Building Better Managers

Building Better Managers

People leave managers, not companies. The Building Better Managers podcast provides interviews with leadership professionals on topics including leadership development, leadership coaching, leadership training, productivity, employee retention, communication, culture, and accountability. People come to work every day with a whole host of personal and professional challenges. How can you help create a highly productive workplace where people are engaged, involved, and constantly learning? Join Wendy and find out! NewLevelWork Co-Founder and Chief of Culture and Community, Wendy Hanson is an executive coach, author, podcaster, and speaker. Her expertise is in helping businesses develop positive and productive cultures and communities. Wendy has over 21 years experience in management and executive coaching helping numerous start-ups and innovative businesses, including eight years coaching Google executives. She holds an M.Ed. in Organization & Management, and is a Certified Professional Coach (CPCC).

Episodes

July 1, 2025 35 mins

In this encore episode of Building Better Managers, host Wendy Hanson discusses the importance of self-care for leaders with management consultant Liz Kislik. They explore effective time management strategies, the distinction between empathy and compassion, and the structural solutions that can support self-care in the workplace. The conversation emphasizes the need for leaders to model self-care, manage their time effectively, and...

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In this episode of Building Better Managers, host Wendy Hanson engages in a deep conversation with Chris Wells, VP of EMEA at New Level Work, about the intersections of sales, HR, and learning and development. They explore the importance of personal connections in sales, the similarities between HR and sales professionals, and the common blind spots in leadership development programs. The discussion also highlights the evolving app...

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Host Wendy Hanson engages with Kristine Ellis, Director of Talent Development at GuideWell, to explore the complexities of leadership in the healthcare sector. They discuss the unique challenges faced by healthcare leaders, the innovative use of AI in management, and the importance of coaching and collaboration in fostering a supportive work environment. The conversation also highlights strategies for navigating change, supporting ...

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In this encore episode of Building Better Managers, Wendy engages with Julie Winkle Giulioni, a renowned expert in career development. They discuss the evolution of career conversations, the importance of psychological safety, and the impact of remote work on employee growth. Julie emphasizes the need for continuous dialogue about career development rather than relying on annual reviews. The conversation also explores the role of A...

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In this encore episode, host Wendy Hanson engages with David Evans, VP of Product at New Level Work, to explore the transformative role of artificial intelligence (AI) in leadership development. They discuss the definitions of AI, its applications in product development, and successful integrations in the industry. David shares insights on how AI can enhance coaching, streamline administrative tasks, and foster stronger human relat...

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In this episode, host Wendy Hanson talks with the customer success team at Better Manager, discussing their roles, the importance of customer success, and the collaborative culture they foster. The conversation highlights the team's commitment to helping clients thrive at work, the lessons learned in their journey, and their vision for the future of customer success.


Key takeaways:

  • Customer success is about understanding uniq...
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In this encore episode, host Wendy Hanson engages with Dr. Julie Pham, founder of CuriosityBase, to explore the critical role of respect in relationships, particularly in the workplace. They discuss the seven forms of respect — procedure, punctuality, information, candor, consideration, acknowledgement, and attention — and how understanding these can enhance communication and collaboration within teams.


Key takeaways:

  • Good pr...
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In this episode, Meighan Hackett Poritz, managing director of the Learning Forum, discusses the importance of peer learning and collaboration among leaders in the workplace. She talks about the evolution of work dynamics post-pandemic, the significance of trust in professional relationships, and innovative practices in talent development. The conversation highlights the need for a coaching culture within organizations and the role ...

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Dedicated and high-performing Executive Coach and former Vice President of Coaching at New Level Work, Karen Benz, explores the nuances of coaching in leadership. Learn the importance of understanding what coaching is and isn't, the concept of directed coaching, and the significance of building a strong coaching community. This conversation with host Wendy Hanson highlights the transformative 'Aha' moments experienced by managers d...

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In this encore episode with Tim Creasey, we discuss the critical aspects of change management in organizations, especially in the context of the post-pandemic workplace. We explore the importance of understanding the people side of change, the role of managers as change agents, and the need for effective communication and support for employees during transitions. Tim emphasizes that successful change requires both technical solutio...

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Join us for a special episode of Building Better Managers as we explore the intersection of humor and artificial intelligence with Dr. Melissa Looney. Discover how AI is shaping the future of higher education and the role humor plays in learning environments. As we look forward to 2025, learn about New Level Work's innovative AI product, Leora, and the importance of curiosity in the age of AI. Tune in for insights, laughter, and a ...

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In our latest episode, Wendy sits down with Chris Wells, VP Sales EMEA, New Level Work, to explore how personal connections can redefine success in management and leadership. Chris shares a transformative story from his career, highlighting the importance of understanding personal goals over business objectives. Discover the surprising similarities between HR, L&D, and sales professionals and learn how empathy can transform your ma...

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In our latest episode, we explore the dynamic world of healthcare leadership with Kristine Ellis from GuideWell. Discover how this health solutions company is utilizing innovative AI strategies to enhance team efficiency and security. Kristine shares her insights on leading through change, the critical role of coaching, and fostering collaboration across a geographically diverse workforce. Whether you're in healthcare or interested...

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Join host Wendy Hanson in this enlightening episode of Building Better Managers, where we explore the transformative power of kindness in the workplace with guest Christy Pretzinger. Christy, a high-energy entrepreneur and founder of WG Content, shares her insights on fostering a people-focused culture and the importance of self-awareness and vulnerability in leadership. Discover how kindness can drive productivity and business suc...

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In our latest episode, Wendy welcomes back Julie Winkle Giulioni to discuss her updated book, "Help Them Grow or Watch Them Go: Career Conversations Organizations Need and Employees Still Want." Julie shares invaluable insights on the importance of career development, the impact of remote work, and how AI can complement but not replace human interaction in career growth. Discover practical tips for integrating meaningful career con...

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In our latest podcast episode, we explore the unique characteristics and expectations of Gen Z employees. Join host Wendy Hanson and special guest Hannah MacDonald-Dannecker as they delve into the strengths and challenges of this digital-native generation. Learn how to effectively manage and integrate Gen Z into your organization, foster collaboration across generations, and create an environment that supports growth and innovation...

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Are you ready to take your organization to the next level? In our latest podcast episode, we sit down with Emmy award-winning content creator and optimization consultant Derrick Mains. Derrick shares invaluable insights on improving organizational systems, the role of AI in business, and the importance of empathetic leadership.


Discover how to create productive, happy workplaces and drive business success. Derrick's unique perspec...

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In this enlightening episode of Building Better Managers, host Wendy Hanson engages in a thoughtful conversation with Lisa Bragg, the esteemed author of "Bragging Rights: How to Talk About Your Work Using Purposeful Self-Promotion." They explore the intricate art of self-promotion, providing listeners with invaluable, actionable advice on how to highlight their strengths without appearing boastful. Lisa Bragg shares her extensive r...

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Join us in this enlightening conversation with Michael Barton, a seasoned entrepreneur and executive coach, as we unravel the stages of company maturity and the vital role of leadership in navigating these phases. Michael shares his 25-year journey from a logic-driven consultant to a holistic coach, blending left-brain analytics with right-brain empathy to guide leaders through personal and organizational growth. Discover how to el...

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In this episode, we delve into the transformative journey of systemic HR with Kathi Enderes from the Josh Bersin Company. Kathi shares insights from their comprehensive study involving 7.5 million HR professionals on LinkedIn, revealing a new framework for systemic HR that aligns HR strategies with business outcomes. Discover how leading companies like Lego, Mastercard, and New York Presbyterian are successfully implementing these ...

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