Best of the Best in Franchising
Welcome to the Best of the Best in Franchising Podcast where in each episode, we talk with a specific leader in franchising who has accomplished remarkable feats and led the way in their franchise brand. We'll discuss how they got started in franchising, a little bit about their chosen franchise brand, what they love most about franchising, and more about what has helped them to be one of the best of the best in the franchise industry.
Episodes
In this episode, I talk with Rachel Leuck of Gotcha Covered in Sugarland, Texas. Rachel shares her story of how she and her brother got into franchising and why they selected the Gotcha Covered franchise, lessons she has learned about scaling and retaining great independent contractors to help her build the business, awards that she has won, and why she is so excited about the future with Gotcha Covered and Five Star Franchising.
In this episode, we talk with Matt Drescher, who recently opened The Grout Medic franchise to their existing Kitchen Wise Closet Wise franchise with Premium Service Brands in January of 2025. Matt shares how he and his family got started in the original business, the benefits that he has found with stacking on another brand to their business, how Premium Service Brands has supported and helped them grow the business, how other fran...
In this episode, we talk with Rich Marzan, who owns a House Doctors franchise with Premium Service Brands in McLean, Virginia. Rich shares his story about how he started his House Doctors franchise after twenty-seven years of service in the Army, lessons he has learned about retention and management of great team members, how he has scaled his business, lessons he has learned from growing an impressive operation, and what he is mos...
In this episode, I talk with Pete Throndson, who is a franchise owner of Wonderly Lights and CertaPro Painting in Red Bank, New Jersey. Pete shares his story about how he got into franchising, lessons he has learned about employee retention and growth, what he likes most about adding the Wonderly Lights franchise to his existing franchise operations, and his outlook for the future with his franchise operations.
In this episode, I talk with Roland Ligtenberg, who is the co-founder and Senior Vice President of Growth and Innovation at Housecall Pro, which is the #1 rated easiest to use and most reliable field service management app for franchisors and franchisees in the home services industry. Roland shares his story about how they got started, how Housecall Pro works for franchisors and franchisees, how AI will affect businesses going forw...
In this episode, I talk with Todd Tyler, who owns a 1-800-PACKOUTS franchise in San Diego, California. Todd shares his story about his background prior to joining the franchise, his initial skepticism to being a part of a franchise and ultimately the value that he found in being a franchisee with 1-800-PACKOUTS. He also shares his story about how he has grown his business, his team, lessons he has learned about supporting his emplo...
In this episode, I talk with Matt Forbush, who is the founder and CEO of Zignyl, a revolutionary new software that helps multi-unit franchise owners to signal when a particular location or team member may need some particular help or attention.
Zignyl is a digital platform designed for QSR franchisees, integrating scheduling, labor management, employee incentives, and real-time reporting to reduce costs, boost ...
In this episode, we talk with Heather Ripley, who is the founder and CEO of Ripley PR, based in Maryville, Tennessee. Heather shares her story about how she got into advertising and public relations, lessons she has learned from helping to promote many top franchise brands, how she helped a client get featured on the Celebrity Apprentice TV show, what she cautions brand owners to pay more attention to and what they should be avoidi...
In this episode, we talk with Pete Whittier who started a Rubbish Works franchise with Premium Service Brands in March of 2024. Pete shares his story about how he got started, lessons he has learned from starting his own business within a franchise, mistakes that he made, and why he is so excited about the future with Premium Service Brands.
In this episode, I interview Mark Boyd who owns a House Doctors and 360° Painting franchise in Evans, Georgia (just outside of Augusta, Georgia). Additionally, he has just added four new brands with Premium Service Brands (Kitchen Wise / Closet Wise, Window Gang, ProLift Doors, and Grout Medic). Mark shares his story about how he got started with House Doctors, why he chose to add on the 360° Painting franchise and now why he has c...
In this episode, I talk with Jessica Cartwright about how she decided to join the Royal Restrooms franchise and acquire an existing business that was operating in Salt Lake City, Utah and Denver, Colorado. She has since expanded operations in both markets and is in the process of opening a third market in Albuquerque, New Mexico. Jessica shares valuable insights about what it takes to grow a franchise business, how Royal Restrooms ...
In this episode, Liane Caruso and Michael Hyam of Franchise Assembly discuss how they got started in franchising, how they came together to form Franchise Assembly and provide educational events to help franchisors with franchise development, and details about the upcoming Let's Grow! Conference in Dallas, Texas February 2-4, 2025. You can register for this important event here: https://letsgrow.franchiseassembly.com/
In this episode, we talk with Brad Ashby of 360° Painting in Nashville, Tennessee, who enjoyed a long career in television sports broadcasting prior to choosing to join the franchise. Brad shares his story, lessons he has learned as he has grown the business, and how he has grown his business since he acquired an existing 360° Painting franchise in August of 2022.
In this episode, I interview David Manley of ProLift Doors with Premium Service Brands in Amarillo, Texas. David worked as a retail manager for Wal-Mart / Kroger for many years before he and his wife decided to start their own business. After investigating three franchise brands, they decided to join the Premium Service Brands family and join ProLift Garage Doors in August of 2022. David shares his story, lessons he learned as they...
In this episode, Belinda Wiesehan shares her story about how she and her husband John decided to join the 360° Painting franchise with Premium Service Brands. They started their business in Charlotte, North Carolina and ran both territories in both areas for a year and a half. They sold the Charlotte territory in May of 2022 and transitioned their business completely to Pinehurst, North Carolina. Belinda shares lessons they've lear...
In this episode, I talk with Barbara Reguero about her transition from working on Wall Street for 23 years to owning a Maid Right franchise with Premium Service Brands. Barbara shares her story about how she has grown her business since she started it in February of 2015, her thoughts on being awarded the Franchisee of the Year in 2020 during a challenging year with COVID, what she does to ensure her team members know they are all ...
In this episode, I talk with Edwin Greer about his start in franchising after a career in the military and how he has grown his franchise portfolio with two brands to a total of 53 locations with his business partner. He shares lessons he has learned along the way, how he improved his leadership skills to have better employee retention, how he has been able to scale his businesses, and how he decides where to spend his time between...
In this episode, I talk with Dez and Jesse Herrera of 360 Painting and House Doctors with Premium Service Brands in Raleigh, North Carolina. They purchased an existing 360 Painting franchise and added on a House Doctors franchise. They share their story, how they got started, lessons they've learned since joining the franchise, and what they like most about their affiliation with Premium Service Brands and Kid's Lift.
In this episode, I talk with Arica and Rodney Clay who started a Cheeky Monkeys franchise in Highland Village, Texas. They share their story about how they got started, why they chose Cheeky Monkeys, and the benefits they've found from being one of the first franchisees in the United States with the Cheeky Monkeys brand which was originally started in Dubai.
In this episode, I talk with Bruce Morgan, who started a Kitchen Tune-Up franchise with his wife in Colorado Springs, Colorado nearly 30 years ago and today is the franchise business coach for new franchisees in the Kitchen Tune-Up franchise system with Home Franchise Concepts. Bruce shares his story about how he got into franchising, lessons he has learned from decades of experience in franchising, what it takes to help new franch...
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