Marcy Syms on Her New Book and “Not Letting the Bad Guys Win”

Marcy Syms has led a remarkable life, full of triumphs and tragedies.  Through a discussion of her new book, Leading with Respect: Adventures of an Off-Price Fashion Pioneer, host Bill Burke and Marcy cover subjects ranging from Marcy’s upbringing, to overcoming bigotry and bullying in high school, to running her father’s company and keeping it on track through the loss of two of her siblings.   

 

Chapters:

00:00 Introduction & Leading with Respect 
Bill Burke introduces Marcy Syms, CEO of The Syms Corporation, and her upcoming book “Leading with Respect.” Marcy discusses her father’s motto “Don’t let the bad guys win” and how it relates to being prepared and ensuring both sides of an encounter feel respected. 

04:18 Customer Respect & Grandmother’s Influence 
Marcy explains how her father’s tagline “an educated consumer is our best customer” was foundational to their company’s success and built on respect for the customer. She also shares the significant influence .css-j9qmi7{display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;-webkit-flex-direction:row;-ms-flex-direction:row;flex-direction:row;font-weight:700;margin-bottom:1rem;margin-top:2.8rem;width:100%;-webkit-box-pack:start;-ms-flex-pack:start;-webkit-justify-content:start;justify-content:start;padding-left:5rem;}@media only screen and (max-width: 599px){.css-j9qmi7{padding-left:0;-webkit-box-pack:center;-ms-flex-pack:center;-webkit-justify-content:center;justify-content:center;}}.css-j9qmi7 svg{fill:#27292D;}.css-j9qmi7 .eagfbvw0{-webkit-align-items:center;-webkit-box-align:center;-ms-flex-align:center;align-items:center;color:#27292D;}