EP26 Being an Effective Influencer When You're Not the Boss - Kris Baird (Baird Group)

Join us for an insightful conversation with Kris Baird, President of Baird Group, as we explore what it really takes to lead change in healthcare—without the formal title. Kris shares practical strategies for influencing culture, building trust across clinical teams, and elevating ideas that drive better outcomes. From navigating hierarchy to activating peer influencers and cultivating resilience, this episode offers actionable insights for nurses, care teams, and vendor partners striving to shape the future of health systems from any seat at the table.

Key Takeaways

• Influencers are not just bosses; they operate outside traditional hierarchies.
• Building credibility and relationships is essential for effective influence.
• Active listening is crucial for understanding others' needs and motivations.
• Influencers must demonstrate expertise to gain trust and respect.
• Creating a culture that values all ideas fosters innovation.
• Early wins are important to maintain motivation for change.
• Navigating negative influencers requires strategic communication and engagement.
• Connecting work to purpose enhances employee passion and commitment.
• Feedback from all levels is vital for organizational success.
• Change management in healthcare requires sensitivity to staff concerns.

Episode Highlights

00:00 Understanding Influencers in the Workplace

02:02 The Role of Authority vs. Influence

05:23 Building Credibility and Relationships

07:18 Influencers in Vendor Relationships

10:13 Navigating Negative Influencers

12:05 Motivating Diverse Personalities

14:46 Creating a Culture of Innovation

18:26 Recognizing Contributions and Early Wins

20:12 Digital Change Management and Influencers

21:05 Learning Resources for Aspiring Influencers

22:03 Real-World Ex