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August 17, 2025 24 mins

Join us for an insightful conversation with Kevon Kothari, a senior healthcare IT executive and CEO of CERTIFY Health, as we examine the evolving role of digital engagement in transforming care delivery. With experience spanning payers, providers, and startups, Kevon shares a candid perspective on what it takes to scale emerging technologies—from virtual care and remote monitoring to value-based reimbursement models. Whether you're navigating post-discharge workflows or exploring digital-first primary care, this episode delivers actionable insights for health system leaders, IT strategists, and clinicians shaping the future of hybrid care.

Key Takeaways

  • Most doctors visits today don't need to be done in person.
  • Digital can help align the mismatch of resources from different provider networks.
  • Changing the paradigm of care delivery is a significant challenge.
  • Creating frictionless workflows for virtual care is essential.
  • The shift to outcomes-based contracts is crucial for technology adoption.
  • CFOs must balance near-term and long-term profitability in healthcare investments.
  • Medicare Advantage is a growing area for innovative care models.
  • CPT codes for digital health are still evolving and underutilized.
  • Access to care is a primary goal of digital health tools.
  • Digital transformation is a key driver for future healthcare delivery.

Episode Highlights

00:00 The Shift to Digital Healthcare
02:20 Kevon's Journey in Healthcare IT
03:33 Challenges in Transitioning to Virtual Care
07:41 Operational Challenges of Emerging Technologies
09:40 Financial Justifications for Digital Solutions
11:49 Payer Reimbursement Landscape and Emerging Technologies
14:21 The Evolution of CPT Codes and Financial Impacts
15:05 Future of Healthcare Delivery
20:18 Digital Engagement Tools and Outcome Measurement
23:30 Closing Thoughts on Digital Transformation in Healthcare
 
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