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December 15, 2025 40 mins

"The first time that you speak with a supplier shouldn't be in a time of crisis. Our best customers work with us regularly, and we're constantly hearing from them." - Rick Bond, Chief Revenue Officer, Safeware

When a crisis hits, procurement must move at lightning speed… but without cutting corners. 

How do public agencies build systems that are nimble, compliant, and ready for anything? The answer to that question lies in proactive preparation, robust cooperative agreements, and the partnerships that power an effective emergency response.

In this episode, Philip Ideson speaks with Tammy Rimes, Executive Director of National Cooperative Procurement Partners, and Rick Bond, Safeware's Chief Revenue Officer. Together, they share what really happens behind the scenes when disaster strikes, and how contract strategies and supplier relationships can turn from routine to lifesaving overnight.

They also examine hard lessons learned from the pandemic, the critical role of due diligence, and why warehousing strategies are making a comeback. From practical war stories to high-level frameworks, this episode is a playbook for anyone navigating risk and rapid response.

In this episode, Tammy and Rick discuss how to:

  • Create ready-to-launch emergency contracts before you need them
  • Run fast but thorough due diligence, even with "easy" agreements
  • Build supplier relationships that go beyond the transaction
  • Balance just-in-time strategies with smart warehousing investments
  • Hold both parties accountable for resilience, not just price



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