Creating a Culture of Psychological Safety with Karolin Helbig and Minette Norman (Encore) | Ep #124

In this encore episode of Building Better Managers, host Wendy Hanson talks with experts Karolin Helbig and Minette Norman to explore the critical concept of psychological safety in the workplace. They discuss the importance of creating an environment where employees feel safe to express themselves, share ideas, and take risks without fear of negative consequences. The conversation covers practical strategies for leaders and team members alike to foster psychological safety, including communication techniques, managing reactions, embracing failure, and designing inclusive rituals.

Key takeaways:

• Psychological safety is essential for creativity and innovation.
• Leaders set the tone for psychological safety in teams.
• Everyone in a team contributes to the climate of safety.
• Communicating courageously is a foundational element of safety.
• Managing reactions is crucial for maintaining psychological safety.
• Embracing failure can lead to valuable learning opportunities.
• Inclusive rituals can enhance team dynamics in hybrid settings.
• The power of pause can help in managing responses effectively.
• Little changes in behavior can lead to significant cultural shifts.
• Psychological safety requires deliberate cultivation and practice.

Meet Minette:

Minette Norman is a consultant and speaker specializing in inclusive leadership development, with a focus on fostering psychological safety to create inclusive work environments.

Prior to her work in inclusive leadership, Minette spent many years leading global technical teams in the software industry, giving her a deep understanding of the challenges facing organizations in today's fast-paced and constantly evolving business landscape.

Meet Karolin:

Karolin Helbig is an expert in helping leaders optimize team performance and transform their organizations through the development of mindset, emotional intelligence, and psychological safety.

With over 15 years of experience as a top management consultant at McKinsey & Company, Karolin has a wealth of expertise in driving business success. Additionally, Karolin holds a PhD in human genetics from the Phillipps-Universität in Marburg, Germany. 

Follow:

Minette on LinkedIn - https://www.linkedin.com/in/minettenorman/
Minette Website: https://www.minettenorman.com/

Karolin on LinkedIn: https://www.linkedin.com/in/karolinhelbig/
Karolin Website: https://karolinhelbig.com/

The Psychological Safety Playbook: https://thepsychologicalsafetyplaybook.com/

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