I pray that itis so user friendly that you can say
(29:14):
whatever you want to say, how you sayit, and it adapts to you, and it learns
you, and it gives you what you need.
But right now, you needto be kind of specific.
Otherwise, you're going to go back andforth with, as you said earlier, well
that was really great, but, can youAnd so I needed something to teach me.
All right.
(29:34):
What are the right phrases?
How can I really do this?
And I knew there were phrasesbecause I would scroll through
Instagram and I would see reels likewant to get the best out of chat.
GBT say this instead of this.
And I'm like, oh, well that's smart.
So hence the certification.
(29:55):
Is it something that yourecommend to other people?
Cause I get that question allthe time of, I don't know where
to turn to, to learn about this.
it depends on, what the ROI is.
If you think that really digging down deepand learning about all of the prompts and
(30:17):
how to really work with it to the bestpotential is going to bring you money,
elevate you in the workforce or helpyou in your business, then I would say
definitely go out and find a program.
If you just want to do it forfunsies, And you're rich, do it.
(30:38):
But it really just depends for me.
I knew that it would make my lifeeasier because I could create content
faster and I needed to do that.
so I would say
the way you embrace thisjourney towards AI is personal.
(30:58):
And you got to do your ownresearch and figure out where
you're going to dip your toe.
Yeah, it is very helpful.
I think even in specific disciplines,like I will be linking, I also interviewed
Kinsey with, feel good social and shedoes the authentic AI for entrepreneurs
podcast, and she has a great guide forspecifically how to use chat GPT to Find
(31:20):
your brand voice and she gives sampleprompts and a whole guide of like, here's
how you get it to analyze your own writingand tell you what your brand voice is.
I also had a great YouTube video Ifound from a researcher who specifically
specialized in qualitative research.
And so he had developed someprompts to get chat GPT to
(31:43):
do qualitative data coding.
So you could put in whole, wholetranscripts of interviews that you
had done with subjects and then haveit analyze those interviews and come
up with themed codes for, you know,here's what these interviews were
about and pull out exact quotes fromall the interview subjects and things.
(32:03):
So I think within each discipline aswell, luckily, of course, with YouTube
and Instagram and all of this, if youknow what it is, you're trying to get
it to do, you can probably find someonewho's already tested and figured out
a great way to ask it to do that.
And that's the thing.
That's why I say it's a personal journey.
Because if I tell everybody, go getthe certification I got, the ones
(32:24):
that really needed to flesh outtheir brand would be so mad at me.
Because that's not what thiscertification was, right?
The ones that really neededto get quantitative data,
that's not what this was.
you gotta figure out whatyou want to use it for.
And then find out ifthere is a YouTube video.
(32:45):
There is someone out there that isgiving a, a zoom course or an in person
course, or if you need to go the routeof a, of an actual certification with an
institution Even my certification willessentially be obsolete in a little bit.
Right?
Yeah, absolutely.
(33:08):
Now, I think the last thing that Iwant to share is If you listen to
this podcast, obviously you have acuriosity about AI and where it's going.
And I would say, staycurious and stay informed.
(33:28):
And the research from several differentsources, what you're trying to discover,
because confirmation bias is a realthing and it can get scary really fast.
And so you're the only one thatcan decide how AI is going to fit
(33:50):
into your world at the moment.
And this podcast is amazing, forshedding light on how different people
see what AI is going to be and how itis now and how it's going to evolve.
But it's a personal journey for everyone.
I am of the mindset of one day,I don't know if I'll have the
(34:14):
money for it, but one day I hopeto have a personal AI assistant.
That is just, there for me EverythingI need and I don't have to worry.
And it's not that I want to puthuman assistance out of work.
It's just for the way my life works.
(34:36):
I, and I'm not saying thatI would be cruel to AI.
I don't want the world to thinkthat there are certain times
where I need to get things done.
And the humanity kind of leavesand the dictation comes in and it
pains me when I see, live humanbeings being subjected to that.
(34:58):
It really does.
It pains me.
And so there are certain timeswhere I'm doing work and I've got a
million things I need to get done.
And I say, Claude, can youbring up blah, blah, blah.
And that's it.
There's no thank you.
There's no, there's no conversation.
There's no back and forth.
I just need what I need.
And I think that's going toserve a purpose for me someday.
(35:21):
this concept of presentation of self,and that those of us, you know, who do
a lot of people work, and particularlyentrepreneurs, because we're often
working with potential customers orpotential partners, you know, we have
to be conscious of how we're speaking,you know, how we're showing up,
what kind of energy we're bringing.
(35:41):
So it's exhausting to, like, always haveto be in that mode of sort of watching and
checking yourself of, like, what kind ofenergy am I bringing to this conversation?
Have I smiled enough?
Have I asked about their weekend enoughI just want to get to the fact that
there's this, been this thing naggingmy brain that couldn't, I couldn't sleep
and I just want to make sure I can getit done and yeah, just being able to
(36:04):
convey that to your AI assistant withoutany judgment, without any need to go
back and explain how, Oh, I'm sorry.
I had it on my mind and I just, Ireally had to get through to it.
yes, I feel that.
I'm hoping we get to a point where Idon't have to say, you know, I'm sorry I
turned you off and put you back in yourcharger, but this is why, like, no, you're
(36:25):
just, you're going back in your charger.
I need to be time.
Yeah.
Hopefully, if anything, we'd havethat in the custom instructions.
Just be like, when I need abreak from interacting, this is
my, like, code word or whatever.
And just leave me alone andjust remember that forevermore.
I don't need to repeat it.
(36:46):
Oh, that's good.
Okay.
you mentioned that you have a podcast.
How can people listen to your podcast?
the podcast is 10 LessonsLearned, 10lessonslearned.
com and that's the number one zero.
We are anywhere podcasts are listenedto and we are also on YouTube.
We talk to anyone and everyone you canthink of from diplomats to authors.
(37:12):
We really just want to hear what lessonshave they learned in life that have molded
them to the people that they are today.
And we have some reallyinteresting conversations.
And there's four of usthat, co host the show.
So we each curate our guestsand ask them to come on.
And I've been pretty lucky.
(37:33):
I've interviewed some amazing people.
so if you want to learn lessonsfrom other people about how they
navigate through life Check us out.
And you can also follow uson social media as well.
All the platforms is 10 lessons learned.
Great.
And if people want to connectwith you online, are there any
platforms in which you connect withrandom strangers on the internet?
(37:56):
Yeah.
Everybody laughs at me when I saythis, but I only play on LinkedIn.
Like literally I created aFacebook years ago when my daughter
was an undergrad to stalk her.
Cause I, you know, sometimesshe wouldn't call me back and
I was like, where are you?
But I don't play on Facebook.
I only watch reels on Instagramto wind my brain down.
(38:18):
I do not interact.
LinkedIn is where I interactand you can follow me.
You can connect with me.
I write articles.
I post all the time.
I really enjoy the LinkedIn community.
So LinkedIn is where I am andit is Diana White LinkedIn.
Awesome.
Yeah.
Me too.
so yeah, definitely follow you onLinkedIn and that'll allow people to
(38:40):
dig deeper into what you talk aboutthere and other ways to work with you.
well thank you so much forbeing on our podcast series.
AI for helpers and change makers, andI'm excited that I get to hopefully
interact with you in real life atsome point in the future as well.
Of course, you got to figure outwhether or not I'm AI, right?
(39:02):
I did learn a trick that you're supposedto like hold an object in front of your
face while you're on the camera so thatwe know that you're not a deepfake.
Require all your guests to do that.
Very true.
Sharon Tewksbury-Bloom: I'm not a deepfake. (39:18):
undefined
Diana White (39:19):
Sharon.
Thank you so much
Brian AI (39:22):
Thank you for joining us on this episode of AI for
Helpers and Changemakers.
For the show notes and moreinformation about working with
Sharon, visit bloomfacilitation.
com.
If you have a suggestion for whowe should interview, email us
at hello at bloomfacilitation.
com.
And finally, please share thisepisode with someone you think
would find it interesting.
(39:42):
Word of mouth is our best marketing.
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